Overview

The Principal London

1-8 Russell Square, London, WC1B 5BE, United Kingdom
+44 844 915 0027

$319+

Overall guest ratings

8.0/10 Good
Based on 5,822 reviews

Review highlights

  • 9.7
  • 8.9
  • 5.5
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    This imposing Victorian London hotel overlooks the park of Russell Square in the center of Bloomsbury; it is three blocks from the British Museum, and a half-mile from Covent Garden, West End theaters and shopping.

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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 5,822 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.4 "74% thought the architecture was beautiful."
      7.3 "73% enjoyed the lobby entrance."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Average value."
      2.5 "75% said the breakfast was too expensive."
      1.3 "87% said beverages were too expensive."
    • 4.5 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      2.4 "76% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      3.2 "68% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      3.8 "62% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.1 "69% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall Rating

    8.0 Good
    Based on 3,027 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Value below average."
      2.5 "75% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      3.0 "70% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      2.3 "77% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      4.4 "56% were disappointed with the minibar."
      1.8 "82% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      3.0 "70% criticized the small bathroom."
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    Overall Rating

    8.0 Good
    Based on 1,047 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Value below average."
      2.7 "73% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      2.2 "For 78%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
      2.4 "76% found problems with the furniture."
      3.3 "67% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
      3.8 "62% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
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    Overall Rating

    7.4 Good
    Based on 174 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.3 "Vibe was decent."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Average value."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
      2.2 "For 78%, the rooms looked old."
    • 4.1 "Not very comfortable."
      4.1 "59% said rooms were small."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 1,571 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      7.0 "70% enjoyed the lobby entrance."
    • 5.7 "Internet is average."
    • 5.1 "Average value."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      2.7 "73% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      3.5 "65% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
      3.4 "66% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      3.5 "65% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.0 "70% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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