Overview

Lancaster London

Lancaster Terrace, London, W2 2TY, United Kingdom
+44 207 551 6000

$176+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 3,997 reviews
See all reviews

Review highlights

  • 9.6
  • 9.1
  • 5.8
  • 5.1

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    With a stay at Lancaster London, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Selfridges and Imperial College London.

    Rooms

    Make yourself at home in one of the air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Babysitting or child care
    • Laundry facilities
    • Spa
    • Beauty salon
    • Kitchen/Kitchenette
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 3,997 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.8 "Tasty food."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good amenities."
    • 5.8 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.8 "Bar is not good."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    8.3 Excellent
    Based on 2,438 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "83% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.1 "81% were happy with the room service."
      7.9 "Housekeeping was great, according to 79%."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.4 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.5 "Bar is not good."
      0.0 "100% said beverages were too expensive."
    • 3.0 "Disappointing internet connection."
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    Overall Rating

    8.2 Excellent
    Based on 719 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.3 "Average value."
    • 5.1 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 319 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.7 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."

    Overall Rating

    7.8 Good
    Based on 519 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 4.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.5 "85% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      2.1 "79% found problems with the furniture."
    • 4.2 "Bar is not good."
    • 2.3 "Disappointing internet connection."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Guests say the hotel is perfect for a romantic getaway.
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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