Overview

Britannia International Hotel

Marsh Wall, London, E14 9SJ, United Kingdom
+44 871 222 0042

$69+

Overall guest ratings

6.9/10 Good
Based on 10,441 reviews

Review highlights

  • 8.7
  • 6.3
  • 4.8
  • 4.6

Nearby

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    About

    Located on the waterfront in London's Docklands business district, the hotel overlooks the iconic Canary Wharf tower and Millennium Dome; it has easy access to both the O2 and ExCel Center.

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    Expedia

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews of Britannia International Hotel

    Overall Rating

    6.9 Good
    Based on 10,441 reviews
    • 8.7 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "City centre within easy reach, said 73%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "53% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.9 "59% found the room service acceptable."
      5.3 "Only 53% found the restaurant service to be good."
      5.4 "Housekeeping was ok, according to 54%."
      6.7 "Bar service was average, according to 67%."
    • 6.0 "Average value."
      5.2 "52% thought it was adequately priced."
      6.7 "The price was ok for 67%."
    • 4.8 "Disappointing food."
      4.4 "56% said, the pizza was not tasty."
      1.9 "For 81%, the dining experience was not enjoyable."
      3.0 "70% did not enjoy the desserts."
      0.5 "Unclean dining area, according to 95%."
      3.4 "66% found the side dishes unedible."
      0.5 "95% said the pork dishes didn't taste good."
      3.3 "67% did not like the vegetable dishes."
      3.2 "68% thought beef and steak dishes were not good."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
      0.5 "Unclean dining area, according to 95%."
      0.0 "100% said that wellness & sports facilities were unclean."
      0.0 "Dirty pool, said 100%."
    • 4.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      4.8 "52% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% found problems with the furniture."
      3.1 "69% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
      4.8 "52% criticized the small bathroom."
      1.6 "84% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 5,116 reviews
    • 8.7 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "City centre within easy reach, said 73%."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      5.5 "Only 55% found the restaurant service to be good."
      6.3 "63% found the room service acceptable."
      6.7 "Bar service was average, according to 67%."
    • 5.8 "Average value."
      6.5 "The price was ok for 65%."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      1.3 "87% found problems with the furniture."
      3.2 "68% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
    • 4.8 "Disappointing food."
      1.5 "For 85%, the dining experience was not enjoyable."
      3.0 "70% did not enjoy the desserts."
      4.7 "53% said, the pizza was not tasty."
      0.4 "Unclean dining area, according to 96%."
      3.1 "69% found the side dishes unedible."
      0.4 "96% said the pork dishes didn't taste good."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.5 "75% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
      4.8 "52% didn't like the smoking area."
    • 4.2 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
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    Overall Rating

    7.1 Good
    Based on 939 reviews
    • 8.7 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 6.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 6.0 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      5.6 "Housekeeping was ok, according to 56%."
    • 5.1 "Food is average."
    • 4.8 "Not very clean."
      3.3 "67% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 4.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
      2.1 "79% thought it was too noisy."
    • 4.4 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.2 "88% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
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    Overall Rating

    5.2 Okay
    Based on 626 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 5.8 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 5.7 "Average value."
    • 5.0 "Food is average."
    • 4.5 "Not very clean."
      3.8 "62% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.1 "79% didn't like the architecture."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 3.9 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.9 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
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    Overall Rating

    6.7 Good
    Based on 3,758 reviews
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.2 "City centre within easy reach, said 72%."
    • 6.3 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.8 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.5 "55% found the room service acceptable."
      5.4 "Housekeeping was ok, according to 54%."
    • 4.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.2 "Disappointing food."
      4.1 "59% said, the pizza was not tasty."
      1.5 "For 85%, the dining experience was not enjoyable."
      3.1 "69% did not enjoy the desserts."
      0.4 "96% said the pork dishes didn't taste good."
      3.5 "65% found the side dishes unedible."
      0.4 "Unclean dining area, according to 96%."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% found problems with the furniture."
      3.1 "69% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
      1.5 "85% thought the tv was sub-standard."
      4.8 "52% criticized the small bathroom."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
      0.4 "Unclean dining area, according to 96%."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.1 "79% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
      4.0 "60% didn't like the smoking area."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent Reviews

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    outside of the city center
    public transport is very close
    access to the waterfront
    incompetent and rude
    impolite staff
    room temperature
    building work
    run-down and dirty
    valet service available
    torn wall paper
    hotel bit loud
    modern renovation
    public transport
    hear voices
    infested with fleas
    noise was unbearable
    old worn
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