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Hotel had no record of our booking on arrival and was fully booked for some parts of our intended stay. Staff managed to accommodate us but we had a day of anxiety !!!
Ease of checking in, relaxed atmosphere and the restaurant was better than expected.. Overall good value for money.
Easy walking distance to the centre of Chinon but quiet location. Near good restaurants. Breakfast good value for money. Decor was a bit tired.
The breakfast, the balcony and the location and the swimming pool. restaurant was expensive did not use it.
The room and staff The evening meal was of very poor quality
Very quiet, a great view of the Chateau Chinon across the river, food was adequate. Probably doesn't happen very often, but under one of the towels in the bathroom was a large spider, not a scary one, but one with long fragile legs.
Food and service was good in the restaurant and prices comparable with other hotels we stayed at. Quiet setting away from, but only a 10 minute walk into town. Bar prices were very high. The rooms smelled musty and needed updating/renovating. There was not enough information in the room about services etc.
Beautiful view of chateau from my bedroom/balcony. Good value fixed price menu
Very well situated! A well needed refurbishment is annonced.
A marvelous little hotel. Very welcoming by reception. Tea provided on arrival. Very large room. Very modern and clean bathroom. Very good breakfast. More expesive hotels could learn a lot from a place like this.
Friendliness. Breakfast Did not serve dinner. Garden could have been better.
charming location, helpful staff
The bed was extremely comfortable. Lovely high ceilings and lots of light in our room. Not able to get good TV channels.
The hotel is a rare gem of a place. Stay there if you can get in. Breakfast is wonderful, rooms are as comfortable as they can be, coffee and tea are always available. The atmosphere will revive you like no other place.
Location was excellent for visits to local chateaux; good restaurants in town. Bath only available - a little dangerous to get in and out of; shower is preferred (but not a small shower - in a small shower you either knock of the water supply or cannot showere properly. A small shower is one less than 1 metre x 1 metre)
Rooms were very comfortable , staff were very friendly and having an english speaking person was very helpful as our french limited. The tea/coffee facilities downstairs are a brilliant idea and very much needed after long journey.
A delightful hotel situated very close to the river. Hotel staff were very friendly. Room excellent, bathroom had no shower, only bath with shower attachment. Very good rate (off season deal?). Did not sample breakfast which they said was very good. Would have preferred to take a shower than a bath. Thursday is their market day and they set up just outside the hotel, so it was noisy in the morning - not their doing.
quiet,efficient staff good english spoken and nice breakfast no
Excellent accompanying map made finding hotel easy. Friendly and helpful service.
The surroundings and the scenery Nothing
Atmosphere was very friendly. Wonderful setting. Troglodyte room was amazing and as for the swimming pool in the cave - wow! You have to go - thoroughly recommend it. Nothing
The site, the building, the outlook. We like a double bed that IS a double bed, not two singles pushed together.
the unfriendliness of the owners and no non french tv programm
A unique suberb hotel, Good reception and setting
Beautiful location , superb facilities , service excellent.............what more can I say , have already recommended it to two couples I could not find any
The chateau is beautiful as are the grounds. The staff were very accommodating The linens were wonderful. Our room was the size of a large broom closet. There was no coffee maker in the room.
Quiet location No room service.
The setting was superb and the staff were very friendly. We were given a room within the Chateau itself as I requested, but I did feel it would benifit from an update as it was not as modern as the pictures on the website.
Loved the setting. Thought excellent value for money. However, not suitable for those who may not be willing to spend a small fortune on their evening meal as the hotel restaurant is the only place you can have a meal for miles. If, on the other hand you are after a luxurious feat, this is the place! no
The owner was very pleasant and welcoming. The room we stayed in was very spacious. The pool and grounds were very lovely. The breakfast was wonderful.
This was our 3rd visit so we knew what to expect and weren't disappointed, except by the fact that during our stay (Sat/Sun) the restaurant was closed.
The hotel had a lovely garden out the back which would be great if you are travelling with children or wanted to relax with a book under the tree. The staff were quite incompetent and unfriendly. We had specifically requested a double bed when we originally booked and were told that they didn't have any double rooms available so we had to stay in two single beds! They did not even offer to push the beds together to and make it as one double. There wasn't much information on the Loire Valley at the hotel. Only really Chinon. It took quite a bit of time to get to Blois and Chambord. We estimate 1 and a half hours so if you're going just for the weekend we'd suggest staying closer to that area. Also we booked this hotel because it had WIFI but it did not work in our room.
Large bedroom. Dark depressing room with tired furnishings. Needs some tlc.
I loved this place. Peaceful, charming, clean. The staff were wonderful. Close enough to other villages and chateaus but far enough out to enjoy nature. Very Peaceful. If you prefer to stay in the restaurant was very good. Can't think of one thing I didn't like.
The hotel is an attractive old manor the rooms had been refurbished and were of good size clean comportable breakfast buffet excellent. The resaurant is closed on fris Sat and Sunday we would not have booked if we had known this as we had to drive to town for dinner.If this is important to you check before booking. Also unable to pay by card as his machine was not working elderly man on reception unhelpful and demanded cash when a phone call could have put it rightwe were not only ones with this problem.
A hotel of great character in a good setting. The evening meal was lovely and the breakfast was good. Not much sound proofing between rooms.
A lovely room - sympathetically restored & appointed
Very beautiful place, excellent hotel for spending some nice days in calm The only thing that was not perfect is the breakfast.
The natural setting, the quiet, and the service by he staff We had a difficult time finding it. GPS coordinates would help
Very quite country location, good welcome and choice of rooms. Big room. Rooms and furnishings are old rather than the implied antique.
I liked the quiet situation and the feeling of peace. The staff were friendly and the room quiet and comfortable. The water pressure was excellent. The food was good and salad and vegetables were included, so healthy. The toilet was very narrow and unventilated.
The hotel was cheap The room was extremely shabby with very poor decoration and furniture
Center of town Lack of Restaurant and bar on Sunday
Simple, well placed. Personnel very simpatetic. Cleanning well done, lcd tv. Bedroom cushion uncomfortable, wifi not working in my floor. After requested to the front desk to fix it, answer was that the problem was my computer...so everyday I had to go downstairs and conect to another hotspot in the same hotel, outsode my room. So the problem was not in my computer. So a bit more attention was missing here.
Location-Central location in Chinon Wifi worked Ample free car parking Breakfast range and facilties very limited in comparision to other hotels of similar price Room sparsley equiped and furnished
The service and pleasantness of staff. The availability of good restaurant facilities. There was inadequate space for the storage and hanging of clothes. We had to keep most in our suitcases, taking up floor space. The lighting avialable in the room was poor, though one appreciates the intention to reduce energy use.
Very clean sheets and Hot water. Great Evening meal The proprietor has a very good business running the hotel as a resturant in the evening and a cafe in the morning. Its very popular and busy and they take great pride in it Breakfast a bit expensive and not extensive enough, but nice enviroment to eat in. I got up late so I may have missed out !
I've stayed at the Lion d'Or three times now. I like that it is very close to the centre of Chinon, it has parking very close by and it is easy to find. The location is excellent. The rooms are basic but reasonably comfortable and not as small as some you find. It is a good stopover hotel for travelling from the Channel ports to the south or on the trip back. For me, it is important that the hotel welcomes pets, we like to take our dogs on holiday.
The location in a quiet and pleasant square No view from bedroom
breakfast was good but would have preferred cheese/ham or eggs with the rolls as do not like jam/cereals so just had a bread roll and was not worth the price..
good location for the old town breakfast poor value for money, in depressing surroundings. pain au chocolate were like biscuits, limited choice for 8 euros. bedding in room poor, blankets are unsuitable, shower flooded out of the bathroom onto the carpet.
Nice old building friendly service The noise late at night when the adjacent restaurants where packing up there tables and chairs in the square in front of the hotel.
Great location and very friendly staff. Room was very dated and bathroom was small.
Really friendly and help full staff, very clean and nicely decorated
This must be the best positioned hotel in Chinon and the surrounding area. The square with its dining facilities and interesting shops are a huge draw for us whenever we are in the area.
Location No vegetarian selection on the restaurant menu
Not a lot apart from the cleanliness of the room, very impressed with that. Lack of information about facilities ie: tea, coffee in hotel room, available free of charge if we asked for a tray, instead we were charged for every cup of tea, not realising the difference. Staff were very off hand in the first two days, not pleasant at all. second roster had much better staff. Would not return to this hotel.
OK, we got a deal on price. But the room was very tiny and the noise from the street was mind boggling starting at 4:30am. Steep stairs added to the fun. But staff was wonderful just wouldn't get the cheap room again.
Nice quiet room. Private parking available (useful when you arrive, but there is a free carpark a few minutes walk away). Good central position in town. Restaurant was closed Sunday and Monday eves. Breakfast selection was not very good value for money - there is a cafe 2 minutes down the road which provided what we required for half the price. Hotel states that free wifi is available in all rooms - not accurate! We had to use our laptop in the hotel reception or corridor. Suggest you ask for a suitable room if this is important to you.
lack of air conditioning
the location of the hotel next to the castle & the lovely river where one could walk along.
The setting of the hotel and the friendliness of the staff. The hotel was relaxing.
Very convenient location in the old town.
The staff were friendly and the rooms were very clean. Beautiful views and a great location for the Chateau in Montreuil-Bellay.
The location was beautiful & the hotel itself was very pretty with nice owners. No.
It was staffed by charming and helpful staff.Beautiful location overlooking the river Loire.Nicely furnished. Pity about the lack of a restaurant.The light in the bathroom was movement activated and didn't allow sufficient time before it went out.
Exemplary service. Nothing too much trouble in this delightful design hotel. From the moment we were picked up from the station by the owner (because there were no taxis) to the moment we left, we felt special. The room was spacious and beautifully appointed and extemely comfortable. We had a prestige room which was really a suite of 4 rooms including the separate toilet. However all the standard rooms are spacious especially for a french hotel. There was nothing we did not like about this hotel as it was a delightful experience.
Very comfortable room, relaxing and welcoming ambiance, breakfast was worth getting up for! Excellent recommendations for local evening food - several in walking distance. Good location for walking (the village is lovely see: agbr.smugmug.com/Travel/France) and driving to the regions' sites. BUT make sure your sat nav is up to date: locating the hotel is no problem but several of the region's roads have changed.
Friendly staff, great location in walking distance of Chinon village & fortress & great base to explore Loire Valley.
A hotel that is OK for travelling trough the Loire. Nice Couple own the Hotel. It depends of your expectations, but for me it was too ordinaire compare to the price.
The hotel was clean, well placed for the town & good value
Great location for visiting Chinon as it is only a short walk into the centre. The staff were very friendly and attentive.
Very convenient location, friendly staff, cosy room -
It was a quiet, clean and friendly hotel, set in a good location to visit the interesting and historical town of Chinon, and within easy access to the beautiful countryside around the River Vienne and Loire Valley.
We were made very welcome immediately, the Hotel was lovely oldy-worldy. My wife loved the decor. Very central, five minutes walk across the bridge over the river to the town centre. Nothing we did not like, would recommend to anybody.
The staff was very friendly and it was close to the city centre
excellent welcome. Nice standard of bedroom and dining room.
Although the hotel Saint Jacques is across the bridge from Chinon, it is a short, lovely walk across a picturesque bridge to the city centre and feels as though it is part of it. The breakfast was very fresh and well worth the extra cost. Wonderful people, wonderful setting, as well as available parking.
Not much---room was cheap and poorly appointed; bathroom was lacking soap & shower; bed was hard; stuffyw/ little air. It was funky but staff was accomodating and pleasant.
Very friendly staff and superb food in a brilliant setting overlooking the fountain in the pretty square.
clean room, friendly staff food wasn't good.
We have stayed here before. Richelieu is a very pretty town, worth exploring. The hotel is a lovely old building and the food is very good.
Great location! The family room was quite small and the bathroom needs updating.
Position in an interesting town. We did not think it was particularly good for older people as the stairs were steep and narrow and there was no lift. We were concerned about fire escape facilities.
Excellent value for money.
Very little Room was very small at top of hotel. We were not informed that hotel had no lift. Dogs in breakfast room allowed to roam freely
Very friendly staff