Overview

Royal Norfolk Hotel

25 London Street, London, United Kingdom
+44 207 723 3386

$66+

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Overall guest ratings

6.5/10 Good
Based on 4,135 reviews
See all reviews

Review highlights

  • 9.6
  • 9.5
  • 2.9
  • 2.7

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Restaurant
    • Bar/Lounge
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 4,135 reviews
    • 9.6 "Terrific location."
    • 9.5 "Incredible bar."
    • 7.8 "Good breakfast."
    • 7.2 "Good service."
    • 2.9 "Disappointing internet connection."
    • 2.7 "Awful rooms."
    • 2.5 "Quite uncomfortable."
    • 1.1 "Terrible amenities."
    • 1.1 "Horrible vibe."
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    Overall Rating

    6.5 Good
    Based on 1,984 reviews
    • 9.6 "Incredible bar."
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.6 "76% found the restaurant service to be one of the best."
    • 3.5 "Internet is poor."
    • 2.6 "Awful rooms."
      1.0 "90% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.1 "79% had problems with the shower."
      0.6 "94% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      4.6 "54% were unhappy with the view."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.7 "93% criticized the small bathroom."
      2.3 "77% thought it was too noisy."
    • 1.5 "Horrible vibe."
      0.3 "For 97%, the lobby entrance was sub-standard."
      2.0 "80% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
    • 0.6 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
      0.3 "For 97%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      0.7 "93% didn't like the architecture."
      0.0 "100% were unhappy with the handicap accessible facilities."
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    Overall Rating

    6.4 Good
    Based on 827 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      6.9 "Only 69% found the restaurant service to be good."
    • 2.6 "Disappointing internet connection."
    • 2.4 "Awful rooms."
      1.1 "89% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
      0.3 "97% found problems with the furniture."
      1.3 "87% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.5 "85% thought the tv was sub-standard."
    • 2.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.9 "71% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.3 "For 97%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
    • 0.9 "Horrible vibe."
      0.3 "For 97%, the lobby entrance was sub-standard."
      1.3 "87% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 1,323 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% found the restaurant service to be one of the best."
    • 2.9 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.0 "90% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      1.0 "90% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
      0.3 "97% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
    • 2.8 "Disappointing internet connection."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.4 "For 96%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
    • 1.2 "Horrible vibe."
      0.4 "For 96%, the lobby entrance was sub-standard."
      1.9 "81% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
    View all review categories
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