Would you like to save as your currency permanently or for this visit only?
private and familiar athmosphere no
easy acces for my mum you for get to put the heating on
Lovely room and en-suite Car park small and sometimes no spaces available
made to feel very welcome with a relaxed atmosphere poor water pressure in shower
The friendly staff, the excellent food & the comfortable room. Nothing
Everything it is just perfect to stay when working in the West Country with everything you need on hand No
staff were very attentive
Fresh and clean, helpful staff. Excellent quality and choice of breakfast in attractive setting.
My first business trip to Bodmin and the Westberry excelled itself. Receptionist was excellent room first class and food was top notch. All in a value for money journey and i now havea base in the region. well done Not to keen on colours of staff uniforms far too gaudy
The surrounding views of the golf course were amazing. Also the shower/bathroom was second to none.. No free wifi
Excellent bedrooms, polite staff.
The hotel has avery relaxed atmosphere but goes about its dailr routine with great efficiency and courtesy.
pleasant staff very helpfull excellant food. although the food was excellant the selection could have been better
generally relaxed environment
We particularly liked the golf course. The room was also very comfortable, well equipped and had a fantastic view of the golf course as our patio doors on the ground floor overlooked it.Very scenic and peaceful. The staff were very friendly and helpful, in all areas of the hotel.
The view, friendly bar tenders, free internet, bathroom The coffee was terrible, I think it`s importan that you serve very good quality coffee othrewise the customer will not like the breakfast even though the food was very nice. Thanks
New facilities and rooms Had Deluxe Double -would have been nicer if these were King Size Beds
Everything - it was an excellent hotel
The hotel was lovely and quiet, beautiful views, and a great breakfast, with helpful staff.
A comfortable stay in a beautiful setting. This is more like very comfortable bed & breakfast accommodation as there are presently no lunch or evening meal facilities. The swimming pool is out of use.
The bedroom and en-suite were very spacious and comfortable.The ability to walk thriugh the grounds was worth the effort. The restaurant waqs non functional due to staff problems and some effort should have been made to advance warn patrons of this situatiuon.
An excellent central position in Cornwall close to most of the interesting sites. The house and the countryside around are fantastic. A dream. The inside is very elegant and the rooms are comfortable and beautiful. Every detail is perfect. And the owners are charming and welcoming. Really a great place to spend three/four days or more.
Yes, we very much enjoyed our stay at the hotel. The food was delicious, the staff polite and friendly, the room was clean and location convenient. I would very much recommend if you like luxury and excellent food.
The staff were extremely friendly and helpful to us. The room was large, comfortable and quiet. Of particular note were the toys for our kids. My daughter said "this is the best hotel we've ever stayed". It was tough to find, but worth the effort!
We liked the atmosphere, the Italian food and the Hotel itself that had clearly a great deal of history attached to it. We particularly liked the informal conversatioons with staff.
Friendly, relaxed atmosphere. Excellent Italian cuisine.Lovely mansion house.
First class period hotel ( 1868) all period features I un spolit countryside N/A
The family suite we stayed in was well laid out and spacious. Thoughtful little touches such as the toys and Peter Rabbit mugs provided for the children's use were much appreciated. We thoroughly enjoyed our stay and Marco made us feel most welcome.
Excellent Food and service staff, wonderful views. Parking, Only that we were not able to have a space,but unloading and loading was fine.
Dinner menu expensive and not to our taste
the sea view the price
The rooms were of good size and the views over the river/harbour were spectacular. It was also in avery quiet location.
good attention to detail, nice staff, good food. Very good value.
the view noise from rooms above and parking problems
Good food, comfortable bedroom and comfortable lounge Lack of car parking spaces and the Dartmoor Bitter running out on Sunday evening.
good location,friendly and helpful staff,excellant room
did not appreciate the request to leave a gratuity when paying final bill as a result left nothing
Staff very helpful and friendly Seating in public lounge not very comfortable, no television in public lounge
The cleanliness and newly-decorated feel; the helpfulness of the staff particularly during the flooding which affected the Lostwithiel area; the wi-fi coverage; the incorporation of several buildings giving a non-national-chain impression. The lack of any available outside seating during the winter season, which would be particularly useful for disabled/semi-disabled guests. The residents' lounge/bar wasn't really adequate.
It was good value and located close to the Cornish coastline No dislikes but missed the bar not serving bar meals
Beautiful setting Poor shower, sprayed everywhere!!
comfort and cleanliness
The great friendliness of all the staff, particularly as I was a solo traveller While the restuarant survice was excellent, the quality of the cooking of dinner was a bit disappointing
We were made to feel welcome straight away, the staff were very friendly and helpful. The room was wonderful and the bed really comfortable, I wish we had the chance to stay a few more nights but our journey was ongoing. The breakfast the next morning was all we had anticipated from a proper cornish hotel
rooms very clean and food very good
The cleanliness and attention to detail was unbeatable ,the staff were friendly and obliging giving the hotel a relaxed atmosphere. The food was overpriced and extremely poor quality.We ate at the Royal Talbot ,subsequently we will probably book five days in June there because of this.
Very comfortable and quiet room. Excellent car parking. Pleasant surroundings. bathroom was a little small and needed updating
the breakfast was good the room we had in the coach house was very small and the shower was not the best
Excellent room size, friendly staff, excellent food Beware of road noise, but only during the day, Night time quiet
The room was very nice and cosy. The food is just excellent the wines offered as well. I felt that I was really taken care of. n/a
The personalised service, excellent restaurant, appropriately price wines and a superb room
Trehellas House is very conveniently located for touring Cornwall. The staff were very helpful, the breakfast was excellent with lots of choice and our room as very comfortable.
Peace and quiet of the "cottage room" (in a converted cottage adjacent to main building). Breakfast and dinner in the dining room. The road was rather busy although traffic was much less at night.
The excellent attitude of the owner/manager in sorting out a problem that occurred.
the privacy of my room, the friendliness of the staff, particularly the waitresses, the beautiful view from the breakfast room. I did not like the plastic sheeting on the bed or the soft cover underneath it. It is impossible to sleep comfortably like this. I removed them! Also would have been nice to have a better view of the countryside. I had a clear view of the car-park, but at least it was quiet.
Felt very welcome at all times. Food and service first class. Lots of local produce used.
how friendly the staff are
The hotel had a very relaxed atmosphere and was very child friendly with the staff, on the whole, being very accommodating and helpful.
excellent for a family, expensive bed, very old cheap matress. evening meal cold
Family friendly, Spa, good location for shops & beach Food good Confusion over your offer of free beds / cots x 2 as I had requested for 3 adults & 1 child in a room, they wanted to charge extra until I showed the page on your web site, really shouldn't have had to!
the hotel had no problem with my dog which is not small
The staff were excellent, very quick to respond, friendly and helpful. They made the experience worth while. Really cold bathroom, too cold to want to bath in (quick shower was the answer). Different style of breakfast on each morning and having to ask for condiments.
I enjoyed the laid back of the hotel which came across from both it's staff and surrondings. As it was an old beautiful building with log fires and formal dining rooms this was given a modern relaxed spin with playstations and comfy pillows and a giant trampoline which me and my partner both enjoyed ( and we have no kids). The hotel describes itself as a 'spa' which is rather a big leap from it's actual faculties. The outdoor hot tub area overlooking the sea is a nice touch but in comparison to the orginal photos is unkept and nit very well obtained. Sweeping the decking and providing covers for the seating would have done wonders. The pool was very shallow as this was aimed at children. Strangely there was no sauna even though the dos section looked like a recent addtional to the hotel this was an immission that would have made a vast difference and is a must st a spa. These are nice faculties but in no way can be defined as s doa.
Lovely old building in an amazing location, great pool, jacuzzi and treatment rooms. Slow service, lack of attention to detail, uncomfortable beds, poor breakfast, trying to charge for every possible extra. Not the standard I'm usied to from hotels in this price range.
The food and the spa Our room could have been tidier, e.g. we found tissue just beneath the bed and the room had a odd odour, as if an aninmal had been there. It did not feed clean but dusty. This is the only negative in an otherwise good stay but is a big concern since we paid a lot of money for the room.
Staff were all very friendly and accommodating and Meg went above and beyond. Room very quaint and very clean. Food excellent. No request was too much trouble. Meg even put the heating on just for us even though it was still warm enough for the locals and we would return in a heartbeat. Village amazing and castle is a must well worth the walk. Nothing