Overview

Pacific Hotel

108 Sussex Gardens, London, W2 1UA, United Kingdom
+44 207 723 5312

$68+

Overall guest ratings

5.9/10 Okay
Based on 1,149 reviews

Review highlights

  • 9.3
  • 6.9
  • 4.3
  • 3.4

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of London Business School, Marble Arch, and Hyde Park. Kensington Gardens and Madame Tussaud's Wax Museum are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    5.9 Okay
    Based on 1,149 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 6.9 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 6.2 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.2 "58% said the bathroom was dirty."
      4.6 "Unclean dining area, according to 54%."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.7 "83% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      1.7 "83% had problems with the shower."
      2.0 "80% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
      3.9 "61% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      2.4 "76% complained about the elevator."
      1.1 "For 89%, the lobby entrance was sub-standard."
      2.1 "79% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.1 "For 89%, the lobby entrance was sub-standard."
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    Overall Rating

    5.7 Okay
    Based on 425 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.6 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.6 "84% said rooms were small."
      4.1 "59% said rooms were dirty."
      2.8 "72% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      0.9 "91% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.0 "80% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall Rating

    5.9 Okay
    Based on 436 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.3 "57% said the bathroom was dirty."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.9 "71% complained about the bathroom."
      1.6 "84% said rooms were small."
      4.1 "59% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      4.3 "57% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      2.1 "79% found problems with the furniture."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      1.7 "83% thought it was too noisy."
      3.0 "70% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Overall Rating

    5.2 Okay
    Based on 22 reviews
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.1 "Awful rooms."
      3.8 "62% said rooms were dirty."

    Overall Rating

    5.7 Okay
    Based on 264 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      2.5 "75% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      3.8 "62% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.2 "88% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.4 "76% complained about the elevator."
    • 2.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    View all review categories
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