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The position of the hotel and helpful staff. I thought after 9 nights the food was a lacking a little in variety
The location was great.The food was lovely.The room was very clean and comfortable. Two members of the restaurant staff treated us poorly. One girl was very aggressive to us and made it very uncomfortable for us. We didn't eat in the restaurant everyday because of this.
meals, location evening entertainment would be improved if early disco/fun session for children
not enough english tv channels.
If you are an aged couple (person, group, ...) and you need a very calm hotel with classic services and special common games for your age, I recommend you this hotel. (I insist if you are a young person, forget this hotel) If you are a young person(couple,...) and you need live atmosphere with good access to sea and good pool and room, I don't recommend this hotel to you. (I insist if you are a young person, forget this hotel)
The food in the restaurant was quite above average quality. The night entertainments was nice.
Location of the hotel. Nothing
I had a very comfortable stay at this hotel.
Location was excellent although the hotel is dated it was very clean. The breakfast choice and quality was also excellent. Having to pay for extras such as a key for the fridge and a daily charge for use of a towel and matress at the pool. Charges should be included in the booking costs. The service at lunch time by the pool bar was very very slow.
Stay at the Hotel was OK. Food excellent. Staff was very kind and helpful. I would like to get free internet, possibility of WiFi. There was to noisy on the hotel yard in the mornings (Maybe dustcart)
We had a fantastic holiday, the staff couldn't do enough for us.We especially enjoyed the pool area, it was so relaxing and quiet - an added bonus was the daily treat of fresh fruit!
friendly small hotel, no sure if they cleaned the floors in the room, breckfast could be better
Lovely old style Spanish hotel with a modern twist. The staff were very nice and friendly, the pool area was quiet and relaxing and the room was ceaned each day. There was a great selection for breakfast each morning including yogurts, cereas, fruit, breads and a good selection of cooked foods.
Great little family run hotel ,superb value and friendly staff. Will always return here No tea and coffee facilities in room
pool on roof superb
Excellent heated pool on roof. The room 401 has wall with restaurant kitchen so expect some noise in mornings. There was just two tv stations available
Good location, nice pool on roof. Pleasant hotel staff. Found cockroach in the room
Best option for an one night stop-over should you need to catch an early boat liner to other islands. Elegant old-style downtown hotel. Day and night compared to huge beach-like resorts nearby. Lovely pool in the roof floor to relax with nice views over Los Cristianos. Very good service. Particularly desk manager, Andres very polite and helpful. Showers need urgent renovation. That could be quite uncomfortable for a longer stay.
Superb location, close to shops and many good restaurants. Friendly helpful staff and a superb peaceful relaxing experience. Lovely rooftop swimmig pool ! Air conditioning didn't work too well ...
the bed was very good and it was not expensive
The Location rite on the los cristianos village
The friendlyness of the staff and the short walk to the beach and shops. The food was not very good, i understand the hotel is a 3* but have stayed in 3* before and felt the food was below that rating,
Superior room was spacious and balcony commanded a superb view Awful food, cutlery,crockery & glassware not properly cleaned Lifts broken down . entertainment poor. Hotel badly in need of upgrade.
I liked so much housekeeping work..very good!! Very clean rooms!!
The staff were very helpful and friendly. Nothing
The meals .Views. Location. Lift was out of order a lot of the time (floors 8 to 15) Computers not working (one out of the four ,worked occasionally)
It was my second time staying there and I thoroughly enjoyed it. Only thing was waiting for the elevator as they were working on two of the existing ones but it helped my fitness and I took the stairs and did me no harm
Room was excellent Buffet breakfast was frantic and not enjoyable at all
was fairly well situated in los cristianos. The room was huge and being on 13th floor had a great view The bed and pillows were not fit for purpose. They were so hard as to be unusable. I complained at the desk and was told there had been other such complaints. Yet no change. dreadfull
Most of the things. We asked for a pool view and got stuck some where else.....
quietness, facilities beds not comfortable
The children playground is excellent although was closed too earley,swimmingpools was fairly clean.
The staff were very pleasant and helpful lack of facilities
apartments were nice inside though area not much nearby not much going on nearby, the apartments were spread over a sprawling area and it took ffive min to walk to our apt. on our balcony all we had to look at was a wall. no entertainment and halp the bungalows empty at height of season.
Freedom to do as you please.The staff were helpful. The accomedation was in a poor state ,handles off doors,shutters scrapping the floor when opening and shutting, in need of renovation..
The homemade barbecue ahahahah - the room is perfect if u want cook yourself :-) not easy to find especially when one of the staff of the hotel cant speak english - the tv prize is so expencive 1 euro for 1 hour 8-[
There was quite alot of trees and shrubs throughout the resort hence it wasn't a typical concrete jungle. Also there was a washing machine in the apartment, which was quite handy. The apartment was full of cobwebs and dust. There were even cobwebs hanging above our heads in the bedroom. The bathroom was NOT particulary clean either.
no air conditioning made this unpleasant
Spacious apartments. Washing Machine Unfortunately we were burgled while in our apartment.Our kids were sleeping and our door was open as there is no Air Con. I was in the bathroom and heard some noise but the thiefs were gone with my bag, camera and 2 phones. No security no cameras not a safe complex.