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Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.
Friendly, clean, good food and service and value for money. They also serve Bass in the bar. No
The staff members were all very friendly, the food was very good with an interesting menu, and the quaintness of the town and the hotel made for a very fun stay!
Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.
Very friendly, relaxed hotel, food reasonable. Breakfast service excellent. TV was set as Radio, could not change to TV.
Bar/Lounge & Brassiere Facilties, Quality & Comfort of furnishings & Rooms. External Decor
Ideal location for our meeting at Cleg Powys college (next door)
The facilities for the spa were easy to access. Meals were well presented and excelent quality.
The refurbished Health Suite was excellent and the Bathroom also The room was exceedingly hot and it was not a warm day.
Staff were excellent The shower was pathetic!
The whole hotel was excellent value for money and we hope to visit again in the future.
Hotel staff very helpfull service very good room very nice and clean,Food was very good.
Friendly, comfortable and excellent food
location, meals. staff attitude
The double room was larger than a lot we have stayed in and was very comfortable, and breakfast was extensive cooked and buffet "continental" available.
Good central location, good breakfast Access via the back stairs was a bit offputting but I believe a better entry is being worked on
We were very impressed by the owners and the facilities A bit noisy on a Friday night
Friendly and helpful staff
Room was lovely, newly decorated fresh and clean. Room No 1 was at the front of the guest house, as it was a Victorian house the windows were original, unfortunately across the road from the hotel was a club that stayed open until 3 am. The very large crowd who mainly were outside the club may well of been in the room with us, the noise was terrible especially on a Sunday night! I don't think this room should be used for guests.
Was in a nice location and the staff catered for our needs perfectly, will be staying again.
Clean nice room great breakfast Didnt take plastic not happy I wouldnt pay cash also web site didnt say this or it was a b & b as I tend to avoid them also not vat reg
Excellent decor, very clean, nothing too much trouble for mine host, breakfast to die for. Cannot think of any
Fantastic room, private car park, excellent breakfast, excellent service...would definitely use again. Some little points of view though... the wireless internet did not work as did not the freeview tv, which was very patchy - maybe a signal issue, and finally getting there without satnav was a little difficult...on the whole 9 out of 10! I would always use it again
Very beautifull B&B in a very nice surroundings with lovely and friendly hosts.a wonderfull Breakfast,would recommend to anyone... None,everything was excellent
Very pleasant well run hotel with a good breakfast and attentive staff None
Very well appointed, spotlessly clean, comfortable relatively late booking in time
Room was brilliant as was the whole experience. Tony was an excellent host. None to think of.
Very high standard of accommodation with a friendly welcome, excellent breakfast and very good value for money.
excellent high quality
Could not fault this guesthouse
exceptional food/attention to detail no
everything was fantastic would stay there again
Very welcoming and friendly hosts. a wonderful room withexcellent facilities. None.
comfort and cleanliness, no
We valued the quiet efficiency of the staff/owners who were always available, but unobtrusive.The house and surrounding area were beautiful,and the recommended gastropub in the vicinity lived up to expectation.A return visit is essential!
relaxed and personal touch. quiet and not crowded
the house,the owners,the chickens and dog,and the breakfast he broke one of my eggs on the first day but he learns fast
Greeting was friendly and welcoming; introduction to facilities was very good; accommodation was warm, clean and spacious. Food of good standard.
The Forest Guest House was beautiful, the rooms were spotless, the breakfast was really good and Paul and Michelle were great. Can't wait to visit again - A+++
A traditional country house in a secluded and pleasant location with high quality renovations and good service.
We loved this Guest House. Paul was a lovely host and the guest house was beautiful, clean and very spacious.
Very big ensuite room , even though it was a single. Felt like I was the first to use the room, which is how it should be! No bad points
A very friendly & welcoming B&B. Glorious surroundings. Nicely preserved old building. Room & facilities very good. Food at local pub, Kerry Lamb very good & reasonably priced.
Food was mediocre, staff were poor and seemed far too busy. Good location. Not worth the money.
The pool and leisure facilities were good. The staff were polite. The service for food was poor and whilst the room was adequate, it was not generally clean, the mattress was in a poor condition resulting in general discomfort. The shaver socket was not working and there was no remote control for the tv which had only 3 channels available.
The leisure facilities! Our room seemed recently decorate but the hotel looked a little tired elsewhere but the pool and changing area were fabulous and the reason we booked I thought breakfast was a little steep at £7.50 each so we declined
room was excellent, staff were very friendly, food was excellent
Friendly Staff and Clientelle, We were allowed our dogs in the room at no extra charge, excellent food, thoroughly enjoyable,Would recommend Nothing
the fitness facilities/swimming/gym/sauna The early am/late night noise from upper and adjoining bedrooms made restful nights difficult. The bedroom was unbearabley hot. We were initially invoiced for breakfast for 2 days that we did not have (had breakfast 1 day), although this was quickly resolved (only discovered as we checked the bill prior to paying). Breakfast was overpriced for the portion size and overall quality.
Swimming pool and sauna. Interesting historic and scenic location. Would just like to comment that there seemed to be a lack of staff. One Polish girl ran the bar all evening until closing time. At 7.00 AM next morning she was already mopping floors which she had to stop in order to cook breakfasts.While guests were eating breakfast she was vacuuming Reception and the bar, nipping back to the kitchen to cook toast etc. Seems likely that she cleaned the rooms later as well as no one else was in evidence.
good food , good beer , friendly staff , quiet.
visit relations food could be better
The team at the Burton are excellent. They are all helpful and firendly and we know then well so its a favourite place to stay There were one or two minor things about the cleaning of the rooms that needed attention. The rooms also need some TLC and refurbishment.
Friendly Staff. Large bedroom. Food was well prepared & good value.
Breakfast Staff attitude, condition of room
Hotel in general need of re-decoration - this gave the rooms a poor appearance
Food was very good Rooms are in need of refurbisment and the frustration of the door key not working correctly
Interesting building, close to town centre, staff friendly and helpful On arrival room very cold. One of the coldest nights of the year yet despite pre booking no-one had the gumption to turn the radiator on
Excellant food /very good service Soiled toilet I had to clean given triple room on arrival not sure if towels had been used hanging over sink and bath single bed looked clean but standard of make up very poor I thought it may have been used on checking I gave them the benifit of doubt should have been given room14 but given room 15 room on arrival basic room for executive room perhaps 3beds makes room executive room
The food in th restaurant(carvery)was excellent probably the best piece of beef I have ever had at a carvery. The breakfast was also wholesome and delicious. The room was allegedly an executive room. The bed was very uncomfortable and sagged very badly in the middle. The iron did not work neither did the hair dryer. The room overlooked the main street but the sash windows did not fully close.
The Only thing I enjoyed was the food If room 14 was supposed to be executive, then I dread to think what standard would be. To say I was dissapointed would be an understatement. One bedside table didn'twork, the shaving light in the bathroom didn't work, the TV remote control was faulty, windows were drafty, an extension lead wa used to supply a number of electrical items. I would not class room 14 as an executive room.
A beautiful hotel and stunning four poster room, very well looked after by exceptionally friendly staff, both breakfast and dinner in the restaurant were superb and excellent value for money 10 out of 10
I stayed at the hotel for the first time though I visit llandrindod Wells for the first time. Value for money was superb. I will stay again. Nothing
The position of Hotel was very good and the food was good The Hotel was very tired and needed decoration and refurbishment to improve its standing all round
Value for money but it does need a make over but it reflects that in the prices, if it was all decorated the tarrif would go up. On arrival it was raining and the first thing that we saw and had to avoid was dripping water over the entrance. I think it had been dripping for some time as there was a large water mark on the coconut mat at the door. I thought it was going to be a Faulty Towers hotel, but no it was good value for money, but I strongly suggest you get the drip sorted as it is not a very good first impression.
Friendly staff and good service I woudn't say I didn't like it but the hotel room was overdue for decorating,having said that it was spotlessly clean.
It was very good value for the money charged. The breakfast was very good for the price. The rooms were a little 'weary' bathroom flooring showing wear and the wallpaper in room and a few of the fixtures no longer worked. - heated towel rail.
Nice, friendly, helpful staff. Good breakfast, nice bar area, rooms clean but could do with a freshen up. Carpets in the bathroom!
Staff were friendly and helpful. Nice spacious room.
good service from the members of staff i met
Freindly staff It looks a bit worn, past its best
The staff were friendly and the room and facilities were clean. Though the weather can't be helped, the window pane in my room rattled with the wind outside leading to a sleepless night. The room was very cold and required a standalone electric heater to keep it warm.