Overview

HF Fenix Urban

AV. Antonio Augusto Aguiar 14, 1050-016 Lisbon, Lisboa, Portugal
+351 213 515 000

$87+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 4,076 reviews
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Review highlights

  • 9.4
  • 9.2
  • 5.7
  • 4.8

Good to know

  • Professional service
  • Close to public transport

Nearby

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    About

    This urban hotel is located near El Corte Inglés, with a modern decoration and common areas. It is perfect for those who privilege silence, but can’t do without a central hotel.

    Some of the main tourist attractions in Lisbon, such as Praça Marquês de Pombal, Parque Eduardo VII or Avenida da Liberdade, are very close.

    In this hotel, you can move around at your will. Spaces such as the lobby, the bar and the restaurant are perfect to relax.

    The rooms are equipped with a with a pleasant working area, air conditioning, minibar, cable TV and Sport TV. These spacious rooms are nicely decorated in warm tones.

    Go up to the last floor or stay in a Terrace room and you will enjoy the fantastic view, which gives you a sensation of freedom. For those who visit Lisbon with the family, the hotel includes Family rooms, with a decoration and elements especially thought for children.

    Besides the free Wi-Fi Internet access in all the common areas and rooms, you can benefit from the parking service, available for a daily rate. Alternatively, you can also choose the metro.

    The hotel has a business centre, room service, laundry service and babysitting. This last service is available upon request.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Fitness center
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Continental breakfast
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 4,076 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "Perfectly clean."
    • 8.7 "Great service."
    • 8.7 "Location is great."
    • 6.5 "Food is average."
    • 5.7 "Average comfort."
    • 4.8 "Bad amenities."
    • 2.9 "Disappointing internet connection."
    • 2.5 "Disappointing wellness & sports facilities."
    • 1.9 "Horrible pool."
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    Overall Rating

    8.3 Excellent
    Based on 3,179 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.0 "90% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "88% liked the proximity to shopping."
    • 5.8 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      6.3 "For only 63%, the bathroom was ok."
      6.6 "Only 66% said the rooms were modern."
    • 5.7 "Food is average."
    • 5.5 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.2 "Horrible pool."
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    Overall Rating

    8.5 Excellent
    Based on 529 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "Perfectly clean."
      9.5 "95% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.4 "Location is great."
      9.7 "Near to public transport, according to 97%."
      7.9 "Easily accessible by car, said 79%."
      7.6 "City centre within easy reach, said 76%."
    • 6.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.3 "For only 53%, the bathroom was ok."
    • 5.0 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 366 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Generally very clean."
      9.3 "93% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 8.3 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 6.3 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      6.6 "For only 66%, the bathroom was ok."
    • 6.3 "Food is average."
    • 5.8 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 2.8 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Professional service"
    "Close to public transport"
    data provided by TrustYou

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