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Best Western Diplomat Hotel & Spa

Felinfoel, Llanelli, SA15 3PJ, United Kingdom
+44 155 475 6156

$68+

Overall guest ratings

7.9/10 Good
Based on 361 reviews

Review highlights

  • 9.1
  • 8.8
  • 5.5
  • 5.4

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    About

    All public areas non-smoking. Guests bringing pets will be allocated annex rooms, pets not allowed in main hotel except guide and hearing dogs. The BEST WESTERN Diplomat Hotel & Spa, built in 1810, offers a rare combination of charm and character, found in old country hotels, with excellent facilities. Situated in its own grounds, creating an atmosphere of charm and sophistication. With health club. Relax and enjoy the free facilities in our health club. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 361 reviews
    • 9.1 "Terrific location."
      8.5 "Great parking, according to 85%."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% found the restaurant service to be one of the best."
      8.6 "86% thought the service was very professional."
    • 7.7 "Wellness & sports facilities were pleasant enough."
      10.0 "top-notch fitness area, thought 100%."
    • 6.6 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.7 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 4.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
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    Overall Rating

    7.7 Good
    Based on 209 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.9 "Average value."
    • 6.4 "Average comfort."
    • 6.1 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.7 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 5.1 "Rooms are ok."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
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    Overall Rating

    7.5 Good
    Based on 28 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 4.9 "Rooms are not good."

    Overall Rating

    7.9 Good
    Based on 122 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
    • 5.1 "Rooms are ok."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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