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good quality service
location closed restoran
The deluxe room was a nice size with modern facilities and amenities. The hotel's restaurant was wonderful. The location of the hotel was superb - walking distances to the top sites and restaurants.
Great location and retains its charm. Excellent breakfast. Very good restaurant.
Staff had a good hospitality and support. They tried to find local taxi for my cave viiting.
Wide range of options for breakfast and convenient/central location Rooms were a little dated.
Friendly staff. Small room.
Good location in the center of city Ljubljana, nice view from the room. Willignes of the staff at the reception could be better.
WiFi Internet access from the room (even though it wasn't free it was pretty cheap) Location is very convenient
Very convenient location for the Old Town. A bit pricey. Quite a small room for the price.
I liked a lot the hotel location in the very center of the city. The room was rather small but very clean.
Location is great. Staff was helpful. Too small. No place to even set you case in bathroom. No soap tray.i n shower. They charge extra for AC. It felt more like a youth hostel rather than a fairly expensive hotel.
The rooms were enormous and newly renovated. There was AC and good wifi. Most of all the location is amazing, within walking distance of all of Ljubljana's main attractions. You have to walk a bit from the parking (7 or 8 minutes) with your luggage. The included breakfast was just alright.
Location is excellent. Room is clean and comfortable (although not big).
Nice hotel, no problems.
Everything is new and advanced there. I especially like the library on the ground floor!
The room was clean and tidy There was a feeling of hospitality at reception. I could not use a bath tub in the room.
Reception was fast, proffesional. Parking gargae below hotel (but blocked by parking cars outside) Bed, bathroom is all of cheap material. Hotel needs in general large renovation to bring hotel to level it pretents to be. Not that it is bad hotel but against price not good.
close to city centre
1.The location is very good. 2.The breakfast is excellent. 3.The staff is very helpfull.
Friendly people, nice food, lots to see A bit noisy at times with the building work at about 7.00 in the morning, but otherwise all good.
Good location. Friendly staff. Modern up to date decoration and very clean rooms
Attention to detail, although there was building work every effort was made to keep disruption to a minimum early start by the builders but I guess they have to do their job so no complaint really.
this is an average 4 star hotel (not a 5 star as they say...) when I arrived, the TV was not working properly. After I anounced it at the reception, it was fixed but only the second day. The room temperature cannot be set individually (in my case I would have liked to set it a bit higher...), it is centrally controlled. The gym is very small, they shout not even say that they have a gym... I would rather rate this hotel as a 4 star, deffinitely not a 5 start hotel.
walking distance to old town very small bathroom,toilet,shower area
The location is good. Just a few blocks from the old town. Staff was very nice and helpful. Great room!
Rooms are spacey with good decor and big TV. Bathroom is clean and large. Staff is helpful. Location is convenient, you can walk to city center in 10 minutes. Parking is not free, you have to pay another 17€ for parking. And it can only get 15 vehicles. You're lucky if you find a parking space.
We enjoyed the room and especially the breakfast. Best ever!
The buffet breakfast was amazing. Our hotel had an excellent view of the ljubljana castle and within walking distance to the preseren square and dragon bridge. The hotel was very clean and facilities were up to date. N/A
the room was fantastic.
nothing special but I like it!
Always nice to be greeted by name as one approaches the front desk. We've been there before, and I guess it was easy to tell who we were. Nice touch. Always a bit of a challenge jockeying a car near the front door. Not well laid out.
The location was walking distance to the castle and you could take a bus downtown to avoid the driving hassle. Parking was free and view of the sea from our balcony/room was awesome.
Location was ideal, within walking distance of the Triple Bridge. We came on a Friday evening and walked down to the Bridge. Awesome! Saturday there was a fair going on with lots of stuff to do. Hotel staff was gracious, helpful, polite, room was large and very clean, and comfortable. No complaints. No complaints!
Breafast and location Room size and features not worth the money
We LOVED the breakfast and location and view off of balcony. Our booking with "getaroom" didn't come through in time, and the staff seemed a bit unsure about the whole time, and we had to call getaroom and get it settled, rather than them. Also, the pool was broken.
Fantatic location. At the heart of the best part of city. Great, clean rooms. One of the best breakfast buffets of any hotel I've been to. Would not stay anywhere else if I was looking for a hotel. A receptionist at the best was a bit surely on arrival, the same receptionist the next day was incredibly helpful. Helped what would have left a slight bitter taste in the mouth about my stay.
The reception staff really go out of their way to make sure your stay is enjoyable. Their professionalism and, not least, their fluency in 4 or 5 languages was truly impressive. They were genuinely concerned that everything in the room was ok, super-efficient at organising transport and recommending restaurants etc.(Any traveller within 100 miles of Ljubljana should visit the Sokol retaurant) Nothing to fault
Hotel is in an excellent location, and the rooms were comfortable and of a good standard. The buffet breakfast was great.
Superb location and loved the belle epoch character of the hotel - would definitely recommend! Staff was very friendly and helpful.
Very nice and friendly staff,excellent location.
The staff at the front desk were AMAZING. They were friendly and helpful introducing us to the city, map, and recommending restaurants. The room was beautiful and the pool was great! So glad we stayed here. The breakfast was spectacular! So much to choose from. We loved our stay.
We stayed at your hotel for 4 nights. The staff couldn't have been more friendly and accomidating! One of the bellmen even went out down the street to get a slice of pizza for us late at night when we came in after the resturants were closed! Everyone went out of their way to be helpful! It was an outstanding experience! I wish that a conversion plug from US to EU was available in suite for us to use.
Lovely staff, great facilities, no hidden charges. Lovely resteraunts (plural!). Unbelievable location, 5-10 minutes walk from just about everything, 60 seconds from the main area, Preseren Square, and 1 minute from the best resteraunts. Loved it. If there has to be something, I guess that we got a room at the back, so the view was more hotel rooms. Also, the Franciscan church rings the time throughout the night, could disturb light sleepers.
The friendliness of the staff !!!! They should work on the quality of their Espresso coffee
The reception staff were very friendly. It was slightly surprising that at this price the hotel did not have any central heating and the cleaning staff were not really around. The internet connection failed and no support staff were available during the week-end...
Cleanless, amability of the staff, location venality (the spa center was close during my stay. they shoud announce me about that before booking, and/or propose a discount) Some installations, devices etc, didn't work proprely. However, after reclamation, the staff's reaction was very prompt
Excellent location and amenities. Very friendly staff. The single room was spacious and very well equiped. Unfortunately there is no restaurant in the hotel (there is in fact one, but for breakfast only). It is not a problem until it snows heavily and you dare not go out for lunch or dinner.
The hotel was just OK, nothing special. The price was a little high for what they offered.
Nice location as very near to train station and old city. Almost i n center of both - 5 min walk each side. Only issue was that I was given twin bed rather than double which I had requested. Good thing that beds had castors so could push. Nice breakfast with hugh choices - typical European style. Street sign on road directing to hotel can be bit misleading (we took a round about).
Good location, nice breakfast, clean towels - and the bathrobe!
Nice staff. Hotel located in the downtown. Parking have to be paid extra (19€ per day). Room + parking quiet expensive.
Location was ideal. Staff was extremely pleasant and helpful. Hotel decor and furnishing are very outdated. Would recommend the Hotel Lev for a few dollars more.
Friendly atmosphere, good location close to the city center, quiet rooms
Location to centre
well I booked a room over the garni hotel, i had asked for twin beds exterior room , so they didnt have one room at the moment with all my needs, so I got an upgrade and sent to a hotel just next to it, wihich belong to the same chain, the grand union, so I cant say anything about the garnier, but i can say about the grand union, it is a really really good hotel, pool, sauna. big rooms, big bathroom, amazing breakfast, profesional staff, well everything, Nothing, the best 4 stars hotel i ever stayed, actually better then many 5 stars i ve stayed
location, very nice rooms, huge balcony (8 floor) with great views to old town. good breakfast
Very confortable room, very good location, friendly staff, brief everything was ok. I recommand this hotel to everybody who want to have a good stay in Ljubljana.
its just great
staff approach, internet in the price, hotel as it is and good location in the city no
Very central location and good buffet breakfast Noisy air conditioner
The rooms are spotless clean and there was free internet in the room which is very comfortable. The location is nearby the old city so no need for taxi drive etc. .. Can't say anything about the extra services or breakfast .. i had no time to enjoy it this time; maybe next time! I was in room 615 and the noise when the swimming pool was open was not really enjoyable
Hotel location and, LAN internet service for free, swimming pool and sauna.
Easy internet connection
A very pleasant hotel but disappointing breakfast.
Very friendly and professional staff, clean room and great location
Great staff - very friendly and very helpful/accomodating! No soundproofing. Could hear everything in the room next door.
Exclusive, small hotel. Fabulous big room, with very comfortable, very large bed, big bath. Penthouse suite also has garden access, wood burning fireplace, candles. No car park, and in a pedestrianised area but was usually able to park for free on the street less than 5 mins away. The hotel can let cars into the street for (un)loading if needed.
Reception staff were helpful even though they seem to have been placed in a cupboard. Room was very comfortable. Reception area not very visible. a minor point but the finish in the room was not always top quality, small bleach stains on carpets etc.
Almost perfect!!! Very beautiful and clean room, right in the center near the castle, very kind/young/perfectly English speaking staff, fantastic breakfast (large volume in an elegant room). Romantic big shower for 2 persons with soft new bathrobe! Not a big problem but the hotel just opened in Dec 2009, so still some works are going on, no room service, central area not accessible by car (but you can park for free if you walk 5 min).
Penthouse room was amazing !
The rooms and decor were amazing! Food was great. Staff treated us like family, we will stay there everytime we go to Slovenia. The hotel has no parking. We had to park about 10 minutes away.
Superb interior design; space & peace; a 'family' feeling to it; excellent breakfast. Our room (6?) had little drawer space for clothes; shower room might be better with more shelf space.
Excellent facilities and good breakfast
Beautiful hotel, great value. The rooms were amazing, and the staff was extremely helpful. We will stay at this hotel everytime we visit Lubijana. The lack of parking.
Great Location. Very helpful reception who organised shuttle to collect from hotel to transfer back to airport. (Good "value" for money in a city that hotels in general are expensive!) Workmen relaying cobblestones outside the hotel started work (noisely!) very early on Saturday (7am)!! Sunday morning the Church Bells started early too!!! Breakfast was "okay" but not great!
The hotel is right in the city center. Is an old but well refurbished building. Rooms are quite small. Breakfast was rather disappointing. Problems with parking places in that area; it has to be your lucky day in order to find a place for your car. Once you figured it out, the parking place is for free!!! Believe it or not!
not too many guests rooms were a bit too small
very nice , cosy and stylish small hotel with friendly staff and in very good location no parking due to its location (pedestrian zone) but you can find parking by the river most probably which is also free and not very far from the hotel.
Luxurious and attractive furnishings with plush cushions, chandeliers. Staff were very friendly and helpful with excellent English.I loved the location - the street outside was quiet but right in the medieval centre and the bells from the nearby church were audible but not too loud. Free Internet access on the computer from the landing outside our room was great too. Parking is a problem and you couldn't drive to the hotel to drop off bags. We did find some free parking within reasonable walking distance (along the river, ask the staff for advice) but still had to carry our bags. Also, despite being beautifully appointed, the room was quite small for the price.
Location in old town--- cleanliness and design......breakfast area....... staff attention to detail 3 of 4 of us felt the beds were too hard
beautiful decoration, style; very cute and excellent taste; very homy; very kind staff parking is very very far away; hotel street was in construction;
Very helpful staff. Great location at the centre of the old town. Comfortable beds, and loads of character. Definitely not your average international hotel, and all the better for it. Some rooms may be a bit small for an extended stay: ask when booking if this is a concern. Mind your head on the rafters in room 11!
Location on quiet/pedestrianised street in old town,; excellent varied buffet breakfast; friendly staff. Nothing
Location, hotel staff and the rooms were simply excellent Not a single thing
The staff was friendly an accommodating, and all spoke English (and other languages) well. The 10 room boutique hotel felt very homey, and was perfectly located near city center. Breakfasts were good, and a box lunch was made for our early departure. We only noted a few quirky minor things: No holder in the shower for soap, etc., only 1 tiny waste basket, a too small safe mounted at floor level.