Would you like to save as your currency permanently or for this visit only?
Very friendly management and staff, the room was excellent and the facilities were all good. If we were in the area again, we would deffinitely go back.
The train station is a 25 min walk from this 'resort',it is a couple km's through the town.On our second night when we wanted to use the a/c in the room, it did not work at all,there was no power to it. In the morning when I mentioned it to the owner, he told me that I did not 'need' the a/c at night. The power to the hot water for the shower was turned off during the day. We asked for an iron and ironing board but were given an iron but no board which left my wife to iron our clothes on a table in the reception area (not what you would expect at a four star resort). The resort is not in the country side as they would have you believe on the website,it is actually on the edge of a large town.
really smart place for the money - lovely surroundings and breakfast - very good value for money some staff could be more friendly but otherwise nothing bad to say
Very nice family who have the hotel, they are kind, considerate and generous. Near enough to Florence and Fiesole.
The owners were charming and exceedingly helpful in giving directions to areas we wanted to visit. After a day of touring, the pool was a delight. The pizzaria /restaurant that Roberta recommended in Rufina, served some of the best pizza we had during our trip. Their panna cotta was amazing! The morning that we finally returned to Florence, we left before breakfast was served. Roberta surprised us with shopping bags with food for our trip.
staff are very friendly.
location , nearby train station, peace and tranqulity, swimming pool, suroundings poor and (too)late breakfast
good swimming pool its literally in the village, restaurant staff
The truly Tuscan atmosphere Nothing
We enjoyed the hotel staff abd their professional and friendly attitude The name is resort, meaning it offers some other activities (tenis, horseback riding, bike rentals, etc), which it does not. There seems to be a contradiction between the word resort and what it offers, but it might be our misunderstanding as well
The lady owner -very courteous. The location - close to lovely walks and scenery, but only a mile form a railway station. The wine [their own - very good - particualry the rose] The road outside is fairly busy and there are no pavemetns as such. No problem for those with a car - and we managed pretty well too.
Very nice pool and the dog was nice! Room not cleaned in 8 nights and had to ask for clean towels and toilet rolls. No toiletries in the bathroom. Exactly the same miserly breakfast every day of one long life roll, one long life croissant. Variety came in the flavour of your yoghurt. One cup of coffee was all you were allowed too. The noise from the road is very intrusive, drowned out by your room fan at night though.... We had to leave one night sooner than planned and despite giving more than 2 days notice we were still charged, even though the hotel(?) wasn't full. The only saving grace was the pool (we were hired[!] towels) and it's closeness to Florence. I had expected hospitality from what I had read in the other reviews but came away feeling conned.
Very nice and relaxing place to stay. Alessandra is a perfect host - vinetasting, using the kitchen, gives advice on trips and restaurants in the area.....Perfect! None