Contemporary 4 star boutique style hotel with complimentary WiFi, air conditioning & rainfall showers. Within walking distance of many of London's top attractions British Museum, Covent Garden, Oxford Street & Theatres. In close proximity to Russell Square tube station. Euston mainline station and Kings Cross St Pancras for Eurostar are nearby. Enjoy a bite to eat or a relaxing drink in our recently refurbished restaurant and bar, followed by a stroll in London's fashionable Bloomsbury.
Nice amenities. Great location.
Air conditioning never cooled room completely during a warm spell.
The staff at all levels were friendly, helpful and courteous. Excellent
Dark and small rooms. I would not have stayed had I realised the huge amount of refurbishment going on.
The location was excellent. I work in holborn and was easily able to walk in. Covent garden very close.
The attitude of the staff when the boiler failed. Discourteous and off hand. Almost made me feel that it was my fault. No offer of complimentary breakfast, reduced rate. Not even an apology
Hotel convenient for tube and acces to London
The hotel was being revamped - lift inadequate. Heating did not work. Staff coped as best they could
design of room was good (tastefully decorated). Bed/linen very adequate
Boiler broke down on 26.11.10 and no hot water for shower or even a wash...only gave 10% discount for inconvenience . Also.. lift not working (had to use staff lift the corridors/reception was a building site...there were no stairs to 1st floor and could not establish where the fire excape was (and staff could not provide that information) Breakfasts were not included in tariff
The rooms were very nice and well equipped. Based only on this, I would stay here again.
The renovations were very intrusive. No elevator access, except through a service elevator, which was always jammed at peak times. No stairs access below the 1st floor, which besides being inconvenient, made me wonder about safety in a fire. No hot water on the second day was literally "icing" on the cake. I have to remember that eventually the renovations will be complete, so I actually might give this place another shot.
Good location. Excellent air conditioning.
The room had a strong smell of disinfectant / air freshener. The shower did not work.
Location was very good
A little expensive for what it was...
Friendly staff with a clean and comfortable room.
V friendly staff
Too hot !
I loved the central location,Excellent for a short stay