bedroom and onsuite bathroom were scrupulously clean and well decorated; staff were friendly and helpful; excellently located for the Empire where I was attending a gig, and for Westfield and the underground/overground stations.
Have stayed at the hotel before and did not think much of the breakfast and went to one of the local cafes insted. The shower was very difficult to turn off and on again especially with wet hands
Helpful Staff. A clean and functional room in the location I wanted it.
For the class of hotel; nothing.
Close proximity to arranged meeting place.
Bathroom in double room was impossibly small. Bed pushed against the wall so couldn't walk around it. Power cut on Saturday night so no shower possible, and had to get changed in the dark. No refund offered. Breakfast servers did not listen to requests, breakfast varied as to what was offered. Window broken in triple room. No plug in sink.
We were only there for one night, but the location was brilliant it was a tube away from the centre of London. It's a nice distance both from the city centre and out of it. We went to see a concert at the O2 Empire at Shepherds Bush and the hotel was literally across the road, very handy! Also, a very nice breakfast provdided in the morning. I'll definitely go back on my next trip to London!
I thought breakfast finished quite early, it could have extended for another hour or so.
The lady at reception who booked us in was very helpful and pleasant. The room and ensuite bathroom were well decorated and scrupulously clean. The bed was firm but comfortable and I had no trouble getting to sleep. The hotel was right across the road from the Empire, which is why I chose it and is spitting distance from the underground/overground stations and Westfields.
My room was right on the top level and my brother was put into a room right on the other side of the building even though I booked two single rooms at the same times. I needed to tune the tv in my room myself; when I stayed in the same place in July the tv wasnt even connected up. I was not that impressed with the breakfast when I stayed there before and went to one of the nearby local cafes instead.
parking, close to tube, friendly staff
Very close to Shepherd's Bush Empire, main reason for staying there. Excellent breakfast.
Small room & tiny bathroom. Walls were quite thin so we heard all the other guests coming in.
Friendly staff and good service. Close to Underground/busses. Fine breakfast.
Location: near Underground station, face to a nice park.