the hotet is not good for disabled people as it has no lift we were on the 5th floor and the stairs are steep
Location & comfort
Staff were helpful, room was nice and excellent location.
Location can not be matched. Staff attentive and professional. Well-maintained apartments.
It was really conveniently located for shopping and had everything we needed on hand. Lovely complementary Artisan du Chcolat chocolates and some nice fresh plums were waiting for us!
The bed was perhaps too small - a 4 foot 6 double
Location excellent - close to Oxford street and Piccadilly area. Room (apartment) was spacious for the faimly of three people. Staff was polite.
location was excellent.
staff were friendly but clueless when water came in from the apartment above. Later we were told it was just somebody having a messy shower. No sense of urgency when we had pooled water in the kitchen Why would a messy shower go through to the next floor?there was no lift and we were on the 4th floor - very tedious - more particularly your web-site made no mention of the lack of a lift. The bed promised was a 5 ft wide king. The bed in fact was a 4'6" tiddler - very uncomfortable.Would not return to no 5 and am very disappointed with your web-site and the inaccuracies.We rely on accuracy and you let us down
Location is best thing
I don't think it's 5 star. View was vile of a set of industrial stairs
Verry good located, lots of shops, cafe in just 20 m.
Staffs are very very nice..Very good services..!!!
The room is a bit small..but still very comfortable..