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Good hospitality and comfort
Staff were friendly and helpful. Rooms excellent.
The location near minas do lousal
Nice pool facilities, clean & nicely designed rooms. Quiet country side atmosphere. For the location, it needs an in house restaurant. A little expensive considering how far out the location is.
We thought the building and grounds were beautiful. The furnishings and decoration were a lovely blend of traditional and modern. The room was well proportioned with a spacious bathroom and large balcony. The swimming pool and shower area were excellent. The breakfast staff were friendly and helpful. The surrounding area was historically interesting. Could not fault the hotel itself but more signs/directions through the village would be helpful. Also, the only nearby restaurant was closed when we were there except for weekends.
The staff worked hard to talk to us in English although this hotel is in a small country town and not a holiday resort. Nothing at all.
Comfortable and quiet. I was very grateful that a member of staff took me to the station when there were no taxis and I would have missed my train. The hotel is described as having a restaurant, when I arrived I asked about the restaurant and the receptionist said yes,they had one. When I returned in the evening to eat, the restaurant was not open. The town is small and I had a problem finding somewhere to eat. Guests should be told of closed restaurants before booking.
The hotel is clean and central. The breakfast is good. The hall is a bit dark. When we were there the internet connection didn't work.
I liked the people sympathy, the comfort, space and cleanliness of the room.
The town itself was ok . The hotel was very clean and modern. The food was ex and also the Breakfast. The location was slightly outside the city.
The cleanliness of the room. The breakfast offer was poor and the service was not up to the rest of hotel standard.
Cleanness of the room, kindness of the staff, comfort of the room, silence: I appreciate the proposal to the customer to keep the towels for more tha one day, in order to save water and energy. You can't have your breakfast before 8.00 AM: it's too late. It would be nice to have more choice, i.e. some jam or honey.