Overview

Best Western The Cromwell

110-112 Cromwell Road, London, SW7 4ES, United Kingdom
+44 207 244 1720

$143+

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Rates

Overall guest ratings

7.2/10 Good
Based on 1,555 reviews
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Review highlights

  • 9.7
  • 7.9
  • 6.2
  • 3.8

Good to know

  • Close to public transport

Nearby

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    About

    During your stay at BEST WESTERN The Cromwell (a contemporary cracker of a hotel that lies close to South Kensington), you will have ample opportunity to de-stress in a quiet setting without being completely isolated from the sights and sounds of London itself. Complimentary Wi-Fi is available for added convenience whether you are here on business or pleasure, while time away from the hotel can be well-spent in some of the capital's best shops (Harrods and Harvey Nichols) and museums (the Science Museum, Natural History Museum and the Victoria & Albert Museum). Occupying one of the area's distinctive and rather grand white Victorian buildings, the decoration throughout the hotel is a combination of light and restful colors, creating the perfect place to relax after a day's sightseeing or frantic bargain hunting! The staff here provides the very best service from the moment you set foot in our chic reception area, so live it up in London and enjoy a hotel with personality while you're at it!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,555 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good service."
    • 6.2 "Internet is average."
    • 5.4 "Vibe was decent."
    • 5.1 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
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    Overall Rating

    7.3 Good
    Based on 964 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
    • 5.9 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 5.3 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
      6.1 "61% thought the atmosphere was somewhat friendly."
    • 5.2 "Food is average."
    • 4.7 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 3.2 "Awful rooms."
      0.9 "91% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      3.5 "65% had problems with the shower."
      3.8 "62% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
      4.9 "51% said the bathroom was dirty."
      3.1 "69% found problems with the furniture."
      2.1 "79% were unhappy with the view."
    • 2.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      3.8 "62% criticized the small bathroom."
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    Overall Rating

    7.5 Good
    Based on 295 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
    • 3.2 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
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    Overall Rating

    6.6 Good
    Based on 46 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.2 "Internet is average."
    • 3.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.9 "81% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      1.9 "81% said rooms were small."

    Overall Rating

    7.1 Good
    Based on 248 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.1 "Internet is average."
    • 5.2 "Food is average."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 4.8 "Breakfast is below average."
    • 4.5 "Vibe wasn't good."
      4.3 "57% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.3 "57% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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