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Housekeeping visited daily. I think they straightened the bed and provided new towels/supplies everyday and actually cleaned every other day. Sheets and towels were clean. No bugs or garbage anywhere in the room or halls. It was generally quiet in the evenings. The front desk staff was friendly. There is a security guard at the front desk. Primary complaint- room smelled strongly like smoke even though I was in a "non-smoking" room. I purchased a Lysol Neutra Air spray and an air freshener which seemed to help. There were two outlets that didn't work in my room. Breakfast was very basic, but that's to be expected. The location is a little sketchy, but parking lot is well lit.
The room itself was nice and clean and the beds comfortable. The hotel seemed busy but it was still quiet at night. Not sure if there was anyone in the rooms next to us though so YMMV. There was work being done but it looks like they are trying to improve the place. The TV remote seemed like it needed new batteries as it was difficult to change the channel. Had some trouble getting in the room and a few times took 5-8 swipes before the door registered the card. Internet seemed really slow. Bathroom was a bit dirty.
Reasonable price bed was comfortable and the wi-fi worked. room needed maintenance, cracks in wall and ceiling
Phone went off 6 times in the night with no one in the other line.
The room was clean, very basic. Seems owners have done their best. The area was very sketchy. Absolutely NO going alone outside after dark! Breakfast was minimal at best. A prostitute checked in with her pimp, and that nights clientele was in tow. Very uncomfortable.
Please do not stay here. I had to send a message to the corporate office. Broken heater, holes in the wall and ceiling, outlets falling out of the walls, light fixtures being held up by screws and wires, broken furniture, extremely old/uncomfortable mattress, worn out/stained carpet, and reeked of cigarette and "other" smoke. I moved to a different room during the night because the heater was broken. The new room was a tiny bit better but the pipes in the bathroom were coming out of the wall and it still reeked of smoke. It is also NOT AT ALL in a safe place.
Good price and location for a quick night while heading through Ohio. Room was nice and clean. Hallways seemed dingy. A/C could've been turned on prior to arrival. Room took a while to cool off but once it did it was quite nice.
Perfectly adequate place to spend a night. Great price. Waffle House right in front, and a super market next door. Wi-fi. Pet friendly. It's a cheap motel, so nothing impresses and I mind my own business. But I've paid more to stay in worse places, so I was happy with it.
The room was clean and tidy it had working mini refrigerator microwave oven.Full size tube.massage jets on shower head The door was hard to open.
Bed Uncomfortable - too hard.
Great staff , up to date rooms , comfortable atmosphere
There was nothing I liked here. Was here for three nights and nothing pleasant about them. The air conditioner was very loud. The cleaning staff could not speak English- hard time just getting towels. Not a lot of channels on the tv. Lots of shady characters loitering around the parking lot. Police standing outside Waffle House in front of hotel. Grocery store around corner are police manned also. Not a good area. Service drive is horrible the motel is on. Not easily accessible. Will not stay here ever again. The continental breakfast is a joke.
Being around my kids; hot shower Needed more towels
friendly front desk, no bugs, decent location rooms were half updated just enough to look good in pictures...newer beds and tv but bathroom was old and not in good repair. room didn't feel well cleaned. sheets were questionable, bedspread looked dirty or stained. corners of room had dust and dirt
Nothing So dirty and stunk will never stay here again
style and room was modern and appealing beds were hard as a rock, when asked for pillows was reluctantly given one and told that was last available, bed cover was stained in several areas, 2nd day after cleaning room soap throw away and not replaced, wifi also was very inconsistant and mostly unavailable, overall uncomfortable, unwelcoming and disappointing
The faucets didn't leak (as others did) The room was clean. Bed was decent. Staff was friendly. Security on doors was solid No clock so I phoned desk for wake up call and was assured of one but . . . it didn't happen.
Friendly staff. Sink wasn't in the bathroom, bed was a brick! Smelled like smoke, super super small bathroom.
The location was the best part Paper thin walls. Broken toilet. Staff calling the room and mocking on the door at 9am. The fridge froze anything out into it.
cheap clean motel in german village. good value for the money
Convenience & price hotel staff could have been friendlier
Great place if you're looking for a no frills experience. Close to great eateries and the downtown.
the location the uncleanliness
The price was resonable. The location was good. It was easy to find and close to the Convention Center. The lady at the front desk would not let us use the restroom eventhough we were staying there. I felt like that was rude.
Price through kayak. Customer service. They even set up our taxi service. Clean. Good location. The bathroom door didn't latch in room 20. Only coke products. Breakfast doesn't go until checkout it stops an hour earlier.
Walking distance from downtown activities Check in was easy. The parking was nice Very thin walls I could hear what was going on the other rooms, There are smoking rooms so if you don't designate that you want a non-smoking room your everything will smell like smoke Pour water pressure in the shower
Perfectly acceptable, clean and walking distance to German Village. Bed was comfortable, and you can tell that management is updating what they can as they go- new light fixtures and bathroom fixtures, fast wi-fi. Management was polite, check-out time was enforced. Great choice when you want to focus more of your time and money in the lovely German Village. Do not expect to be wow'ed, this place is value and function, but does a good job overall.
I liked the location one mile from city center and it felt like a safe area. I requested a non-smoking room. The room appeared and smelled like a non-smoking room until I turned on the air conditioner. The fan made the room smell like it had been smoked in.
It was close to our desired location (downtown Columbus) and the price was low. It was run-down, the pillows were thin and it was noisy (yelling in the parking lot in early morning). The shower stream was so hard and thin it actually stung my skin and I had to turn the pressure to a dribble to be able to rinse!
Central location, comfort, helpful staff, cleanliness; it was my second stay there, this time with my family, and we all liked it. If you're looking for the Ritz carlton, that's not the place, if you are looking for a fine little unpretentious hotel/motel for a very decent amount of money, this is it. If I was the hotel management, I'd remove where it says "breakfast included"; some instant coffee and a bagel or similar if you wake up early enough can not be considered a breakfast. I really did not care nor I expected it, if you want a great breakfast go to Cup O Joe a few blocks away in the German Village
The room had a smell, and the toilet and shower was not cleaned! Very bad experience, the place needs remodeled and the cleaning staff needs retrained to do there job right and take pride in it! Very dirty. Public hairs still on the toilet
Nothing It's. Dirty as hell ,and the smell was disgusting
Staff was nice and tried to accommodate me the best they could First room smells like bug killer have flies inside of it bed was not clean rugs in very nasty conditions molding at bottom of wall detached swimming pool green nasty slimy water with garbage all around it and it was not in use
The location was perfect. The price was the best in the area. The staff was very polite. No
Over priced. Not clean. Poorly lite. Nothing. would not stay there again
I like that there was no carpet. Staff was very rude. When I brought to their attention that the refrigerator what did not work in the room and ask them if they could switch it out they wanted to switch me rooms. I had everything already unpacked and it was late at night.
Quiet clean cheap.
Decent distance to the stadium and surrounding areas. It was about a two mile walk. Vending Machines were out of order Air conditioning unit did not work Multiple large bugs were found in our room Front desk was rude Customer service was the worst I have ever seen
Needed a room for one night on short notice. Beds were hard but the room was clean. Mini fridge and micro were a nice touch. Didn't need much and that's what it gave. Looked old and dated, the glassed in laundry area right up front was odd. The elevator needs to be cleaned and freshened up. It had an odd smell, not overwhelming but you knew it was there.
The price go much of that poor place
I was pleasantly surprised when we got into our room and it was modern and very clean and had a lovely bathroom. I wouldn't mind staying in a place like this for an extended trip instead of just a night on the road. The location was slightly confusing, as there are several hotels all together and a few share addresses, but not a big deal.
Liked the location of it. Had different places u could eat a little shopping center near by. The fridge didn't work and maintenance guy just walked in after I told him to give me a minute plus he didn't even fix the fridge.
It was exceptionally clean, staff was professional and helpful. This was a perfect place for me to get a good night's sleep. If your looking for a luxury bed, this is not for you. This bed was comfortable and great for tired travelers.
I stayed at the Star City Inn and Suites for the Arnold Classic 2015 and it was great! Was clean, bed was comfortable, and great for a motel where I was only there to sleep at night. The only thing that bothered me was the phone call the second day to "make sure I wanted to stay another night" even though I had already paid for both nights. Other than that the motel was great for a few nights and very cheap price, along with being close to Columbus!!! I recommend it highly! The only complaint I had was that the bathroom door didn't close well however if you are the only one there it doesn't matter
Dont like Dont like too
They were undergoing some renovations for heat and cooling. And there was an OSU home game that night, so i would have started some where else. Dirty linens, dirty sheets. Crud at bottom of shower. Stained carpet. Felt like a safe area otherwise.
Nothing was good about this place, it is cheap and you definitely get what you pay for. Don't go here you will be disappointed, the reins smell like old cigarette smoke. The property is run down and needs to be tore down, rebuilt.
Didn't get shot or robbed. There is a sign at the desk (visible through the bulletproof glass you have to yell through) that says "no refunds after 15 minutes". This sums it all up.
Not much Room smelled outlets wore out so charger would not stay bathroom door would not close not a very well maintained place
The clerk working the night I checked in was really pleasant. The location right off the highway was convenient. The bed was uncomfortable, lots of weird noises that kept me up, and the coffee stuff was used/open. I chose Super 8 over some of the others eventhough it was a little more expensive thinking it would be a better experience. Should have saved my money.
Great rates I wasn't expecting anything special but the place was very accomodating for our sporting event and they did have free breakfast nothing crazy. Also Rachel's gentlemens club is in the same parking lot with two other bars that are conveniently located in walking distance. Had the wrong remote so you couldn't switch the source on the tv to be able to hook up a DVD or video game system. They have Vizio tvs with LG remotes. So if you have a vizio remote at home and want to play video games or watch movies make sure to bring a remote from home.
Staff was very friendly and we loved the free breakfast. We stayed for 4 nights and housekeeping cleaned the room daily. Our door broke and did not latch. We called front desk and they were supposed to have maintenance fix it but when we came back to the room it was still broken and no one followed up with us.
Great room, great staff, good breakfast. By far the best experience on this trip. No, it was all positive.
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Great place to stay No
The rooms and the beds are outstanding. They are so clean and I'm comfortable using the bathroom. I am now confident in using Quality Inn as our standard hotel to book when we travel. The value for what you pay is worth it.
Good location for my plans and access to freeway. Requested a nonsmoking room but bed sheets and air in the room smelled of smoke. Had to wash my bed clothes when I arrived home. Had I known about sheets earlier in the evening would have requested a room change.
I reserved a non-smoking room and was given a smoking room. The smell was disgusting and when I asked the desk clerk about it upon check out she said; 'The rooms on the end of the halls are smoking.' She never offered an apology or offered a refund.
This guest did not leave comments about this hotel.
Good food. Quiet. Great price. Rooms were big and nice. It was located in an industrial area next to train tracks. There was also a somewhat lowbrow motel right next door.
It was clean and close to everything we needed. When checking in we had to wait about 15 minutes because they were doing repair work on our room.
very good location close to interstate well lighted psrking lot felt very safe waffle house within walking distance very nice area of columbus
Location was good, and staff was helpful. We understand that this is not a newer motel, but, running the vacuum and rinsing the tub/shower, in rooms that have not been rented in awhile, would have been appreciated.
I didn't have to sleep in my car. Beds are terrible. I asked for smoking room but had no idea, it would smell like 30 ppl were in there smoking at one time. & the clerk got upset with me for booking online (price difference). Dirty and wasnt worth it.
Quiet and had plenty of ice. Maid let some random homeless cat in our room. After being gone for 10 hours, we came back and and it jumped out of the windown onto the table and scared all of us. Also found a cockroach on wall above the door on our 2nd day. Staff didn't care
Nothing Carpet was filthy. Appeared to me that bed linens was not clean. People being loud in room next to me.
the breakfast is so simple, and the sheets of bed is not clean