Overview

Best Western Diplomat Hotel & Spa

Felinfoel, Llanelli, SA15 3PJ, United Kingdom
+44 155 475 6156

$83+

Overall guest ratings

7.9/10 Good
Based on 340 reviews

Review highlights

  • 8.8
  • 8.3
  • 5.8
  • 5.7

Good to know

  • Professional service
  • Friendly service
  • Good fitness area

Nearby

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    About

    All public areas non-smoking. Guests bringing pets will be allocated annex rooms, pets not allowed in main hotel except guide and hearing dogs. The Best Western Diplomat Hotel & Spa, built in 1810, offers a rare combination of charm and character, found in old country hotels, with excellent facilities. Situated in its own grounds, creating an atmosphere of charm and sophistication. With health club. Relax and enjoy the free facilities in our health club. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Air-conditioned
    • Beauty salon
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 340 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.3 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.8 "Good location."
    • 6.7 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.8 "Rooms are ok."
    • 5.8 "Internet is average."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.5 "75% didn't like the unstylish hotel."
    • 3.6 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall Rating

    7.8 Good
    Based on 193 reviews
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.6 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 5.9 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
    • 3.8 "Not very clean."
      4.8 "52% said rooms were dirty."
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    Overall Rating

    7.7 Good
    Based on 30 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall Rating

    7.9 Good
    Based on 115 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.9 "Good location."
    • 6.7 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 3.3 "Not very clean."
      4.3 "57% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Good fitness area"
    data provided by TrustYou

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