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Staff were brilliant, all had a smile on their face and everything requested was delivered. Food was only average, acceptable but could do with a little improvement.
I only stayed one night-food was good-Bar prices were reasonable and staff attentive and friendly
Room was clean and comfortable. Front bar was lovely. We did not like that there was a door in the room that could lead into the other room beside you. You could hear people talking in next room.
The staff were absolutely fabulous..friendly and helpful. We were there for my daughter's wedding and they couldn't have done enough for us.They made the experience wonderful for all of us.
It was adequately comfortable It was too far from the town centre
employees were very happy to be helpful and went the beyond the expected, very professional, made you feel at home! food was very good nothing was too much trouble.. blanket on bed was a little "grubby"
Relaxed atmosphere, countryside surroundings and friendliness of staff as well as good food
I was impressed by the welcome received, the comfort of the room, (the pillows were unbelieveibly good!!) the excellence of the breakfast and the overall good impression.
I liked the immediate response of the staff (notably Aine) when a potentially difficult problem arose and the speedy resolution i.e. Our room was above the suite where a wedding was taking place and the noise of the band was over powering and no way was sleep possible. We had come away for peace and quiet, however as soon the staff were notified we were upgraded to 'honemoon suite' well away from the music. This was a fantastic room. My son however did not get relocated.The food in the restaurant was first class. I think it lacked a welcoming atmosphere in the reception areas and there was a distinct smell of urine around the area at the downstairs toilets. I have stayed in a lot of 4 star hotels in my life, unfotunately I
attentive and pleasant staff, meals were of excellent quality and fairly priced. Hotel has a warm and relaxing atmosphere.
Friendly staff and an excellent breakfast. The quantity and quality of bedding and pillows. Inclusive Email facility, ample parking close to hotel. Good food and bar facility with competitive pricing Sauna and steam rooms limited hours and booking required
We enjoyed our stay the staff were friendly and the decor of the hotel was lovely.The food was also nice and room service on time. The shower/bath curtain was to short water every where.
service was very good friendly staff i would recemmed it to my friends no
The reception & communal areas are homely and nice with plenty of seating. Staff were friendly and helpful. Wi-fi is free. The wi-fi in the bar area kept dropping out which was frustrating; the lady at reception informed me later that there is not a good signal in there and its best to use it in the communal areas or rooms, despite the barman telling me it was available in the bar. It was fine in my room.
Superb small hotel with really friendly staff in all areas , although it was only one night , I was delighted to see the effort they made to make us feel comfortable ..highly recommended. In all hotels I use I believe the use of the "Buffet" for Irish Breakfasts is a complete let down , why work so hard to keep us hapy and serve up hard bacon and eggs is a mystery but so common in Irish Hotels right now.. its just lazy ( in my mind )
arr Sat 08 aug 12:30pm room not ready, returned to room 05:00am Sun 09 room still not made up. eventually we offered alternative room this time without twin beds as we requested. hotel staff found add be and then proceeded to make up. very unsatisfactory as we both very tired.
reception staff welcoming and friendly Bar area a bit cold temperature wise
Very nice welcome from pleasant staff - great leisure facility, very good food and location.
The staff were very pleasant, were mainly Irish and appeared to be very happy in their jobs. In addition the taxi service provided were delivered by lovely people who appreciated the business and were not in the least bit annoyed by delays in getting the group together. No just keep things as they are.
The hotel is average, but the rate was good, and taking into consideration the price for the room, it was value for money. Some of the staff member's service was very disapointing
Friendly, helpful check in staff, comfortable rooms. Good food well served.
the food was lovely the staff were not friendly at all ,very poor value for the money that was paid
The hotel was very clean, staff was very helpful and friendly, The price of food was reasonable however the price of drinks, minerals and alochol was very expensive
staff ; massage. bar food
enjoyed the leisure complex and therapies was worth the money, food was excellent and reasonably priced.