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Comfortable, clean , with efficient staff. Pleasant bar area for relaxing in. Quiet and safe area for walking to and from tube.
Comfortable, well appointed rooms, friendly staff, fantastic location by Lord's cricket grounds and Regents Park.
Location & Cleanliness. Staff polite and well mannered. No complimentary breakfast. Tourism information was satisfactory.
Restaurant had very nice ambiance. I had to pay for Internet and it was to far away from the nearest tubestation.
The breakfast is great, not to be missed, delicious bacon and eggs,fresh fruit, pastries, and lovely friendly staff in the dining room. Very good value, £10 for guests.
I only stayed overnight,however,I was impressed with the courteous manner afforded me during my brief stay Although I did'nt use car parking facility,I would object to paying £20 per night
Quiet, clean, friendly staff and near conference venue Nothing
Room excellent and staff very helpful.
Staff were very helpful Background music in the bar and restauarant too loud
cleaning services outstanding, staff at the reception, rooms have been renovated, central location, easy ride by bus to the city center, peaceful and quite, nearby grocery stores, quick ride by taxi to Paddington This was my fifth time staying at Danubius over a four year period. My impression is that the management has been increasingly paying attention to customer satisfaction. and it has worked out to a great extent. I am not sure whether the smaller older rooms at the back facing the ragby court have been renovated though, but the ones facing Regents and the train rails are much better now. I was disappointed though by the room service. The food quality is very low, but I guess they are not interested in delivering this. Also, this is something totally subjective. However, what I experienced from the staff (she was a blonde east-European young lady) was ridiculous: let's say that your food cost 13 pounds and you give 15 pounds waiting for 2 pounds back... well forget it! I think she implicitly believes she needs a 2 pounds tip and since the amount is so small I didn't follow up. Then, the second time I gave 20 pounds waiting 7 back, and I had to call the reception after 30 min to ask for the change. They apologized and said that she will give me back the whole amount, and if I want I can leave a tip. Well not really, she kept again a tip without asking. I have to say that this is not the case for all the other staff working for room service. Tip: make sure you leave an account open when you check in at the reception so that you can avoid all this.
The hotel staff are very friendly from the porter, to the reception, to the restaurant staff, etc. I wish the safe deposit box is inside the room and the hotel temperature is cooler. Also the room 621 where I was staying is kind of an old one, so the bath tub is not very good looking. This needs to be renovated.
location to the west end..strand for shows, only took 15mins on bus, which had a pick up /drop off point next to hotel Size of bed for two people and the only one chair, which wasn't that comfortable ( other chair was an computor chair).Room was on tenth floor.. Noise through window which didn't really close correctly, quite a strong draft. We needed to close curtains to reduce draft. Air conditioner appeared to have a mind of its own....lol
The price. Proximity to Regent's Park. Helpful staff. Decent breakfast. Lift to first three floors. Not too far from Baker Street and Baker Street Station. There was little we didn't like as long as we reminded ourselves that we weren't paying more. Cramped room and shower. No air conditioning. Restaurants, underground, etc. all require a walk. Noisy schoolgirls can help make it an early morning.
friendly staff at the desk, very helpfull and cheerfull. gave tips and pointers for our visit. no
it was very handy for the baker street tube station. the staff were very friendly the carpets were scruffy and in need of renewing
Excellent room - exactly what we wanted / expected. Clean and comfortable and in good position for visiting london. Would have prefered breakfast to be served a bit later, but this does vary between hotels so not really a criticism, just a point.
Great location, friendly staff The bar food wasn't great and there was a smell of cigarette smoke from the curtains
The breakfast was very complete and served at the pub. It's a very nice experience. It's a little far from the tube station.7 or 8 blocks.
We liked the location - it was a pleasant walk to the tube station and the high street. The staff were friendly and the room and bathroom were spacious. The beds were too soft. It was fine for a couple of nights, but....and the next time we will stay downstairs to enjoy the music till the end (11;30 pm) before heading to our room which was directly above the music.
The people are so kind and helpfull! The dinner and breakfast is an excellent value for money! The only minor thing I could say is the bathroom is a bit cold in the morning and the shower does't always provide hot water.
Small and friendly. Quiet but very handy. Nice Thai food available but lots of other restaurants nearby. As a solo female (and quite pregnant) traveller I felt well looked after. I couldn't get the Wi-Fi to work on my I-Pod.
Friendly Helpful Staff, Nice Breakfasts.
The room was ok, the neighboorhood very quit, it almost seems to be in a village. The thai food in the pub was excellent! noise from the pub (music) but it stopped at 11.20 pm.
The staff is extremely kind and helpful narrow stairs to reach rooms
Very good value. Fortunately I was there on a Sunday night and it was quiet. Everything is beautifully maintained and staff is welcoming and most helpful. If you have heavy bags, the stairs are narrow and steep, but this is not a major issue.