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Nice location Well furnished and decorated. Pumbling issues NO HOT WATER. I was unable to take a warm shower before bed. In room movie system also had issues. Hotel and room look nice but they have some underlying infrastructure issues. Room was also noisy. Lots of road noise even on the 9th floor. no self parking available . Valet parking $40 for one night.
The location is wonderful with easy access to the beaches and BH, freeways. The only parking is valet which is now the norm in LA. The staff was exceedingly polite and helpful. I stayed at this hotel about two years ago. There seems to be a climate control issue in the room. I am pretty sure I stayed in the same room during both trips and don't know if it is an issue on other floors.
I reserved a room with two beds. When I checked in they said they didn't have any rooms available with two beds. They assigned us a room with a king size bed. I was very disappointed, my adult pregnant daughter was with me and I should have received what I reserved.
Perfect Hideaway with a view in the midle of Beverly Hills with great views.
The hotel is in a nice area and is in walking distance to Rodeo Drive. It has amazing views from the bar/breakfast room, you can just see the Hollywood sign in the distance. There is free internet access and complimentary coffee in the bar all day. Didn't rate the breakfast, the only hot food was scrambled egg whites?! Certainly didn't expect an English breakfast but thought it would have been nice to have had bacon, eggs and pancakes with maple syrup. We had breakfast in the hotel the first morning and then went out to have a lovely USA breakfast the following mornings.
Location is good and most staff is pleasant Manager very rude and pool is practically on the atreet
Great food at its restaurant.
i only stayed one night on a long haul stop over was not there long enough
Excelente hotel. Otima localizacao, muito proximo a Holywood e da Rodeo Drive. A simpatia de todos os funcionarios tambem merece destaque. Fizeram um upgrade do meu quarto, me colocando em um quarto muito grande com excelente vista pa holywood e beverly Hills.
nice place, good view, quiet, good area for many things. none
Style decor... very Hollywood Chic Loved the spa and wet rooms Checking out and valet was a long wait
I liked how it looked online... When we got to the "spacious" room we could barely roll our luggage in it was so small. We began to shower and the water was out (pipe burst) They wouldn't move us rooms so we had to wait 5 hours for the water to come on to shower after a 6 hour flight. Then the lights/power went out in our room at 7pm and wasn't fixed until 9:30pm... What did they do for us? A free drink at the bar... Gee thanks.
The hotel was convenient budget wise. The staff weren't very friendly and didn't help much especially when not using the hotel services i.e. hotel car, tours..etc. The best thing was that the bus stop was close to the venue. They need to do a better job in house keeping too.
The hotel staff was excelent, specially the general manager, very concern about his guests confort and about the guests could be doing better in the city. He recommended great places and restourants in the city! They had computers for the guests without one to access the internet. Charges for the parking.
Location is great, bar and pool area were convenient. Rooms were small, and smelled musty. Was wondering if I'd gotten a smoking room by mistake. I expect a higher quality from the Crowne Plaza brand...
the hotel is old and need renovation, the hot water stoped for more than two hours
The staff was friendly and accommodating. The place is a dump! Filthy dirty and old. I've seen $30 per night motels in better shape. The hotel is undergoing some construction and it was not mentioned in it description. I will NEVER stay at a Crowne Plaza again.
Was not aware of the construction going on when hotel was booked so it was over priced. Will not stay there again and may be more leery of choosing Ctowne Plaza Hotels.
good location needs refurbihing ,rooms look very old
Wireless internet service is useless.
The hotel was clean but soooo old it really needs renovation and fortunately enough we didn't have to use the AC as it had a very annoying sound
location noisy, poor service
Very enjoyable stay.