Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

$253+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,718 reviews
See all reviews

Review highlights

  • 9.8
  • 8.5
  • 7.8
  • 4.7

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at The Marble Arch by Montcalm, you'll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 42 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of The Marble Arch by Montcalm. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Meeting/Banquet facilities
    • Fitness center
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,718 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
    • 7.8 "Internet works."
    • 5.1 "Average cleanliness."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
    • 3.8 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
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    Overall Rating

    8.3 Excellent
    Based on 755 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Very good internet connection."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 4.7 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.5 "65% found problems with the furniture."
      2.3 "77% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
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    Overall Rating

    8.2 Excellent
    Based on 343 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 5.2 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      4.8 "52% said rooms were dirty."
      4.6 "54% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.7 "63% thought it was too noisy."
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    Overall Rating

    7.5 Good
    Based on 17 reviews
    • 9.7 "Terrific location."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 2.5 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall Rating

    7.8 Good
    Based on 601 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 3.1 "Awful rooms."
      1.1 "89% said rooms were small."
      4.8 "52% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.2 "88% were unhappy with the view."
    • 1.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.8 "72% thought it was too noisy."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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