Overview

The Westbury, A Luxury Collection Hotel, Mayfair-London

37 Conduit Street Mayfair, London, W1S 2YF, United Kingdom
+44 207 629 7755

$224+

Overall guest ratings

8.2/10 Excellent
Based on 1,050 reviews

Review highlights

  • 9.8
  • 9.1
  • 4.5
  • 4.5

Good to know

  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    Just off Bond Street, The Westbury is located in the heart of Mayfair, one of the world’s most prestigious fashion destinations. Nearby are luxury designer stores as well as the renowned tailors of Savile Row. Within walking distance are Piccadilly Circus, Leicester Square, and the West End theatre district. Heathrow Airport (LHR) and Gatwick Airport (LGW) are 30 and 46 kilometres away, respectively. Discover a definitive hospitality experience with impeccable service and the latest in modern conveniences and amenities. The concierge and the business centre are available 24 hours a day, and the fitness studio comprises state-of-the-art equipment. The recipient of a Michelin star, Alyn Williams at The Westbury features two private dining rooms. The sublime Tsukiji Sushi Restaurant serves innovative Japanese cuisine created from the world’s freshest ingredients. Swarovski crystal and Fendi accents populate the renowned Polo Bar. Exquisite function venues include the Pine Room, named for the walls that bestow its warm atmosphere, and the Mount Vernon Room, which is distinguished by its Art Deco style. Recently updated by Alex Kravetz Design Ltd; the hotel’s 225 inviting guest rooms include 64 suites. Blackout curtains part to reveal Mayfair views, such as Berkeley Square Gardens, Hanover Square, St George Street, and Bond Street. Connect via wired or wireless High Speed Internet Access at the desk, and make unlimited local and international calls on a complimentary smartphone. Restful nights are ensured by signature Luxury Collection beds. Clad in Italian marble, bathrooms boast rain showerheads, heated towel rails, premium bath amenities, and plush bathrobes and slippers.

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    Starwood Hotels

    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews of The Westbury, A Luxury Collection Hotel, Mayfair-London

    Overall Rating

    8.2 Excellent
    Based on 1,050 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Incredible bar."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.7 "77% were happy with the room service."
    • 5.3 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.5 "Breakfast is below average."
      0.8 "92% said the breakfast was too expensive."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.6 "84% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      1.8 "82% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      0.0 "100% thought the tv was sub-standard."
      2.9 "71% were disappointed with the minibar."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 3.0 "Terrible value."
      2.5 "75% thought it was overpriced."
      0.8 "92% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall Rating

    8.3 Excellent
    Based on 556 reviews
    • 9.9 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.0 "Incredible bar."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 4.5 "Breakfast is below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      1.3 "87% said rooms were small."
      1.4 "86% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      2.2 "78% had problems with the shower."
      2.0 "80% found problems with the furniture."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall Rating

    8.1 Excellent
    Based on 199 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.1 "Food is average."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.5 "85% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
    • 2.9 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 42 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
    • 4.6 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
    • 2.7 "Terrible value."
      2.2 "78% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."

    Overall Rating

    8.0 Good
    Based on 252 reviews
    • 9.9 "Terrific location."
    • 9.0 "Incredible bar."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 4.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.6 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.9 "81% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      2.3 "77% thought they were poorly maintained."
    • 3.4 "Internet is poor."
      3.0 "70% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Terrible value."
      3.0 "70% thought it was overpriced."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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