Overview

Shaftesbury Premier London Paddington

55 Westbourne Terrace, London, W2 3DN, United Kingdom
+44 207 723 3434

$114+

Overall guest ratings

7.2/10 Good
Based on 4,078 reviews

Review highlights

  • 9.6
  • 8.3
  • 3.9
  • 3.9

Good to know

  • Train station is close

Nearby

    Show all

    About

    This seven-storey comfortable hotel is situated in West central London, 200 metres from Paddington station and one kilometre from Hyde Park.

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 4,078 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Great parking, according to 84%."
      9.5 "95% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.2 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.7 "Good breakfast."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.5 "55% didn't like the architecture."
      1.2 "88% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
      3.9 "61% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      3.4 "66% had problems with the shower."
      3.2 "68% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
      3.2 "Air conditioning was criticized by 68%."
      1.6 "84% thought the tv was sub-standard."
      4.8 "52% were unhappy with the view."
      3.8 "62% were disappointed with the minibar."
    • 3.3 "Bar is not good."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 1,549 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      8.4 "Great parking, according to 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      9.6 "City centre within easy reach, said 96%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.4 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      3.5 "65% had problems with the shower."
      3.4 "66% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      5.0 "50% said the view was so-so."
      3.9 "61% were disappointed with the minibar."
      4.9 "51% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
      5.0 "Only 50% said the rooms were modern."
    • 3.3 "Bar is not good."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 734 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      2.9 "71% found problems with the furniture."
      3.4 "66% had problems with the shower."
      3.6 "Air conditioning was criticized by 64%."
      4.5 "55% were unhappy with the view."
      4.6 "54% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.2 "58% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 81 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.9 "Average value."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall Rating

    7.3 Good
    Based on 1,712 reviews
    • 9.6 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.2 "Easily accessible by car, said 82%."
      9.3 "93% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 7.7 "Good breakfast."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.5 "55% didn't like the architecture."
      1.7 "83% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      3.9 "61% thought the facilities needed updating."
    • 3.6 "Rooms are not good."
      0.7 "93% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      3.4 "66% had problems with the shower."
      3.1 "69% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      3.1 "Air conditioning was criticized by 69%."
      3.8 "62% were disappointed with the minibar."
    • 3.5 "Bar is not good."
    • 2.2 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    small for a double
    room too small
    open the luggage
    paddington station
    access to heathrow
    main lights
    walking distance from paddington
    bed was too narrow
    sink basin
    dark and drab
    room in the basement
    More
    More
    Photos
    Map

    Map