Overview

Best Western Hallmark Liverpool Feathers

117 - 125 Mount Pleasant, Liverpool, L3 5TF, United Kingdom
+44 151 709 9655

$39+

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Rates

Overall guest ratings

7.3/10 Good
Based on 2,127 reviews
See all reviews

Review highlights

  • 9.0
  • 8.7
  • 5.4
  • 3.6

Nearby

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    About

    In the Fab Fours home city of Liverpool, BEST WESTERN Hallmark Liverpool Feathers stands as one of the best-located hotels in the UK. Close to shops, art galleries, sports venues and countless bars & restaurants (including our own delightful eateries!). Tour accommodation will provide the perfect base for business breaks and family getaways. Tourist attractions such as the Tate Modern, Maritime Museum and the Beatles Story are within one mile of the hotel, while business guests and couples alike will enjoy close proximity to Liverpool Ones shopping opportunities and city centre hot spots. Meetings, weddings and family events are all welcome here, and our smiley staff will make sure you have everything you need at all times!

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Storage available
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 2,127 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 8.1 "Breakfast is good."
    • 6.2 "Average value."
    • 5.9 "Food is average."
    • 5.4 "Bar is ok."
    • 3.6 "Rooms are not good."
    • 3.4 "Not very comfortable."
    • 3.1 "Disappointing internet connection."
    • 3.0 "Horrible vibe."
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    Overall Rating

    7.4 Good
    Based on 1,084 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 5.9 "Average value."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.5 "Bar is ok."
    • 5.4 "Average cleanliness."
    • 3.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      3.5 "65% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
    • 3.2 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.5 "65% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
      0.9 "For 91%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 212 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.5 "Average value."
    • 5.1 "Food is average."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.1 "Quite uncomfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 2.9 "Awful rooms."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      4.6 "54% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
    • 2.7 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 21 reviews
    • 8.6 "Great service."
    • 3.8 "Rooms are not good."

    Overall Rating

    7.2 Good
    Based on 808 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 6.6 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.7 "Food is average."
    • 3.2 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.2 "78% complained about the bathroom."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      2.6 "74% thought the tv was sub-standard."
      3.3 "67% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
    • 2.9 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.5 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 1.3 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.1 "69% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    View all review categories
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