The DoubleTree by Hilton Hotel London - Westminster is as close to a cultural epicenter as it's possible to get The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions, South Bank, the London Eye and the city's "square mile" are also within easy reach Our own attractions are impressive, too: there's outstanding dining at our award-winning City Café and the relaxed and stylish atmosphere of Millbank Lounge, the perfect place to enjoy a leisurely cocktail or glass of wine Airy, modern rooms offer all the comforts you'd expect - and some you might not, like an Apple iMac TV/PC and complimentary high-speed internet in every room and throughout the hotel. So whether you're on business or enjoying a relaxing break, DoubleTree by Hilton Hotel London - Westminster has what it takes to make your stay a memorable one
The hotel is in a great spot where you can walk to see Big Ben in 10-15 minutes or over to Buckingham Palace in 20 minutes.The hotel was generally very clean.WiFi access was also a great help.The staff was friendly and helpful.
The rooms are reminiscent of small dorm rooms complete with a MAC as the TV/entertainment system. The bathrooms are extremely small and you have a sink where you almost stand in the shower to brush your teeth. Room service food is very average quality much like in college. I felt like I was back in some weird college type throwback staying at this hotel.
We arrived from a 10-hour international flight, and needed to cope with jetlag. V. comfortable suite, particularly liked the floor-to-ceiling windows. Enjoyed dinner at the City Cafe - good choices, including comfort food (soup, etc) after long flight. Bed and bed linens superb, bathroom was spacious and well-fitted for two people to share. Plenty of newspapers in lobby. Two iMacs in the suite for both TV and free internet connection - brilliant and much appreciated. Nice touches of complimentary fruit bowl/wine/water/chocolates in the room, much appreciated again. Taxis seemed permanently available in front of the hotel.
There was no door between the bedroom and the sitting room of the suite - so getting up at 3.00am to read would have disturbed the sleeping partner. Also, there were v. bright LEDs on the light controls which disturbed my sleep. No clock/clock radio etc in the room to advise the time - you would always need a wake-up call. It's a 25-minute walk to Victoria station, not possible with cases; taxi costs ran between £6-8 each journey - not bad, and took 6-7 minutes.
Location excellent, customer services excellent.
Room service menu out of date - our choice from the menu was no longer available
I thought that it was a very welcoming, clean and cool hotel with excellent staff. Food was great.
The drinks were expensive and the lifts very slow.
The hotel was central for all our needs. It was very quiet without the usual hustle of London City Hotels. The staff were extremely helpful and efficient. The food we experienced in the lounge and at breakfast was fresh tasty and well presented. We were sorry to not have stayed longer than one night.
It was unfortunate that we had been charged twice on our pre-booking which took a couple of phone calls to the hotel to secure our reimbursement.
Great service, location and class.
Very central and convenient. Light airy, great cocktail lounge and late supper we had there was good too.
Mix up over our booking which took a while to sort out completely - 24 hrs!
great convenience -- location, restuarant, appliances in room
the pillows and the sheets were subpar
The ambiance of the hotel was excellent
Would have liked a better selection of food available.
the convience of the location