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Location, convenience to where we wanted to be, friendly and helpful staff. Spectacular view from the restaurant. Bed was a bit small and some extra bedding would have been nice. My wife found the restaurant too cold - but we were there on a Sunday night, late November with snow on the ground and only 1 other couple in there.
fantastic relaxing place... wonderful staff...
Excellent facilities, fantastic staff, outstanding location - one of the best hotels I have had the pleasure of staying in for a long time!
The friendly staff. The beautiful view.
Location was excellant, staff were friendly, food in the evening was excellant, water pressure for bath/shower was really good, bed was very comfortable Needed more staff in the bars on the Wednesday night - it was so busy that service was slow. Breakfast food suffered from being put out in a buffet: fried eggs were hard and bacon was a bit chewy. Toast was not cooked enough.
The location is spectacular and the spa was really relaxing. I have stayed there before and by returning its obvious that I like it.
location, cleanliness of rooms and facilities. Nice food. Problem with water took a while to fix.
Excellent location for a weekend break - and very good value for money. New modern room with luxurious spa facilities included.
Breakfast. View. Unfortunately it was raining and a constant 'drip, drip, drip' kept me awake until I opened the window and placed a towel under the drip at 2 O'clock in the morning.
Excellent Cliff top location, views and cliff walks
Clean and comfortable. Wonderful bathroom. Street noise from main road; limited parking with narrow access; small room.
Everyone was really friendly and helpful, and our room was beautifully decorated. My only comment would be that the toilet seat didn't really fit - not a huge problem, but caution needed !!!!
very clean warm & comfortable rooms,nice location very convenient for visiting the coast. Breakfast very good but the cold conservatory rather spoiled it.
We did not like having to go to the next door guesthouse which was only 2*(and it was evident) for breakfast. This was strange. Would recommend with this reservation.
Good parking - close to town centre. Have reccomended to family
Located in the middle of town. Room small but adequate. The breakfast was fine. We had an attic room and had a bit of trouble getting our luggage up there, no help was offered.
Excellent service I left my flash pen in my room and the staff had contacted me before I even got chance to ring to see if it was there and post back to me free of charge
warm welcome, comfortable well presented rooms
Excellent decor, well appointed room, superb shower, overall position of hotel ideal We would have liked more bread or pastry items available at breakfast - everything else excellent
Quality Fittings- handy for town- Handy for anything in the Pembrkeshire / Ceridigion area- Couldnt fault any of it N/A
The Hotel staff were very friendly and helpful. We booked the hotel last minute and were very plesently suprised when we arrived - a really lovely country manor. We booked a family room (2 aduits and 2 children under 6) and the room was huge. The hoetel is quite old and while our room was very clean the hotel could do with some upgrading of it's facilities. but this is a small thing relative to the overall charm of the place.
the ambiance of the period house and its surrounding environment; gardens etc. It was the perfect stop over after along drive from St. Ives Cornwall before sailing back to Ireland
Most delicious meals and the lounge/bar area was very cosy There was a musty smell in the hallway outside our room, as though they had had recent water damage?
Excellent food, reasonable rates, superb setting and friendly staff
The setting of the hotel is beautiful. The hotel itself is elegant and airy, the staff very friendly. The food was excellent and the hotel is ideally placed for several different walks.
the location was very nice, nice room and overall quiet and pleasant. this is a very small and picky complaint, but the rooms were noisy with loose floorboards and wobbly cupboards.
The staff were great nothing was too much trouble, great food and plenty of it. The surroudings were excellence.
Good restaurant choices, well presented and enjoyable Top floor rooms are very difficult to access for people with mobility problems or even heavy luggage - steep steps, insufficient hand rails, doors opening directly onto stairs.
The friendliness of the staff and their help in suggesting places to visit; the cuisine at dinner; the grounds and riverside location. Allowing a dog (not a guide dog) into the dining room during meals. I haven't stayed in a hotel for some years and perhaps this is now standard practice. The dog was quiet and unobtrusive, but as I am not an 'animal person' I was surprised. I didn't complain, and this is not a complaint now.
The hotel building is an old castle and sure it looks stunning from outside. Very small, cold and dark rooms. Bed was very unconfortable.
Friendly personnel; excellent views from room; very tastefully decorated guest areas; good food with generous helpings. Convenient for Pembrokeshire coast walks.
the peace and quiet and the sound of the bird calls from the estuary and the little boats bobbing about
The view is amazing, the staff are helpful and the room was large and well furnished.
The staff were very helpful . The view from the hotel was lovely as you were right on the bay.
Location, friendly helpful staff, comfy bed
Food, views and staff
The friendliness and helpfulness of the staff and owner. Position is very peaceful.
The location is perfect for a quiet break away from the everyday rush of a normal working day. There is a wonderful beach very close to the hotel, not more than 5 minnutes walk, which is very safe for children, alos none of the areas is overcrowded. Wonderful secluded beaches also very close to hand.
It is a quiet country hotel where we were made very welcome. The proprietor is very helpful. Nothing.
We found the position of the Hotel very good for beachs, towns and history
The hotel was clean and staff pleasant and helpful, the room was clean and comfortable, but it was a little noisy as the room was overlooking the main street.
Friendly Service although sometimes erratic
All of the staff were friendly and were willing to help out whatever the query
Dinner and Breakfast in restaurant damp smell on landing
Newly refurbished to a high standard; very comfortable. Very convenient for my business trip & I imagine a good base from which to explore the west Wales area. Staff at breakfast seemed a bit chaotic & still getting used to layout. My toast never arrived, but food was good.
Very well appointed room. Clean and comfortable. Reception staff could have made you feel more welcome. We were passed to 3 different people before we could check in. The receptionist offered to show us to our room but only walked us across the car par and said "it's up there!"
Hotel itself needs decorating, it looks like it is falling to pieces. Otherwise it was clean, and friendly. Our room was like walking into an icebox, but when asked heating was turned on straightaway, hot water in the bathroom was slow at first. There was nothing to dislike, it was clean and friendly.
The friendliness of the staff and just everything about it - excellent The fact that we could only stay for two days
The location, the staff, the modern decor of the room and bathroom. Huge breakfast! The staff are the gems of the operation - nothing was too much trouble. Steep stairs access to first floor - unavoidable. Dinner disappointing but edible.
the location was stunning, room with seaview, good size room not cramped, nice bedding and towels.
Graet view close to beach, food good Room directly above bar area so a bit noisty until last orders
The peace and tranquility of the location, friendliness of the staff and an excellent menu Menu prices for some dishes were a bit pricey and there was limited car parking spaces.( Although the car parking position was made aware to me before I booked.)
Good location for day trips south. Nice view of the beach from room and restaurant. Matress not good could feel all the springs.
The view directly overlooking the sea. The oversized portions of food
Modern rooms. Quiet. Lovely location with good views of the beach. Balcony. Good selection of beverages. Nice breakfast Shower was poor and not as clean as could be. Bed was uncomfortably firm so didn't sleep very well. Difficult to find as no signs to location.
The excellent location and view combined with the pleasant surroundings and good food I was happy with everything
We were made very welcomeand taken to our room even though staff were very busy.ambience food and staff exellent/
Freindly staff. Excellent location.