Overview

Hilton London Metropole Hotel

225 Edgware Road, London, W2 1JU, United Kingdom
+44 207 402 4141

$174+

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Rates

Overall guest ratings

7.4/10 Good
Based on 9,552 reviews
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Review highlights

  • 9.3
  • 7.9
  • 4.5
  • 4.3

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    About

    Discover a revolutionized arrival experience at Hilton London Metropole Hotel, a contemporary central London hotel, located just a 10-minute walk from the West End and Oxford Street. Enjoy a 10-minute tube ride to London Westfield Shopping Centre from this hotel. An expansive renovation of Hilton London Metropole hotel, completed in October 2013, increased the lobby size and modernized the hotel's entrance and reception area. Featuring contemporary design elements and impressive menu options for the culinary or cocktail connoisseur, this London hotel also introduces two new chic and sophisticated food and beverage outlets, EDG Bar & Lounge and Whisky Lounge. Relax in stylish and spacious guest rooms, some with skyline views and all with WiFi (charges apply) at this impressive hotel in London. Suites and executive rooms offer complimentary access to the Executive Lounge, serving continental breakfast and refreshments. Superior Family Rooms feature two double beds. Ask about the hotel's accessible rooms and day-use room. Hilton London Metropole provides over 4,100m2 of event space and 42 function rooms for meetings and events as well as a modern business center. Venture to the 23rd floor to discover floor to ceiling views of London from the hotel’s Asian Fusion Restaurant, Minako at the Met, or relax and watch a game in the Metropole’s Sports Bar. Fiamma offers Mediterranean menu selections for dinner and a breakfast buffet to start your day. This hotel also boasts the LivingWell Health Club, complete with a gym, 12.5 meter heated indoor pool, steam room and sauna.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Cable or satellite TV
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 9,552 reviews
    • 9.3 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
    • 5.7 "Pool is mediocre."
    • 5.1 "Average cleanliness."
    • 4.5 "Vibe wasn't good."
    • 4.3 "Value below average."
    • 4.3 "Rooms are not good."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    7.2 Good
    Based on 3,152 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      9.5 "95% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 4.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.2 "Value below average."
      3.7 "63% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      2.1 "79% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.8 "82% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      1.1 "89% were disappointed with the minibar."
      2.1 "79% criticized the small bathroom."
      2.7 "73% had problems with the shower."
      2.2 "78% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 4,584 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      8.9 "Easily accessible by car, said 89%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      7.3 "73% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.3 "Pool is mediocre."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Value below average."
      3.8 "62% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
      1.5 "85% said beverages were too expensive."
    • 4.4 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall Rating

    5.9 Okay
    Based on 382 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.1 "Average cleanliness."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.1 "Value below average."
    • 4.0 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.1 "Awful rooms."
      4.6 "54% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.6 "84% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.1 "89% were disappointed with the minibar."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 1,432 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "City centre within easy reach, said 92%."
    • 7.0 "Good breakfast."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.1 "51% found the room service acceptable."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.2 "Terrible value."
      3.1 "69% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 2.7 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      3.8 "62% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      1.6 "84% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      1.6 "84% thought the tv was sub-standard."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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