the room was clean and the towels were changed everyday which is of course important.
the stuff at the kitchen were not so kind and once we were told to go earlier for breakfast the next day (in not such a kind tone). All this because we sat 5 more minutes from scheduled time.
Nice and friendly staff. The room was small, but it was clean. The bathroom was new and everything worked perfectly.
The hotel is worn. For example; the elevator is small and dingy it doesn't work all the time.
friendly, helpful staff; good location; reasonable price
very poor breakfast, tiny/uncomfortable dining room; no double glazing/noise insulation, therefore room was quite loud
The bathroom was nice.
Reception was cluttered. The hallways were grubby and looked like they needed a good clean. The stairs leading down to the breakfast room were stripped bare, and the whole place smelt of bleach. If it was being decorated, some sort of warning would have been appreciated.
It was just a short walk from Pimlico and Victoria- ideal for sightseeing. Our room ( for 2) had a double and single, with a nice shower and plenty of hot water. Fairly quiet, though the traffic started early. Clean and comfortable beds.Small lift was useful to get the suitcase up 2 flights.
Breakfast room was a bit cramped, and there wasn't much choice. No free wifi.
Beds are o.k. Staff is friendly and helpful.
Pillows are slabs. Pricey for what you get, but everything in London is pricey. Continental breakfast is on the low end of fair.
room and above all toilette too small
Room far too small and claustaphobic. Bathroom unhygenic due to cracked basin also the 'pop up waste' broken, and water emptying very slowly. Bath shower head rusted and unhygenic.
Too small rooms and also too small breakfast room for so many people to have breakfast in a rather short time. It was totally chaotic