Overview

Best Western The Cromwell

110-112 Cromwell Road, London, SW7 4ES, United Kingdom
+44 207 244 1720

$119+

Check in
Check out
Rates

Overall guest ratings

7.2/10 Good
Based on 1,488 reviews
See all reviews

Review highlights

  • 9.8
  • 7.9
  • 6.2
  • 4.7

Good to know

  • Clean rooms
  • Friendly service
  • Close to public transport

Nearby

    Show all

    About

    During your stay at BEST WESTERN The Cromwell (a contemporary cracker of a hotel that lies close to South Kensington), you will have ample opportunity to de-stress in a quiet setting without being completely isolated from the sights and sounds of London itself. Complimentary Wi-Fi is available for added convenience whether you are here on business or pleasure, while time away from the hotel can be well-spent in some of the capital's best shops (Harrods and Harvey Nichols) and museums (the Science Museum, Natural History Museum and the Victoria & Albert Museum). Occupying one of the area's distinctive and rather grand white Victorian buildings, the decoration throughout the hotel is a combination of light and restful colors, creating the perfect place to relax after a day's sightseeing or frantic bargain hunting! The staff here provides the very best service from the moment you set foot in our chic reception area, so live it up in London and enjoy a hotel with personality while you're at it!

    Less More bestwestern.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Free Internet
    • Pets not allowed
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,488 reviews
    • 9.8 "Terrific location."
    • 7.9 "Good service."
    • 6.2 "Vibe was decent."
    • 5.9 "Internet is average."
    • 5.2 "Food is average."
    • 4.7 "Breakfast is below average."
    • 4.0 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 952 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 5.9 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was modern."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 5.5 "Internet is average."
    • 4.8 "Disappointing food."
    • 4.5 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.6 "54% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      5.0 "50% thought the bathroom was big enough."
      3.0 "70% found problems with the furniture."
      2.1 "79% were unhappy with the view."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      5.0 "50% thought the bathroom was big enough."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 282 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.2 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.3 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      2.6 "Air conditioning was criticized by 74%."
    • 3.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 59 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.9 "Internet is average."
    • 3.6 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.9 "81% thought they were poorly maintained."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."

    Overall Rating

    6.9 Good
    Based on 193 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 5.5 "Internet is average."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 4.7 "Breakfast is below average."
    • 4.7 "Disappointing food."
    • 3.1 "Awful rooms."
      1.3 "87% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
    • 2.7 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.6 "54% thought it was too noisy."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close