Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

$88+

Overall guest ratings

7.3/10 Good
Based on 1,104 reviews

Review highlights

  • 9.6
  • 8.1
  • 4.9
  • 4.6

Good to know

  • Clean rooms
  • Great shower

Nearby

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    About

    The Best Western Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay. During March & April 2017 hotel undergoing refurbishment of reception, lobby and restaurant areas. During this period breakfast service will be limited on a ‘grab and go’ style. Please call for more details.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Room service
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Pets not allowed
    • Fireplace
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    Reviews

    Guest reviews of Best Western Seraphine Kensington Olympia Hotel

    Overall Rating

    7.3 Good
    Based on 1,104 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Good value."
      8.8 "88% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 5.3 "Food is average."
      6.3 "Desserts were ok, said 63%."
      5.6 "Only 56% were satisfied with the menu."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.4 "66% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      2.6 "74% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
    • 4.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.4 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.4 "66% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 1.5 "Bar is disappointing."
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    Overall Rating

    7.5 Good
    Based on 629 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Good value."
      9.0 "90% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.3 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.8 "Only 58% thought the furniture was functional."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.2 "68% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Overall Rating

    7.5 Good
    Based on 154 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
    View all review categories

    Overall Rating

    6.5 Good
    Based on 33 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall Rating

    7.2 Good
    Based on 287 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.2 "Good value."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      3.4 "66% criticized the small bathroom."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
    • 3.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.4 "66% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    data provided by TrustYou

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