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The room was clean and comfortable. No information in the room. Not told how to contact staff. Insufficient towels supplied.
Lovely room, friendly staff and an excellent breakfast. No bad points.
We liked the friendly welcoming attitude of the owner and staff. My wife is recovering from an illness and was allowed to stay in the room undisturbed to rest and feel at home.
The friendly welcome, a freshly cooked breakfast,comfortable beds and plenty of hot water, on site parking.,freedom to adjust the heating. Noisy at night,because on a busy road. We should have shut the window!
Clean room and facilities Have to pre-order breakfast, room needed airing.
Very nice with polite and friendly staff. Good sized rooms, well decorated and very comfortable. Good breakfast.
Clean, comfortable, friendly, value for money. Road noise (lorries 24/7)
Access,good hot traditional english breakfast,bright cheery room None
Unfortunately the dining room couldn't be used because iof drainage problems
When we arrived we were greeted by a very courtious young woman. She showed us to our room which was very nice and spacious. The breakfast was very nice, cooked to order. Would stay again.
A very peaceful location on the edge of the moors, but with a pub and an Indian restaurant within staggering distance! A pleasant roomy hotel with helpful staff.
Friendly, inexpensive, laid-back.
Very basic and seemed expensive. I like dogs but they have no place near a kitchen. Dont like to see staff smoking near kitchen either.
Excellent evening meal offered at a very fair price.
The location was spectacular plus it was only 1.5 miles from my son's home. we were visiting new grandchild and wanted somewhere convenient to stay!! Would definitely stay again. The fact that the beer pumps were not working was a bummer as I prefer draught beer!!
Well located for Oldham and surrounding areas. Good value. Very clean and comfortable. Good breakfast.
Meal portion size too small
Comfortable room, nice and clean
The staff were very friendly and helpful Rooms very dated in decor and design. Felt it was overpriced
I booked two single rooms for my father and his brother who flew to Manchester for a football match on Sat 6th December, I was absolutely discusted when they told me they paid £30 on each trip to the city of which there was 4 trips even though it says on your website its 5mins from the city. My fathers room had no bathroom although there was a bathroom beside his room he was awoken at 5am by 2 girls screaming drunk in the bathroom, I understand this is not a fault of the hotel but it just added to their disaster stay. My family and I have stayed in many hotels in Ireland and beyond and have never heard of this level of service. Through my work I deal with lots of hotels and I will not be recommending your hotel to either friends or colleagues.
The rooms were fantastic and very comfortable and the staff were extremely helpful not having airconditioning was a little frsutrating on a hot night but not too bad i guess. The wireless internet was fine, however the signal was a little weak as my room was on the top floor. The internet did work fine, just dropped in and out at times
None Room was both damp and dirty,hair in the shower, furniture very very tired,no toilet door in room 14, unable to lock your door from the inside to feel safe!! No blinds in room 16, a very low standard b&b not a 3* hotel at all.
Quiet. Rooms much smaller than I expected.
The staff were very helpful and responded quickly to any requests we had (asking for a cup, asking for a glass, asking for water to be put in kettle) The cups and glasses should be readily available at breakfst time. At breakfast time it was a little cramp. I paid for a bedroom with an en-suite bathroom but the room did not have one, we had to via the corridor to use the shower etc.
going home The reception staff were nice and polite but the owner/manager was aggressive and refused to listen to complaints. The room wasn't en-suite as advertised and the shared bathroom was of a very poor standard. The photos on the site are nothing like the reality
nothing cleanliness, dark haris and bug in bed, dust all along skirting boards and blinds.
Staff were very helfull in helping us arrange taxis, book same, order food to be delivered to the hotel and allowing us to eat within the public areas. The check out time of 11am was also much appreciated!
The staff were pleasant and very helpful. The TV in the room was nice. Having the breakfast included in the price was a plus. The rooms were smaller than I thought. It would be nicer if the double rooms were more spacious. In terms of room around the bed and other objects. The car park surface needs to be improved. The track is a bit bumpy.
Comfortable and cleanliness -