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Great hotel at the harbor Everything was satisfactory
It was very well kept with a helpful staff, Best hotel in the area
It was clean and fairly well maintained. It was easy to get on to most major highways. Great location if you need to be close to the harbor. There were several places to eat in the surrounding neighborhood, though wander too far and it gets a bit sketchy. The pool area is very nice but a bit run down. This was the third hotel of our trip down the coast and it was the most expensive and the least accommodating. It had refrigerators in the room but no microwaves. After calling to see if there was a microwave in a common room I could use, they said it was a $15 a night charge. They don't serve breakfast. The elevators sound like death traps, and I am not usually one to be scared of such things. The overall vibe is a hotel desperately trying to pretend to be better than it is. It's not horrible for a mid-range hotel but the price is a high end hotel. Don't come with super high expectations and you won't be disappointed.
Clean room, nicely decorated N/a
I did not like anything Poor attention, bad smelling
The staff was nice. The room was dirty and the were ants in the room and in one of the beds.
It was dirty and there were homeless people outside in the parking lot. They seemed nice but not a good look for a hotel. The floors were not clean and it smelled.
The hotel is within walking distance of the Catalina Express ferry. The hotel's cleanliness is comparable to other places I've stayed in the same price range. We had a refrigerator and microwave in our room--very helpful! This is not a luxury hotel, but it's perfectly adequate. Many of the reviews I read online about this hotel are very negative, and I don't know why. This hotel, considering its excellent location, is exactly what I expected for the price--except that the fridge and microwave were excellent bonuses.
Services was great.... Specially housekeeping...
a pleasant surprise for a 1 night stay prior to our cruise.