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Strand Palace Hotel

372 Strand, London, WC2R 0JJ, United Kingdom
+44 207 379 4737

$118+

Overall guest ratings

8.0/10 Good
Based on 13,809 reviews

Review highlights

  • 9.7
  • 8.5
  • 7.5
  • 4.2

Good to know

  • Clean rooms
  • Friendly service

Nearby

    Show all

    About

    Welcoming guests since 1909, the Strand Palace Hotel is surrounded by the best London has to offer. Set on the Strand in the heart of the capital's West End, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to award-winning restaurants serving British and Indian cuisine, as well as superb bars offering afternoon teas and exquisite cocktails.

    The hotel has 785 bedrooms and includes a concierge service, a gym for guest use and nine meeting rooms, its largest accommodating 250 people.

    Bars and restaurants include Carvery and Grill, Daawat Indian Restaurant, The Lounge Bar, Sacred Café, The Gin Palace and The Nook.

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    Strand Palace Hotel

    Amenities

    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Facilities for Disabled Guests
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 13,809 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "Easily accessible by car, said 70%."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      7.1 "Housekeeping was great, according to 71%."
      7.6 "76% were happy with the room service."
      7.8 "Hotel security was great, thought 78%."
    • 7.5 "Good breakfast."
    • 5.8 "Internet is average."
    • 5.2 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
    • 4.2 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      3.4 "For 66%, the rooms looked old."
      2.8 "72% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      3.0 "70% were unhappy with the view."
      2.8 "72% thought the tv was sub-standard."
      2.5 "75% were unsatisfied with the kitchenette."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      2.8 "72% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 7,042 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% said the concierge service was amazing."
      7.0 "Housekeeping was great, according to 70%."
      7.6 "76% were happy with the room service."
    • 7.5 "Good breakfast."
    • 5.7 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
      5.8 "Only 58% thought, the hotel was stylish."
    • 5.6 "Average value."
      5.6 "The price was ok for 56%."
    • 5.5 "Internet is average."
    • 4.1 "Rooms are not good."
      2.0 "80% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      3.8 "For 62%, the rooms looked old."
      2.7 "73% criticized the small bathroom."
      0.3 "97% were disappointed with the minibar."
      2.5 "75% found problems with the furniture."
      2.7 "73% were unhappy with the view."
      2.8 "72% thought the tv was sub-standard."
    • 3.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      2.7 "73% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 2,347 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
      9.0 "90% said the concierge service was amazing."
    • 7.7 "Good breakfast."
    • 5.7 "Internet is average."
    • 5.0 "Vibe was decent."
      2.8 "72% criticized the unstylish hotel."
      3.9 "61% criticized the plain hotel."
    • 3.8 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      3.0 "For 70%, the rooms looked old."
      2.5 "75% were unhappy with the view."
      3.4 "66% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
      0.5 "95% were disappointed with the minibar."
    • 3.1 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      2.8 "72% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 690 reviews
    • 9.9 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.9 "89% said the concierge service was amazing."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 5.6 "Internet is average."
    • 4.8 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      1.5 "85% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      3.0 "70% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      2.9 "71% criticized the small bathroom."
    • 1.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      2.9 "71% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 3,728 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      8.8 "88% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% said the concierge service was amazing."
      7.4 "Housekeeping was great, according to 74%."
      7.7 "77% were happy with the room service."
      7.2 "Hotel security was great, thought 72%."
    • 7.1 "Good breakfast."
    • 5.9 "Internet is average."
    • 4.3 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.1 "59% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      2.5 "75% criticized the small bathroom."
      3.1 "69% were unhappy with the view."
      2.8 "72% found problems with the furniture."
      0.3 "97% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
    • 3.9 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      2.5 "75% criticized the small bathroom."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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