Overview

Lancaster London

Lancaster Terrace, London, W2 2TY, United Kingdom
+44 207 551 6000

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+44 207 551 6000
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Rates

Overall guest ratings

8.2/10 Excellent
Based on 4,061 reviews
See all reviews

Review highlights

  • 9.6
  • 9.2
  • 8.3
  • 5.8

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    With a stay at Lancaster London, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Selfridges and Imperial College London.

    Rooms

    Make yourself at home in one of the 416 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Cable or satellite TV
    • Pets not allowed
    • Designated smoking area
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 4,061 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.3 "Food is delicious."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
    • 3.3 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 2,558 reviews
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "88% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
      7.7 "Housekeeping was great, according to 77%."
    • 7.2 "Good breakfast."
    • 5.5 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.3 "Bar is ok."
    • 5.0 "Vibe was decent."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 730 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.7 "Average value."
    • 4.8 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 284 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 5.9 "Rooms are ok."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."

    Overall Rating

    7.9 Good
    Based on 487 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.6 "Food is delicious."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Bar is ok."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.2 "88% thought the tv was sub-standard."
      2.3 "77% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
      4.2 "58% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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