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We had the misfortune of arriving in France with a nearly empty tankof gs, during a fuel-strike, so gas stations were running out of fuel. Our hotel staff went so above & beyond to help us find fuel, that they were literally the solution to our problems. We can't thank them enough for their generous and caring assistance. The 4-person room in which we stayed had an unpleasant odor (we thought perhaps coming from the heat radiators?). Also we felt that although the breakfast was simple-yet-good, it was over-priced at 9-euro for adults, 6.50 for children.
quite friendly staff at reception let us check in earlier N/A
apartment is self contains double bed is very small it was rather a big single bed
Very nice location, a little out of town (15 minutes by car to Metro station La Defense), so already quite rural surrounding (bike rental is quite near by). Very big-sized appartments, kitchenette with huge fridge and even a small dishwasher. Very convenient for many different intentions (stopover, citytour, fair/business, up-country relax holiday).
size of the appartment, low cost of internet (€ 2,-/day), parking just in front, fairly cean windows were full of greace child fingers of th eprevious party, staff didn't inform us about the breakfast "tradition" - reserving before 18:00 day before
We really enjoyed our stay. We wish we could have stayed longer. It was hard to locate.
It was very nice to be able to park nearby The rooms were big and with a lot og light Very nice with a bathtub
I would say nothing. There is no staff, for catering an needful help. There was no Iron in the room, shower curtain was missing, no knife, no internet connection was provided and when asked for above mentioned item, I was told that this will be available only on Monday, the day I was leaving. And during reservation, I was told that checkout time is 10-12 but at the time of check-in they told that I must checkout before 10.
The rooms were very spacious, they also included many applicances and dishes for cooking. We arrived during the check in time listed on the confirmation page, but no one was in the office. We had to make calls on our cell phone (expensive) and try to discuss the issue with a mostly French speaking individual. We finally received security codes to let ourselves into the office and a box containing keys the rooms. We never saw a person. The rooms were dirty and moldy.
Booking of last resort as all Paris hotels booked out - rate expensive for inconvenient location and tired facilities; not really geared for overnight stays. Old facilities - easy to confuse with new development just up the road!
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
Clean and comfortable Novotel, as ever
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
The whole experience was a great experienceN
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
The location is superb with open views over Paris, the Seine and a short journey to town, especially La Defense business district. Needs an upgrade of facilities. Problems with the door, internet access and plastic sheeting which had to be taken off the bed.
St. Germain en Laye is a stunning town on the outskirts of Paris. Pavillion Henri IV is a stunning historic palais, with marbled entry way, a five star restaurant, and an outside deck overlooking paris. The sense of elegance steeped in history is worth the visit. When you order a cab for the airport, specify a taxi, not a limo. I ended up with a 90 euro drive to the airport!
the lovely views, the helpful and courteous staff, and great food and stylish comfortable rooms.
surroundings, view, spacious rooms, parking limited service (lobby, terrace)
the view to Paris and the town of St Germain a little outworn
I spent one night at the hotel before going in the morning to airport. I had dinner at the hotel Hotel need some renovation
Wireless broadband internet. Spacious rooms. Ambiance and fabulous view over the city. Too few free power outlets in the room. The quality of the restaurant is good but prices are relatively high.
Calm. Decoration. History (birthplace of Louis XIV). Restaurant closed in August
Lovely room and view Very expensive, €16 for a poor continental breakfast.
The fantastic view, both from our room and from the restaurant. The spacious room accomodations and excellent quality of both the Dinner and the Service. The only slight criticism would be the floor tiling in the bath room could stand to be updated/renewed.
Personal was nice The hot water did not work the first night. After that it worked
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Breakfast The complaint is rather about the service between booking.com and the hotel: 2 hours later, the hotel still did not know about my booking ! And when I wanted to modify the booking from 2 days to 1 day, booking.com gave the not so funny answer that the hotel had no available room !!!
Bed, TV, Internet Breakfast was extra to pay and not that good....
You can reach la defense with taking rer trains. Better to look a hotel in downtown.
the tranquility. perfect english language of the front desk staff. Proximity to the train station was a big advantage. didnt have to use the taxi room service lack of english language and have to pass info thru the front office desk
The staff were polite and attentive. The hotel was in an excellent location that made trips into Paris and the surrounding towns, via RER, very easy. The restaurants in Rueil 2000 were within easy walking distance and offered good service at reasonable prices. No.
location - cleanliness
Fast, free wireless internet. Delicious breakfast, good restaurant. Fitness center. Less than 5 min from train station. Safe area with many good nearby restaurants.
reduced price for week end, nice place near RER
The staff was very polite and helpful. The food was nice though a bit rich. The Spa and swimming pool facilities were perfect and very relaxing. The rooms are compact with everything one would expect in a French 3 stars hotel. The restaurant menu was a bit restricted in its choices, one would struggle to eat there everyday for more than 2 days without re-ordering the same dish. While a spa, the restaurant clearly focuses on heavy and rich traditional french cuisine wih no "healthy" choices.
comfortable and spacious facilities . Nice view of the river and. location more fit as business hotel. alot of goog intensions without the final touch. Big shower heads with not enough water pressure. Automatic lights in rooms don't always shut or turn on when you need them to. Request for extra blanket or pillow were turned down.
Superb location just outside Paris yet very convenient to get there quickly.Breakfasts very good and the surroundings were a really nice park area next to the Seine.
Spa, room equipment, lounge
The location,near Paris, is great. Within 10 minutes you are in Paris. I stay at this hotel every 2 or 4 weeks when i come from Holland by car. I took this hotel because of the value for money but after 5 months things are not the same as in the beginning. For example, every weekend they shut down the hot water and then tell you that 'you are the only one' - When you call back later (new shift started) the other person tells you that the entire building is using the exact same pipes. After 3 times without hot water in the weekend and the way the personal acts when we ask them about it i doubt that i will be coming back any time soon.
The room was always clean neat and a pleasure to be in. With each room you have a large balcony with french doors. The room could be made as dark as night or filled with natural light. The automatic lights worked well for me. The lights of the room only work while your key is in the slot holder. The bed was a queen size bed with plenty of comfoters and pillows, you have your own control for the temp in the room. The bathroom is the shower and tub combo, the tub is a large tall tub, very nice to soak in. shower head and a detachable hand held also. Also with a large sink blow dryer and heated towel rack which helps heat up the bathroom. Hotel has gated entry located by the river&park in a nice area. The indoor pool, hot tubs were beautiful. I thought the breakfast buffet was a bit pricey, you can stop at a pasterie shop for some fresh products at a much resonable cost.
Free Parking, Very Calm Hotel, about 15 mins walking to the train station (RER A), Very nice big room, very nice swimming pool and jacuzi, to be honest i just choose this hotel becuase of its location near to my training course centre there but am amazed of what i've seen. its not in a shopping area so that you have to take the train to any shopping area and its not that far.
Asbolutely Fabulous!!! Beautiful Location - great amenities and fantastic rooms - could not fault it. Nothing.
via booking.com we had a good deal, so we could enjoy the really clean rooms and spa. its a nice area as well, not to far away from the train. Well the bar prices etc;;all what you can not buy via booking.com is quite expensive
We stayed at this hotel in May and foound the rooms to be comfortable and modern+ the staff extremely friendly and helpful. Additional spa/recreation facilitiesa are a bonus that our children particularly enjoyed Laundry had a peculiar odour
friendly staff. Room was not 100% clean, interior (elevators not spotless) a bit worn out. Not enough value for money
Location was not as good as promised. Connection to Paris slow.
Reception service was excellent, very professionla and helpful. The room was very clean and good sized.
The hotel was very clean and comfortable and close to amenities with a good choice for breakfast. We booked to be close to the race course which was a short easy walk away. Paris was easy to access. The evening menu was not very appealing.
clean room, nice breakfast, quite place personnel do not speak english (unacceptable), 45 minutes away from the center
The hotel was very friendly. It's location is good and there are plenty of nice restaurants/bars about the suresnes area. The hotel is not near to a metro station. You have a bit of a walk to the tram (belvedere) and then change at la defense for the metro
Close to the center. Close to the railway station. Rooms are small, the hotel is old and the furniture is basic. Shower cabin and shower was broken
The hotel rooms are clean and comfortable. Very close to the La Defense business area of Paris.
A good location near Paris and relatively easy to get to the city centre. The availability of secure parking (at cost) was appreciated and the general standard of the room was what I have come to expect from a Novotel.
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
very quiet hotel in the country near von Versailles or Paris with the high way
Reasonable proximity to Versailles Small room for 3 people
Hotel very clean and quiet. Hotel staff nice
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Close to Versaille and Paris
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
Good Value for money, close to supermarket
the location for the company am visiting , security and room size the staff , the air condition was not working and when we open the window the mosquitoes attacks us , the toilet was small
Large rooms (above Paris std) Too expensive for the quality, strange breakfast formula
I real loved the room, it is very large and very well equipped, I also liked the food corner where you can buy some food to eat at your room, it is a bit expensive though, but for a late night bite in is perfect, and you can take it up stairs and heat it in the microwave and you have your hot meal. I just wish they had more English speaking tv channels, at the moment they only have skynews
good thing is the location. The rooms itself are spacious but the bed and bathroom are IBIS like quality. I do not regard them as Novotel Quality. Still I choose the hotel because it is very close to a client of mine. At its full price of 200 eur the hotel is definetly overpriced in my book. At its rate of 139 (with no cancellation) it is fair.
The hotel was nice and clean. The breakfast was good. The price of the breakfast is a bit too high. The location is a bit out of town. Taxis cost a fortune.
the reception staff were very helpful when i asked a question i did not like the price we had to pay for our evening buffet, especially as we had to pay the full adult price (25 euros) for our 8 year old son!
The restaurant, attitude of staff, car parking facility The hotel is old fashioned and tired. Needs refurbishmenet
The bathroom was very very clean and the service from the front desk was excellent. They were very nice and accomodating. The carpet looked as if it needed to be replaced. The rooms were a bit smaller than proposed. However, they were a comfortable size in comparison to other hotels in Paris. The food was just ok could have been better but it was still ok.
Helpful, friendly staff. Excellent breakfast
Excellent breakfast included in hotel charges Not free Wi-Fi internet access but for additional charges
Quiet rooms with more space than expected, safe and free of charge parking. Direct connectable rooms for families.
Breakfast, parking for free, safe and in the same hotel. Not much to do around the hotel. Always need of public/own transport. Most people was helpful but some of them seem to be permanently cranky. Sometimes you felt like I was doing something wrong by asking something like paying in advance my room...
It was quite easy to get into Paris from the hotel. There is a bus stop right outside the hotel which takes you to La Defense. Free parking was also nice. Stayed during two business weeks, two different hotel rooms. First week: Non-smoking room reeked of smoke upon arrival. Second week: After asking the staff twice to look at the heat in my room (over period of 48 hours) they informed me the heat was not working in my room. Extremely furstrated, but they moved me to a room with working heat.
Small, but fully satisfactory fitness studio, good comprehensive breakfast Windows cannot be opened fully to get enough fresh air from the outside, rather cold room - heater inefficient