Overview

Best Western The Cromwell

110-112 Cromwell Road, London, SW7 4ES, United Kingdom
+44 207 244 1720

$117+

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Rates

Overall guest ratings

7.2/10 Good
Based on 1,369 reviews
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Review highlights

  • 9.7
  • 8.0
  • 4.7
  • 4.4

Good to know

  • Close to public transport

Nearby

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    About

    During your stay at BEST WESTERN The Cromwell (a contemporary cracker of a hotel that lies close to South Kensington), you will have ample opportunity to de-stress in a quiet setting without being completely isolated from the sights and sounds of London itself. Complimentary Wi-Fi is available for added convenience whether you are here on business or pleasure, while time away from the hotel can be well-spent in some of the capital's best shops (Harrods and Harvey Nichols) and museums (the Science Museum, Natural History Museum and the Victoria & Albert Museum). Occupying one of the area's distinctive and rather grand white Victorian buildings, the decoration throughout the hotel is a combination of light and restful colors, creating the perfect place to relax after a day's sightseeing or frantic bargain hunting! The staff here provides the very best service from the moment you set foot in our chic reception area, so live it up in London and enjoy a hotel with personality while you're at it!

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Free Internet
    • Pets not allowed
    • Babysitting or child care
    • Laundry facilities
    • Wheelchair accessible
    • Spa
    • Restaurant
    • Smoking rooms available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,369 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
    • 5.5 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
    • 4.4 "Bad amenities."
    • 4.1 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
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    Overall Rating

    7.3 Good
    Based on 876 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 5.5 "Vibe was decent."
    • 5.1 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.2 "88% thought the tv was sub-standard."
      2.8 "72% were unhappy with the view."
      2.0 "Air conditioning was criticized by 80%."
      0.9 "91% found problems with the furniture."
    • 2.4 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
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    Overall Rating

    7.2 Good
    Based on 219 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 4.0 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 68 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.3 "Vibe was decent."
    • 4.8 "Internet is poor."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.1 "89% thought they were poorly maintained."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    View all review categories

    Overall Rating

    6.8 Good
    Based on 205 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 4.2 "Internet is poor."
    • 3.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.5 "55% thought it was too noisy."
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    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
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