Overview

Best Western Burns Hotel Kensington

18-26 Barkston Gardens, London, SW5 0EN, United Kingdom
+44 207 373 3151

$80+

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Rates

Overall guest ratings

7.8/10 Good
Based on 2,032 reviews
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Review highlights

  • 9.8
  • 9.3
  • 5.0
  • 4.8

Good to know

  • Very quiet
  • Friendly service
  • Close to public transport

Nearby

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    About

    BEST WESTERN Burns Hotel in classy Kensington features 103 elegant bedrooms which have been fabulously furnished... to the highest standard. You'll find shops aplenty and labels everywhere, thanks to Knightsbridge and other local areas, while a wide selection of restaurants will give you the perfect excuse to take a break within your break before hitting the shops again in the afternoon! Back at your 'pied a terre' in London, all rooms have en suite bathrooms, hairdryer, trouser press, tea and coffee making facilities and satellite TV. So you'll be at home while away from yours! We overlook a peaceful residential square, close to the West End and its showstopping atmosphere, while both Earls Court and Olympia Exhibition Centres add more options to every visit here in the UK's capital.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Pets not allowed
    • Babysitting or child care
    • Business center
    • Internet
    • Currency exchange on-site
    • Laundry facilities
    • Wheelchair accessible
    • Restaurant
    • Air-conditioned
    • Sauna
    • Pool
    • Smoking rooms available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 2,032 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.8 "Not very comfortable."
    • 3.4 "Internet is poor."
    • 3.1 "Horrible vibe."
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    Overall Rating

    7.8 Good
    Based on 629 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
      4.6 "54% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.4 "76% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      4.6 "54% criticized the small bathroom."
      2.7 "For 73%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
    • 3.4 "Internet is poor."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 223 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
    • 3.3 "Internet is poor."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."

    Overall Rating

    7.0 Good
    Based on 40 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 4.6 "Not very comfortable."
    • 4.4 "Rooms are not good."
      1.9 "81% thought they were poorly maintained."

    Overall Rating

    7.8 Good
    Based on 1,137 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.6 "Beds were acceptable for 56%."
      5.2 "Only 52% thought the shower was ok."
      5.0 "50% thought the bathroom was big enough."
    • 4.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
    • 3.1 "Disappointing internet connection."
    • 2.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Good to know
    "Very quiet"
    "Friendly service"
    "Close to public transport"
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