Very clean, great friendly and helpful staff.
Rooms were on small side.
My husband and I stayed one night. It seemed pretty clean and the bed was comfortable. Near Dave and Busters and some restaurants. Breakfast at the hotel was better than typical (but it's not included in the price.)
The decor is a little dated, and the rooms could use a little more sound proofing. We heard some kids yelling in the hall at one point, but other than that it was quiet. It's supposed to be smoke free, however our hallway smelled like someone was smoking. Luckily, the room did not smell like smoke at all.
Pretty much everything.......the front desk was on task for check in(it was Halloween and they were dressed for it and shared the candy); being a single traveler I was given a second floor room which made me very comfortable and did not have to request it. Room was great; clean, comfortable. Special treat: restaurant/bar, Sweet Lorraine's with a very good breakfast buffet. I booked for a great rate and figured I was really in for a cheap night place: wrong. It was nothing but a good feeling from the minute I walked in.
1) Good location; attached to the shopping mall 2) Ana the porter was very accomodating/helpful 3) Pool and Spa were warm and clean
1) Heating/AC unit was noisy; blew cold before warming. 2) Reading light above bed was not working (right side) 3) Refrigerator in room was missing (porter brought one). 4) Breakfast was available but not included in price (as booked) 5) WiFi was available but not included in price (as booked)