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friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
Silence of the room at nights Internet was charged and expensive
The staff were very friendly and accomodating
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
Whilst the breakfast availability was excellent, the restaurent selection was very provincial They came to clean the rooms too early (0930) and expected you out by then, we were harrassed on both mornings
walking The beds asked for double they pushed two singles together.Lovely location but for older couples very quiet and lots of clinics in the town .It looked like its the place Germans go to pass away.
Central in Bad Sassendorf, walkable to shops and spa. Good restaurant. Excellant breakfast. Currently (Jan 2010) being refurbished. Once complete should be very good.
The major part of the hotel is undergoing refurbishment but the staff were extremely helpful and eager to please despite the inconvenience of temporary facilities.
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
Comfortable and spacious rooms. Wireless internat in every room free of charge.
The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
great Spa and Sauna center restaurant area was a bit smelly
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
The Hotel staff were excellent and I thoroughly enjoyed my stay - shall certainly recommend it. Many thanks for contributing to a great holiday No
Sunday night was band night and it was very noisy. Other guests in the bar were very noisy plus it was so hot that you had to open the windows to try to cool t5he room accentuating the noise & traffic problem. No aircon available or fan offered. Temp 30+ cent.On a cooler week day it might have been better.
Very near to the historical city centre. We liked the breakfast. Small room but comfortable. No.
Do not take any notice of the outside of the hotel..... it was and is a lovely hotel. The staff are very friendly and trusting, they advised us to stay in the older part of the hotel because although the rooms were quite as nice as the others, it was cooler!!! She was right especially in 35 degree heat!! Fantastic location - straight through the 'wall' and walk into town approx 10 mins. Breakfast very adequate...... lovely. Would stay again.
The surroundings were very peaceful and quiet and the hotel was quiet. They did not have the facility to pay by credit card as their machine had broken down and we had to pay in cash
Nice friendly staff. Good breakfast. Free parking. Close to city center – 10 minutes walk. The hotel had free internet (WLAN) in the reception (not in rooms), but it did only work occasionally.
Good parking facilities, very close to town without having to navigate inner road system; hotel owner very helpful and friendly. Used by bus trip but would not consider this to be a major negative.
Closeness to town centre, and easy access
Convenient location. Quiet rooms. Spacious breakfast area. Soap was not replenished, even after we reported it to reception.
Felt comfortable , the staff were very helpfull No coffee facilities in room & no bath only shower in room
Courtious welcome on arrival, Very clean, well organised, relaxed arrangements for breakfast. There was nothing I disliked, but I do look forward to when all hotels are smoke free.
The hotel was in the heart of the town it was 34km from the airport and only way to travel the hotel was by taxi
The restaurant, the comfort in the room the room was not non-smoking as requested
The friendliness and cleanliness of the hotel No, it was all very good indeed
Clean, convenient for the old town and easy car parking. No
Warm, and friendly, clean and welcoming Tea/Coffee making facilities in the room.
Good accommodation as described
A very friendly relaxed hotel. Staff were helpful and polite. resturant was excellent, with good quality value for money well prepared and presented food.
Modern, close to amenities, great breakfast.They have a nice bar/restaurant and a beer garden. We had difficulty connecting to the wireless internet and staff did not or could not explain what to do. Wanted to use the bicycles and was told by the only employee we could find that they did not have the key to unlock them.
The hotel is located in the area of nice nature, surounded by parks and clean quiet streets. No traffic noice, easy to find it. For my work with computer I need connection to the nettwork. I was not able to connect to the wireless nettwork.
Food was excellent
This house is very nice, comfortable and clean ! The surrounding is quiet, but still near all facilities. We had a very good, fresh and reaching breakfast with good service. An elevator and facilities for disabled people is available !!! The hostess and her son are very nice and friendly, helpfull people !!!!
Bright, new, spacy. Friendly owner. Quiet location in a small spa.
lovely family who run it
Good sized room with balcony. Friendly staff. Beautiful garden.
A very clean and friendly hotel! I can definitely recommend Haus Sonnenschein.
Fair and good service, well equipped and comfort rooms.
Nice room, nice restaurant, very good service Nothing in particular
Very personal; they take great care; absolute silence; 10min by bus to Lippstadt
The welcome was extremely friendly and the standard right through out was exemplary. The room we had was very spacious and the en-suite facilities were excellent.
A nice, comfortable and clean hotel. Located in a sleepy little spa town, but close to the motorway. Large and comfortable rooms. Low price comparing to hotels in bigger cities - good value for money! No objections at all!
Everything! Herr Ortkemper even insisted that we park out motorcycles in a garage close by. This hotel is perfect! The staff are friendly, the place is warm and welcoming and the hospitality is first class. I will be back!! Best regards to the team at Parkhotel Ortkemper.
An excellent hotel..clean, friendly..good value for money and an excellent menu...The staff were also excellent...a first class hotel with first class service. No nothing.
My second stay and once again a 100% enjoyable experience. Friendly staff, clean and pleasant surroundings and great food. Set in a peaceful and relaxing location, this hotel is just perfect!
Excellent Restaurant and very good breakfast... Unfortunately, happened to fall in the heavy snow period and the room was ice-cold even with the radiators turned on...
Excellent value for your money, hotel + restaurant Nein
Relaxed atmosphere with very helpful staff. Large, quiet room and very comfortable bed. Very good value for money. Good food in restaurant and good breakfast (included in room rate).
Nice and simple hotel around 10 min off major highway. Excellent set-up, friendly staff with a local charm. If not in a hurry to be in the city for meetings, it is a lovely retreat during a business trip. I warmly recommend. none at all, lovely hotel.
Relaxed atmosphere. Good quality restaurant. Nice people and excellent service.
Staff dedication & family atmosphere