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Staff were friendly and helpful. The room was very spacious. The bar was lovely. Convenient WiFi thoughout. The heating was broken at the time; although the provided radiator did a good job heating the room, the bathroom was still freezing. The bathroom was also only half painted and in need of refurbishment. Still perfectly functional, however.
the staff were fantastic and went out of the way to make us feel welcome i would recommend this hotel
central to town, handy for any shopping , round the corner from a superstore, friendly staff.
lovely setting; staff were genuinely kind and friendly. Parking was a problem. The lot was double-parked and we ended up in a public lot nearby. Also, the ground floor rooms were subject to a lot of overhead conversations, some regarding the double-parking situation!
Due to a family emergency I was unable to stay more than 1 hour at the hotel but the staff where helpful and friendly I would have no problem with staying at the hotel again or recommending it to friends and family
The friendly service, very attentive. The food was excellent. We sent our compliments to the chef whilst we were there The bed was too hard. I did not sleep very well at all.
Beautiful room, well furnished, spacious, quality bathroom fittings. Rooms are in a courtyard behind the main pub/hotel building. Convenient location in middle of town with parking spaces directly outside rooms. We didn't use the restaurant for dinner or breakfast. Clock tower outside front of hotel chimes every 15 minutes throughout the night. Crazy idea! Pub is a bit of a downbeat local.
Location was convenient for our needs, and food was very good Lack of heating in bathroom and single glazing meant road works starting outside the hotel at 7.30 am on Sunday morning was annoying
Helpful friendly staff, good restaurant, off street parking.
The room was spacious and newly refurbished, the staff were friendly, knowledgeable and helpful. The dining room was large, cold and a bit old fashionned and breakfast would have been even nicer with help yourself cereal/fruit/yoghurt, not just boxes or sachets of cereal.
Stunning location,food,facilities, what more can I say. Lots if I had the space.
Swimming pool and gym Food at the spa was poor
Nice hotel, nice grounds Very difficult to find - sign posting on roads needs to be improved! Expensive and the room I was given was smaller than I would have liked
The hotel is great. The room was clean with huge bath. The place is very quiet. The food was excellent and the staff was very helpful.
We were upgraded to a four poster on arrival with no extra cost incurred and the food and service in the restaurant and clock tower was fantastic. The view from our bedroom window could have been better and the toilet flush did not work very well.
Relaxed atmosphere within a spectacular countryside estate setting.
Nice setting, lots of character, we were well looked after Unable to get access to Spa treatments once we'd checked in (need to book well in advance)
Spa food better value than hotel and better opening hours cost of hotel food
The hotel staff were very pleasant and helpful - particuliry in the clock house resteraunt. The hotel had some very good facilities and is in a peaceful location. The hotel in very old fashoined in parts. The reception area and old dining rooms might be trying to give the impression of a traditional old country house but I just found this to be actually just a bit sort of dark and cold. Arriving at 3.30 pm, an hour and a half after the possible check in time - the rooms were not ready - not particularily good - although the staff were apologetic.
Quiet, comfortable room. Very comfortable, peaceful and attractive public rooms Nothing
position difficult to find
I chose it for its proximity to the Anglesey Race Circuit which is only 10 minutes away. It was warm and comfortable
a little gem,but dont tell anyone,or they will all go
The advertised Internet connection did not work.
everything was good,pleasant staff,great location
Really attractive buildings and comfortable rooms. Excellent location for access to Holyhead Ferry. Warm anda welcoming. Sat nav offers complicated route especially in bad weather. Call hotel for directions.
Owners very friendly and helpful.
A lovely building. Each member of staff was charming and we loved the cosy bar/lounge area for meeting before dinner and drinks after. The evening meal was delicious in a pleasant but not over decorated dinind room. Good choice for breakfast. Disappointed that even on a Sunday morning breakfast was until only 9 o'clock - having eaten a lovely meal the previous evening I would have preferred to wait a minimum of another half hour. The sloping roof in the bathroom was pretty but meant that there was no possibility of standing up for a shower in the bath and the bath was narrow with no bar or grip so I would have felt it a bit unsafe. Couldn't find a shaver socket
Rural location,very close to A55 and ammenities to local village not too far away.Proprietors allways on hand and wellcoming.
The staff were very helpful and accomodated our problem with the tv not working in our initial room and moved us to a bigger, better room room where the tv WAS working. Did not cater for vegetarians at breakfast ie no veggie sausages etc and we had mentioned we were vegetarians when we made the booking
Very helpful, efficient and friendly staff. Very comfortable rooms. Great food. Not applicable.
the full welsh breakfast was subtantial and presented very well the bathroom was dated
absolutely excellent, staff very friendly couldnt do enough for you, would definately stay her again Nothing
Staff service was excellent and the politeness and helpfulness of staff was great, the restaurant was very impressive and modern. The lounge bar was very inviting and cosy, and the food was consistently exquisite from breakfast to our evening meal. Overall great value for money. The room was very small, and the decor leading upto rooms (I.e the blue walls etc.) was quite out-of-date.
Very Pleasant location and building, friendly and helpful staff, well presented room
Very warm friendly staff, good menu in the restaurant with good size portions,good value for money, good location In need of some refurbishment and decoration, although menu was extensive the food did not quite live up to expectation.
Handy for an overnight stay for the ferry the following morning. The early start and didn't have time for breakfast.
The room was nicely decorated, bathroom was bright and clean with lovely fluffy new towels. The receptionist was very friendly, but we found the staff at breakfast very grumpy, unfriendly and tired looking. Breakfast was very poor: hardly any plates left, bowl of fruit not refilled, nearly empty bowls and limited choice. The fried eggs had been sitting there for quite some time, even though we were well withing the allocated time for Breakfast. It doesn't take much to give guests a smile at Breakfast, make them fresh tea or coffee and to fry them an egg there and then. And it would greastly benefit the atmosphere in the Breakfast room.
Pleasant staff - rooms a little small but clean. Good breakfast. Mattress a little old !