The fact that the room was cleaned onle once a week.
How nice all the stuff was
Perfect for our needs, extremely well equipped, lovely and clean with super helpful staff, we plan to come back, next time with the family
The location is great, the hotel is clean, quiet, rooms large by London standards, in-room laundry and kitchen facilities are nice especially if you are staying for several days. Modern bathroom, very comfortable stay.
Nothing, it was quite nice.
the staff was remarkably friendly and helpful. The location near two tube stations was very useful.