Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

$101+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,051 reviews
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Review highlights

  • 9.7
  • 9.2
  • 8.7
  • 4.4

Good to know

  • Clean rooms
  • Great shower
  • Friendly service

Nearby

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    About

    The BEST WESTERN Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Wheelchair accessible
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • Restaurant
    • Cable or satellite TV
    • Pets not allowed
    • Babysitting or child care
    • Internet
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Smoking rooms available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,051 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.7 "Great service."
    • 7.2 "Good breakfast."
    • 6.2 "Internet is average."
    • 4.4 "Bad amenities."
    • 3.7 "Not very comfortable."
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    Overall Rating

    7.9 Good
    Based on 620 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.5 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.1 "81% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.8 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
      5.1 "For 51%, maintenance was acceptable."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.5 "75% criticized the small bathroom."
      5.0 "Only 50% thought the air conditioning was adequate."
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    Overall Rating

    7.7 Good
    Based on 105 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent value."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.5 "Bad amenities."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
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    Overall Rating

    7.1 Good
    Based on 115 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent value."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 210 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent value."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      7.7 "77% thought it was clean."
    • 7.5 "Good breakfast."
    • 6.0 "Internet is average."
    • 5.4 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.4 "76% criticized the small bathroom."
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    Good to know
    "Clean rooms"
    "Great shower"
    "Friendly service"
    data provided by TrustYou

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