Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on traveling with us!

Best Western Burns Hotel Kensington

18-26 Barkston Gardens, London, SW5 0EN, United Kingdom
+44 207 373 3151

$52+

Overall guest ratings

7.7/10 Good
Based on 2,248 reviews

Review highlights

  • 9.8
  • 8.9
  • 4.5
  • 3.9

Good to know

  • Very quiet
  • Friendly service
  • Close to public transport

Nearby

    Show all

    About

    Set in a charming Victorian garden square, the Best Western Burns Hotel Kensington is ideally placed close to many of the renowned attractions in the city. Absorb a little culture at the nearby museums or relax in peaceful Kensington Gardens or Hyde Park, which are all within walking distance. The designer heaven of Kensington High Street and Knightsbridge are a short hop on the tube too, so you can shop 'till you drop. For those on business Olympia Exhibition Centre is also just a short walk away. Recharge your batteries in one of the many great restaurants surrounding the hotel, where cuisines from all around the world are represented. See London's best bits from a more relaxed location away from the bright lights of the capitals busy centre.

    Less More
    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Business center
    • Restaurant
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Storage available
    • Pets allowed on request. Charges may apply.
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,248 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
    • 6.0 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.5 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      0.1 "Air conditioning was criticized by 99%."
      2.6 "74% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
      4.4 "56% thought the tv was sub-standard."
    • 3.9 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
      2.0 "80% criticized the plain hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."

    Overall Rating

    7.8 Good
    Based on 764 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      1.5 "85% found problems with the furniture."
      2.4 "76% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
    • 4.1 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
      2.4 "76% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 269 reviews
    • 10.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 4.1 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.9 "51% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      0.1 "Air conditioning was criticized by 99%."
    • 2.6 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."

    Overall Rating

    7.3 Good
    Based on 22 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 4.3 "Rooms are not good."

    Overall Rating

    7.8 Good
    Based on 1,191 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.9 "71% criticized the small bathroom."
      0.1 "Air conditioning was criticized by 99%."
    • 4.6 "Rooms are not good."
      2.5 "75% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.9 "71% criticized the small bathroom."
      0.1 "Air conditioning was criticized by 99%."
      0.0 "100% were disappointed with the minibar."
    • 3.5 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Very quiet"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close