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Design Paper thin walls
The staff and service personnel were outstanding and friendly. All facilities and the room were clean and well appointed, like-new furnishings everywhere. Management handled all my needs with courtesy and respect. I highly recommend this establishment to others looking for a home away from home, and a happy atmosphere. I have stayed in may places in West Hollywood and near the strip, this is the best value for the money. Breakfast took a little too long to prepare. People on the move would not be able to wait for the service, although the food was excellent.
The mattresses were too old and lacked firmness.
IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
Staff was ecellent Parking a little too expensive
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
Full service, location. I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
Loved the location of this hotel. Service was great as well!
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
The Hotel itself is very nice, and the staff were absolutely fantastic.....except for the door guys at Drai's and The Station who I don't believe are actually hotel staff. The arrangement with Drai's itself would make question going back. I paid almost $400 per night and had to (a) wait in line 20 minutes on Sunday just to find out I had to pay $20 pp to go up to the pool and eat lunch.....which itself would have been over $100. We were also told and Friday and Saturday by the doorman at "The Station" (their outdoor lounge) that there was a Private Party and we couldn't come in. We asked Management who told us that our room key should get us in...they straightened it out but the door guy sure didn't like it. The Private party ended up being 20-30 people at one table....the lounge itself wasn't half full. I also emailed Drai's a week in advance of our trip to book dinner and never heard back.
The room was great and the hotel was beautiful, the place made me feel special. Also the gym was well equipped and specious. The staff were great too. The room wasn't cheap which is fine it was a top quality hotel, but on top of that were so many extras e.g. internet, parking and not even one complementary bottle of mineral water ($9).
Having to wait in line to get into drai's
Blinds on the window didn't shut, didn't sleep at all
Room service was fast and delicious. May have just been our room (2nd floor overlooking an outdoor area for dogs), but I was awoken throughout the night by loud noises coming from outside and the hallway.
After my first stay, I was hooked and have stayed at the Redbury 2x per year for the past several years...rooms are spacious and the interior design is phenomenal. Kitchen area is perfect for breakfast and light snacking. Redbury is studio style home away from home, love it! Nothing!
Its a great hotel if you're trying to stay only for a day or two/ Most hotels offer free parking and the fact that you have to pay $15 for there is a little two pricey.
The location I wasn't told that they didn't accept American Express after I used it to book the room. I had to pay for parking that was down the street at the gas station. And they were rude
The man at the desk was very charming and nice and try in every way to accommodate us and make us as comfortable as possible. He was so nice and we liked him very much. the hotel was old the lobby & rooms smelled of strong cleaning product just overwhelming! The room was so small for two people and the phone was dirty so dirty we would not use it. The maid didn't clean our room, not in the best area.
It was close to an event I was going to and it is close to sight see and the Hollywood Walk of Fame. Staff understood me when I informed them that I was going to be late to check in. The room was not cleaned when I got there.
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Perfect location for the Hollywood Bowl. We were welcomed by a friendly and open staff who went out of there way to accommodate us. Very happy with our stay!
The location and price was a plus! The staff laid back and friendly. A very clean room. The Hollywood bowl is in walking distance or a short cab ride away. I'll be staying here again for sure. If you are an uptight person don't stay here. The $15 parking lot was 2 blocks away and the rooms were very small. Pack light.
Parking was a real problem!
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The staff was very helpful. It is so close to Hollywood Blvd. It is a quaint place- close to the subway and right in the center of Hollywood. I only intended to stay for a weekend- stretched out my stay longer. Note: no elevators.
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The room was small. It smell nasty. The service was horrible. I definitely won't go again and I won't recommend it.
A clean and comfortable apartment with all the necessities. Location was perfect for our needs and others who are there for Hollywood Blvd. For some this might be a little too closed to the grittier side of Hollywood.
Room was massive for a great price. Ideally located for what we had in mind. Quiet for being so close to Hollywood Blvd.
Comfortable bed, good wifi, fridge and microwave in room, large shower, coin laundry in basement, close to hollywood boulevard and Kodak Theatre. Staff unhelpful and lazy, room was serviced only once in 4 days, toilet got blocked and staff brought plunger and asked if we wanted to unblock it ourselves. Room not soundproofed, woken up early 2 out of 4 mornings by garbage collection. Breakfast very basic and included only bagels, coffee, juice & fruit. Hollywood in general is not a nice part of LA, we felt unsafe walking outside at night - we were even woken up by someone being arrested nearby.
the situation. Really close to the Hollywood bd and universal studios Not really clean but ok
Dustin, the manager, was the absolute best from beginning when I called on the phone to the end. Room was comfortable, clean and totally affordable. Great location. I would definitely come back. There was a bit of mildew on the shower curtain.
Price. You pay for what you get, thin walls and the guy next door busting out to Halo and talking on the phone during all hours of the night.
Nice small hotel, just nearby of Hollywood Blvd. The price was nice too ($57 taxes included). Free (bad) coffee if you like. The young guy of the reception was very friendly. Noises. The town first. The hotel after. The trash ban of the neighbor building was just near of my windows and that's horrible. If someone take a shower on early morning, or make sex, that will wakes you up, sometimes at 5am.
The best thing about hotel Hollywood was the excellent service and friendly, professional staff. General wear and tear of the room.
The staff was helpful,while the location was near to the hollywood street where you can go to walk of fame in few mins , it was not also far from METRO / Subway so u can use it to go to Universal City/Studios i can hear ppl on my next room speaking , the breakfast wasnt good at all ,you need to keep your eyes wide open
The location is great: 8 min walking distance to the metro red line station and 12 min walking distance to Chinese theater. And its convenient to go to Universal studios. The rate is great: the space of the room is reasonable, including microwave, friger, TV and internet. The staff is really helpful and considerate. It's a wonderful experience for staying in The Hotel Hollywood. None.
Location, staff, cleanliness No Elevator
I enjoyed the simplicity of it all. Great location. Quiet, clean room in the middle of Hollywood. Limited number of rooms. No frills. Quiet, effective airconditioning. Great reception.
It is close to the main streets and you can find restaurants easily nearby. I would say that this is an excellect motel with its value. But they close the door at night and you have to call the manager to open it when you first arrived (and, in our case, the stuff was just sleeping and we have to wait for other residents to come back and open the door for us).
Great location and price. Pleasant staff. Very clean. Surprisingly quiet. Long flights of stairs to room. Very slippery tiled shower floors -- I fell! $2 extra for towels.
Nothing Everything. The minute we get there we are ignored for a good 15min while the front desk flirted with a girl in the lobby. We are finally helped, but with attitude from the minute I opened my mouth to check in. Then we were told I had to have a passport to check in. I provided my out of state drivers license and was told that still wasn't enough. They had to have an itinerary showing that I planned on leaving. Nothing on the website we used to book advised anything about having to provide a passport and i have stayed at sevreal hostels around the US and never once did they require a passport to stay at their establisment. I even double checked my itinerary details when we left to see if there was any disclaimer. We ended up just cancelling our reservations as long as they didn't charge us. The guy checking us in was rude the entire time and had little to no care if we stayed. Never again.
Great breakfast, and very clean all around. Super helpful and friendly staff. Lockers in the room for your valuables and a really soft blanket! The beds were pretty good and there were sockets in between each bed with room for about 6 plugs. Everyone showers in the morning so the water gets really cold. This is not their fault though:)
So, to start off, let me say that this is not a hotel. It's a cheap way to share a room with seven other people and have a little base of operations to explore from. The thing that impressed me most was how clean it was. Every time I went anywhere in the hostel, there was someone cleaning something. I felt very comfortable in that. Also, having a lot of internationals around makes for great conversation. And the staff was very friendly and helpful. Great stay overall! The only thing I didn't really enjoy as much (and this really couldn't be avoided) was sharing a room with 7 people. Not that they weren't nice; just the awkwardness of not having much privacy and trying not to make much noise when you come in late or head out early. Other than that, it was great.
Great location, great staff, and great people staying at this cool LA hostel Shared bathrooms are a bit awkward
Beds extremely uncomfortable and staff not very friendly at all. I attempted to call the front desk several times when we first arrived but no answer what's so ever (almost as if the guy at the front desk avoided talking to me)
Price Thin walls, loud, beds as comfortable as the floor. Hallways smelled. Terrible parking.
the location (walking distance to subway stations), the friendly staff, the rooms hollywood blvd
Nothing especially when you end up paying way too much to stay in a crack house There was no parking is there were people screaming up and down the hallways there was smoking in non-smoking rooms and when I woke up in the morning for the little sleep I could get there was throw up in the hallway and none of the employees had any idea I was even there not worth it never stay there again.
Parking was horrible
It was 7 minutes from Universal Studios Hollywood. The room appeared to be really clean. Their very small parking garage was full. There wasn't any street parking available. We had to park down the street and pay $25 to park in that lot. For that $25 more, we could have stayed at a much nicer hotel that had parking for us. We were trying to save money by staying here and it cost us more because of parking.
Nothing Parking was unavailable. Website said there would be parking. I use hotel.com a lot (need a room tonight) however I no longer will use unless I get a refund
Clean room, friendly staff, close to Hollywood Blvd Nothing
Location No parking
The location and parking was excellent. Staff was very nice. The sink in the bathroom was falling off the wall. This should have been repaired before they booked the room. The bathroom was very small. An overweight person would not be able to fit in there.
Nothing. I feel partially foolish for not reading the reviews first, but I was looking for the cheapest option. It was $72/night. I was staying 3 nights and splitting the cost with a friend. Our flight got in past midnight so we didn't get to the hotel until after 1:30am. We paid and we were given a plastic card with holes for the key. It was cracked and yet we had to give $20 cash deposit for it. We went to the room and as soon as we opened the door there were red splatters on the wall. I yelped because I thought it t was blood at first, but I think it was something else, maybe a sauce from food. The rest of the room was almost indescribably disgusting. Stains and burns in the covers. The toilet didn't flush. The attendant came up and gave us a plunger to fix it ourselves. That didn't work. After 20 minutes I told the guy we couldn't stay there. He said we had to pay for at least the 1 day since they held the room and we didn't come until late. He said as long as we checked out before 11am we would only checkout the one day. My friend and i uses the rest of the time to call around to other places. Found a hotel 2 blocks away, Saharan motor lodge, only $4 more a night and honestly for the price it was AMAZING! heated pool, wifi, night security and oh yeah, it was CLEAN! When we went to check out at 9am, a new guy was there. He said we had to pay for 2 days since we stayed the night. I ended up arguing with him until he gave me my money back. I have photos, but I don't think I can post them on kayak so I'll put them on yelp, booking.com or where ever else I can put them. DO NOT STAY HERE!!!
Location of motel was very good. Amenities were in poor condition. Breakfast was a joke. If you have 4 people booked in a room, you would think they could give you 4 towels.
The room was very big. For the money - it was enough comfort, clean. The location is good for being close to places of interest, but because of location there is a lot of noise late at night. Guests coming to their rooms late and slamming the doors.
Nothing Hundreds of bedbugs bites!! Couldn't even stay for the whole night
the front desk was very polite however not very informative and capable of falicitating guests with a reciept the hotel is located on a not so good spot in LA. A local friend informed that it's best to move out and find another more safe hotel. It was camera equipped for safety but that meant that a 17year old kid was just sitting in the back drawing pictures during night supposedly "guarding" the guests...
Good Hotel and close to Hollywood tourist attractions.
locations smell,no have internet access,
No light in hallway, completely dark. Soiled stained mattress with dead insects and tears in seams exposing foam and springs. Strong urine odor. Generally unclean and shabby furnishings.
the water was working and hot the room carpet was filthy, the shower had what look like mold on the ceiling. It was a motel not a hotel
Uncle and unty who worked at the desk top were very good and just became like family members and the cleaners both were excellent always there when needed and the owners were always around us and took good care of us and let us use the pool thnx guys and thnx to your father and mother we all miss you and will be coming back especially because of because we were treated well The bed and breakfast was included in our package but when we arrived it cracked me up when they said donnuts and coffee I was expecting scrambled egg and toast but never mind because next time I expect a huge discount when I come again next time guys thnx
It is really close to Hollywood Blvd and the Chinese Theatre. There was no hot water in the shower.
The location of the hotel is close to hollywood and vine. The rooms are shoe box,smelly and no parking is included.Also the staff was not honest.Instead of telling me there is overnight public parking across the street they offered me parking elsewhere for $15 plus $25 deposit. ridiculous!Your name is not Richie
No parking for customers.
- The rooms are tiny. - Old noisy washing machines. - the hotel is literally next to biggest construction site. Bulldozers, tractors, construction work from 7am - 6pm daily. - sheets aren't changed, just made up. - no warm water. -broken shades.
Location Small rooms but expected, great location..