2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years The Mercer Street Hotel effortlessly blends with the boutique appeal of its neighbourhood. A landmark in Covent Garden’s Seven Dials village, the Mercer Street Hotel is a chic retreat on the doorstep of London’s most celebrated theatres, the Royal Opera House, and The British Museum. Beautifully designed rooms equipped with next-generation technology. With a bar and restaurant alive with locals, this quintessential Covent Garden rendezvous is a place that feels real, relaxed and rooted in its community. 137 air conditioned bedrooms bring comfort and style together beautifully. Calming, muted shades, tactile fabrics and original art both soothe and stimulate. A host of services are available at this Covent Garden 4 Star Deluxe Hotel. Key features include a fitness room, valet parking upon request (local car park used) and complimentary wireless internet access throughout. We also have several Airline & Partner Loyalty programmes. Six spacious, HD-ready meeting rooms that can host up to 50 guests, theatre style, from private dinners to presentations. Two Ground floor meeting rooms with natural light. Touch-screen technology and the services of a dedicated conference team ensure the success of your event in the heart of Covent Garden. The heart of the hotel, Scoff and Banter restaurant is about traditional British dishes served straight up or with a twist. The quintessential Covent Garden rendezvous, Scoff & Banter is ideal for pre and post Theatre , and moments from the Royal Opera House. You couldn't be more central. A hub at the heart of Seven Dials, this is a chic urban eatery without an ounce of pretension. The Radisson Edwardian Mercer Street hotel is situated in Seven Dials, Covent Garden, in the heart of Theatre land and within minutes of Soho, Trafalgar Square, Oxford Street and Leicester Square.
The location of this hotel is great. We were able to walk to so many sites from the hotel. We also liked that there were two Underground stations nearby. That made it convenient getting to and from the airport without taking a car service. The room was nice, and the staff at the front desk was very friendly. We also like the option to include breakfast with our stay.
The housekeeping each day was just okay. Some days they didn't give us more than one wash cloth (there were two of us) and other days they left the windows open in our room. We were also disappointed with the breakfast each day. We would've like the buffet to include a few more options for the price. On the mornings that we ordered breakfast from the kitchen, it was often slow and the service was not that great. Other than those minor things, we enjoyed our stay at the Radisson Blu Edwardian Mercer Street.
The location was perfect - central to tons to see and do in London. I was nervous about noise from the street, but didn't have any major problems. The staff is friendly and courteous, everything was clean and modern, and their restaurant and bar were good. I was skeptical when booking the hotel online because of the decor (pink and green crushed velvet, really?!) but the questionable interior design didn't take much away from the fact that the hotel was clean and modern. I did end up upgrading to a king deluxe as I was worried about the size, so that helped (and the bathroom was spacious and beautiful).
If you can get past the very ugly decor and an overpowering cologne-like smell that they pump into the lobby, this is a fabulous hotel.
The hotel is tired and old. My room was small, tatty and very cold (wind blowing in through the old wood framed windows). I won't stay here again.
Central Posiition to visit London
Very small Bedroom
Location was excellent, it is about 30 footsteps from the hotel till the one of theatres.
view from the window was poor, smell in the room.
Great Location with helpful staff
breakfast not included, elevator system was a problem and bathroom wasn´t very clear.
Polite and helpful staff and location close to where I was going out
I could not at first work the lift nor put the lights on in my room because I did not know I had to put my room card in the slot. The sign in the lift is not noticeable enogh and n arrival I went up and down a few times before giving up and using the stairs. Next time I wil know.
great city centre location friendly staff lovely room
The Hotel staff we very friendly and helpful.
I found the price of the Hotel fair considering the style and location. Howvever I feel the Hotel could benefit from being updated. Also i found the gym facilities disappointing.
Just the most fantastic central position - easy to walk Covent Garden, Piccadilly, Regent St
room was starting to look a bit tired furnishings wisw
location was great....charming hotel...and very comfortable room
Hotel location is key for seeing all theatre; either side of the Thames.