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The staff is always very helpful!
Very close to the city center. Its the combination of good location, cleaness and the luxury.
The view. The staff very polite, helpful and friendly. Breakfast very rich and plenty. Strongly recommend this hotel for people who wish to visit Chios Island for a few days. The odur of tobacco in the corridor leading to the rooms.
Location close to the city Breakfast basket for the last day (6 AM) insufficient
everything was fine
Great location, nice pool, good breakfast selection, beautiful sea view from rooms.
Was able to walk to town. and the shops no
Friendly staff, good value for money Not all services (laundry, room service,...) are available during off season!
The view from the room There was no one to help us with the suitcases (bell boy)
There was an amazing view of the sea It was far from everythıng and taking a taxi was a little expensive
The location was good and the breakfast included in the rate was also good. These are the only positive things I can say. The air conditioning did not work and it took them 3 days and several complaints to discover it was low on freon (outside temperatures were 36 C, 95 F) The carpeting in the room had many, many stains. The "for a fee" public computers were out of order for our entire 7 day stay. This hotel was difinitely not worth the 110 euro per night rate.
publıc rooms servıce was surly and unhelpful
food , location of the hotel , pool bar , beach
only the position makes the hotel worthwhile to some extent! The hotel is very run-down and needs a total renovation.Feels as if it just opened after a long winter but without any preparation!
Hotel was actually very bad. It was not accessible by a disabled person.Too many stairs without any handraillings. The hotel was build in a cliff that was very difficult to climb down.The A/C was not working(temperature was 32C degrees). Room was dirty and dusty, minibar was not working and there were no glasses in the room. Everything. Management, rooms (by all means), improvement of accessibility. Four stars for this hotel were too much
location towel service in room was poor, did not replace towels just took used towels away each day. The particular room had a terrible bathroom, door would open to 50% due to hitting the sink. The whole bathroom became the shower... the shower floor area was not drained off thus the whole bathroom became flooor became the the shower drain and would flood. Bathroom had a bad sewer smell.
locatıon woman at desk
Fantastic! The service was excelent, the rooms are very nice the town is very interesting. Great trails in the mountain side and great beaches (must have a car). I loved the fact that we can leave our kids and they can run around town with no trafic. Locals are very friendly. The breakfast was kind of poor for the price. But they are building their own breakfas area.
Very good stay, staff knew the area well and the town had a lively atmosphere to it
The setting was wonderful within a walled medieval city, relatively easy to find as well, very modern with wonderful, helpful and friendly staff. N/A
The castle was most picturesque & atmospheric and was a very relaxed atmosphere. The accommodations were fantastic-- comfortaBle & clean A small map of the layout of the streets within the castle would be a very helpful thing for those who have not been there befor!!! Our only problem with the castle was in-accessibility to our car in order to get our luggage to our room. We had large suitcases since we have been traveling a long time so getting our luggage to our room was not very easy. Also finding our room was not easy when youndo not know how the streets go.
The hotel staff was excellent,they helped us to find whatever we wanted,the room was very clean and luxury There was nothing bad for this hotel.it is unique
perfect accommodation at a unique location no complaints at all
Very attractive hotel. Great location--our room was on bottom floor facing beach. Good free breakfast. Staff kind. Very nice little bay. I know that this is really picky, but had beach area but did not bring drinks unless you went up to desk to ask. I know--very petty on my part!
Very cute house and village. Super nice people. Too short
The decoration of the room was very nice and traditional.But the location of the hotel is very hard to find and to reach.Although the climate is very hot and moist it was strange that only 2 table were in the garden to have breakfast.Moreover the breakfast was very poor even it is continental breakfast.We had rather that in somekind traditional hotel on the Eagean Island there could be served naturel items of Eagean traditonal breakfast like cheese, olive, olive oil, tomato etc.