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Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Nice place for business trip
The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .
Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.
The old walls, the atmosphere, a very nice romantic place, I am sorry that we didn`t have time for a longer stay!! I had problems with the gate, I didn`t understand how to get inside.
A genuine castle with updated facilities Room was quite small. Restaurant food was not very good-overcooked and too salty
Walking through the castle ruins was amazing! There needs to be a fan in the rooms, I didn't get much sleep due to it being so hot and stuffy in there.
beautiful setting and fun to be in a castle staff was ok but the girl was a snot
Children can roam in a fantasy world in the play area and the ruins of the old fort. Safe and free parking. Easy access from the highway. An oasis for travellers with children.
A wonderful hotel in an old "burg". A very good restaurant. Nice location and a wonderful view from our room.
clean, good location, next to the univercity, good prices
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
breakfast the room (305)
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
It was close to the town Not enoough parking space had to park out in the street and pay
Clean, good location, very nice breakfast included in price. Very very small.
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Extremely good restaurant (especially for breakfast).
Staff were very kind and helpful.
Good hotel. Nothing special, but comfortable. Good breakfast.
I enjoyed the breakfasts, and the convenience Elevator only goes to the third floor, found used panty hose on floor upon arrivial
Cleanliness, friendliness and helpfulness of staff and ample breakfast with good restaurant for other meals. My particular room needed thicker curtains to block out the street lights.
Staff helpful and friendly. Good location Internet access not provided through hotel
I was here for my daugher's University .The hotel is centeraly located to shopping district,close to train station,on one of the main avenues.It is clean,quiet and has a wonderful & rich breakfast service.People at the front desk are very attentive and helpful.Good choice for a stay.
Very friendly helpful staff, clean spacious room, good breakfast. Unfortunately my room was located next to a very noisy elevator. Quite pricey.
The staff was very accommodating and friendly, made me feel like home. Breakfast buffet was lovely and service great. Hotel is being renovated and certainly can use updates on the second floor, paint, carpeting, etc. When I showed my husband the pictures I took of the room upon my return home to the US he thought it to be very plain. Since I extended my stay for a total of twenty days I would've like to have seen a price reduction but it wasn't offered nor available. It would have been a nice gesture, oh well.
1. Room was clean, well-designed, and comfortable. 2. Walking distance to train station & main street, as is probably every hotel in Giessen. 1. Getting access to the WiFi required a complicated registration process. 2. The evening-shift front-desk guy was repeatedly rude for no reason. 3. Poor sound isolation between rooms - you will hear the neighbors' stupid TV programs. 4. Pricey.
There was in room strong smoke smelt.
speak better english,please
Staff was very helpful to us. Meal in the hotel was very good
Pleasant small hotel in quiet area with terrace adjacent to Lahn river.
Clean and comfortable rooms, nice and quiet view on the Lahn river, very good dinner kitchen. Not in a central position but only a few bus (12) stops away from Marktplatz. Staff couldn't speak English
good parking facility. Good restaurant (prices also) and breakfast Bathroom very narrow
Helpful, friendly staff. Most of them didn't speak very good English (with one exception), but still very nice. Free Wi-Fi. Right on the river. Free breakfast, decent pancake house for dinner. The office is just closed from 1-4pm. This is ok once you've checked in, but I arrived at 3pm after 20 hours of travel, and had to wait outside for an hour. They need to have some way of dealing with this.
The room was very nice; the breakfast was excellent. I don't know her name, but the woman who was getting coffee and helping in the morning was wonderful. I also greatly appreciated that they were willing to arrange taxis and such.
beautiful setting. each room had a balcony, that was great to relax on. idyllic setting. room was comfortable and very clean. wonderful restaurant on ground floor and great breakfast. We were unable to add another person to our room, although the internet information said that we would be able to for a small fee.
The location right next to the river with a terrace for drinks was lovely. The restaurant was charming with unusual "pancake" menu. The rooms were spotless and airy. The bathrooms are very small.
was fairly basic for the price.
Very friendly lady at the desk It says there is a restaurant in the hotel but we did not have access to it. There is a very nasty smell in the room (desinfection?) No comfort in the room. The hotel needs a redecoration.
Pleasant friendly staff, nice and quiet at night. Rooms were a little tired, towels very thin, basic room only.
Nice area, good restaurent
Was not aware that no evening meal facilites available on monday evening14th jul
rich breakfast, quiet surrounding
very delicious breakfast, room and service in general very good.
Good location - shopping, railway station close by. Breakfast modest but ok. Room was clean. Bed ok. Sat tv. Restaurant in the house, they serve their own beer which is btw very good! Very noisy - major street, railway. Staff was variable - some very friendly, some not so much. Ok hotel for one night stop-over, not for longer stay.
Very authentic hotel, with plenty of life ( and original beer) . Very modern rooms, outer facade is a turn of but once you are inside you can't believe how good it is. Very central and a dream for students or people who like an active night life
Difficult to find any staff on arrival, once located all were very helpful
The staff were friendly, helpful and fluent in English. Free parking was a plus. Beer garden was very nice. Breakfast was very good. Room was nice with big windows and had a nice bathroom. No.
Great place. Super friendly staff....and great bier!
they have their own brewery which is quite good right now it is a construction zone, some of the floors do not have internet although advertised
The room had a lot of windows, which made it bright and cheerful. Seemed very spacious for a European hotel room.
Very good value for the money; free parking and free wifi; good breakfasts. Low ceilings in some rooms.
It is calm hotel even though it is located beside a high school. The breakfast time is excellent starting at 7:00 and even during weekend it was possible to have it at that time and not later. I liked this flexibility from the hotel staff. The key system has to be mentioned in the confirmation of reservation letter. It was annoying to call at 11:00 pm to know how that box, placed in front of the door, works! furthermore that box delivered a message with a phone number to call, in case of having a problem, it is wrong number not connected to Residenz hotel !!
The location was good for us. We knew the hotel and where to find it. The sheets on the bed were clean but quite old. One had a hole in it.
Room and breakfast simple but okay Parking very narrow; unfriendly entree with key-machine
The receptionist was always very nice and helpful.Good location- near bus station and supermarket and 15 minutes walk from city centre.Quiet area.Very rich breakfast. Internet is not included in the price so you have to pay extra for this service through a national provider.It took some time until even this service worked well.If you need internet for professional reasons,can be stressful this problem but I must say that the hotel staff tried to do their best to help me with that.
Wireless internet service is great. Breakfast was very good. No one working the reception after 1:00pm was not a problem for me, might be for others.
The very helpful and friendly staff. Smoke smell from other room(s) was evident in my own room next morning.
Very friendly staff. room to the street side a bit noisy, coffee could be better.
nice hotel and clean
Helpful staff I missed a trouser press!
Friendly and good service at reception; clean; good bed Wireless network detected, but to low connectivity to make use of it
Leaving ! Hotel closed when I arrived, no night Porter, had to find another place to stay that night ! Next day shown to an uncleaned room before being moved to an adequte room that served the purpose for my stay.
Room size was good
Staff very welcoming, and helpful even with a slight language barrier. Hotel very central walking distance to shopping areas and eateries, hotel resturant excellant and reasonable menu Nothing I disliked it served my purpose very well and was reasonably priced
Good location in town centre but at the same time easy access to the motorway. Good train connection to Frankfurt so ideal for bisiness trips.