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The staff was extremely friendly and helpful. Most staff members spoke English very well which was useful to us. Rooms were clean and well maintained. ac worked well. Becareful to inform the staff the night before if you plan to not eat breakfast. We were charge the breakfast fee for each day of our two week stay even though we did not eat there everyday because they stated that they had already prepared the breakfast in anticipation of our eating.
It was very quiet Brekfast is poor as in other (same level) hotel in Bosnia
Helpful and friendly hotel staff, very nice and clean rooms. Quiet location, excellent breakfast. I would recommend this hotel to everyone. Everything was good!
Hotel is ok and the Personnel is quite polite and at hand.Food is delicious. There is no shuttle to the city and difficult to get a taxi.
A superb hotel, run by a charming gentle lady.We would happily stay there again.
very difficult to find the hotel when I reach at night becuae of sighboard without light on the street.
This is primarily a business hotel, but I stayed one weekend to attend a wedding nearby. It was very nice to have an affordably priced high quality hotel in the area. I was traveling with a baby, which I mentioned in the reservation and was pleasantly surprised to find a crib with adorable neutral bedding in our room. All in all we were pleased with our stay and definitely recommend Hotel Hum. This is not a negative - just a note: Breakfast is not included in the booking.com rate. You can get breakfast for 5€ per person.
We completely enjoye our stay. The manager was very helpful, he went that extra mile. The staff was friendly and they assisted us in everything that we needed or requested. The hotel location is perfect just across from the church. When we return this is where we will stay.
The staff was great (Thank you Mario!). The hotel facilities are great and its location is outstanding.
The staff were very friendly and helpful. Hotel very clean and in central location.
Friendliness of staff
Nice hotel, good staff , quiet far away from the city of Mostar , imopssible to get something to eat late in the evening ( 10 pm ).
Quiet spot, on the outskirt of Ćitluk , excelent location for daily trips to Mostar, or Međugorje The shower was leaking all the time, every time I took shower the bathroom was litteraly owerflooded ( poor sealing of the shower screens ) - reported at the reception at check out
Nearly new hotel along the river, nearby the mainroad between Croatia and Mostar, Very quit and safe location. High standard of service (reception, bar, restaurant and staff). Good quality of food (breakfast and dinner). Nice room, with airco/heating. Certainly a hotel to re-visit
Wery nice staff, the food is so delicious and friday and saturday evening live music band in the hotel restaurant plays a good music. No
The staff, including the owners were extremely nice & helpful. The hotel is new & very nice.
No minibar in room!
friendly atmosphere and superb peaceful LOCATION by the river
An empatheticstopover for catholic pilgrims. Good optional breakfast. Internet connection in the room. Need a car for reaching the pilgrim sights and the town.
Pansion Barac was very friendly. They did everything they could to make our trip the best. Wonderful food and very caring people. Would stay there again. the best!!! Everything was great! No problems. They went out of their way to do everything for us.
Helping stuff No
The Hotel was a perfect base for the church and is clean and well run a perfect budget stay the only thing you beware of is the rooms are a little small but what do you want for the price
Found owner to be very accomadating - nothing was a problem, you said said when and where and he sorted it..