Overview

Best Western Hallmark Liverpool Feathers

117 - 125 Mount Pleasant, Liverpool, L3 5TF, United Kingdom
+44 151 709 9655

$47+

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Rates

Overall guest ratings

7.4/10 Good
Based on 2,112 reviews
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Review highlights

  • 8.9
  • 8.9
  • 3.7
  • 3.5

Nearby

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    About

    In the Fab Fours home city of Liverpool, BEST WESTERN Hallmark Liverpool Feathers stands as one of the best-located hotels in the UK. Close to shops, art galleries, sports venues and countless bars & restaurants (including our own delightful eateries!). Tour accommodation will provide the perfect base for business breaks and family getaways. Tourist attractions such as the Tate Modern, Maritime Museum and the Beatles Story are within one mile of the hotel, while business guests and couples alike will enjoy close proximity to Liverpool Ones shopping opportunities and city centre hot spots. Meetings, weddings and family events are all welcome here, and our smiley staff will make sure you have everything you need at all times!

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Storage available
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,112 reviews
    • 8.9 "Great service."
    • 8.9 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.1 "Average value."
    • 5.6 "Average cleanliness."
    • 3.7 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 3.4 "Internet is poor."
    • 3.3 "Vibe wasn't good."
    • 1.5 "Terrible amenities."
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    Overall Rating

    7.4 Good
    Based on 1,098 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 5.9 "Average value."
    • 5.4 "Average cleanliness."
    • 4.9 "Bar is not good."
    • 3.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.1 "69% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      1.0 "90% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      3.2 "68% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
      1.6 "84% found problems with the furniture."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
      1.1 "For 89%, the lobby entrance was sub-standard."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.0 "60% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
      1.1 "For 89%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 168 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.4 "Average value."
    • 5.8 "Food is average."
    • 5.1 "Average cleanliness."
    • 3.1 "Quite uncomfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      4.9 "51% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall Rating

    6.3 Good
    Based on 21 reviews
    • 8.8 "Great service."
    • 3.9 "Rooms are not good."

    Overall Rating

    7.3 Good
    Based on 823 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 6.5 "Average value."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.3 "77% complained about the bathroom."
      2.3 "77% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      2.2 "78% thought the tv was sub-standard."
      2.8 "72% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 2.6 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.8 "72% thought it was too noisy."
      2.8 "72% criticized the small bathroom."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.4 "66% didn't like the architecture."
      0.8 "92% thought the facilities needed updating."
    View all review categories
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