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It's location and very friendly staff.
Although not having lake views it was within easy walking distance to it,the town and the gondola and still had good mountain views. Nice quiet area. A little on the small side and had a rather flimsy bathroom door.
Staff very friendly and helpful. Only 5-10 minute easy walk frrom city centre.Quiet medium sized room. Supermarket about a 5-7 minute walk.
Having sky sport. Comfort and privacy. Friendly service at reception.
The managers were lovely and very helpful and a great couple. It was small and expensive.I did not realize how compact but it was very comfortable none the less.
Helpful friendly staff & fantastic location at good price Wasn't aware until too late that rooms were serviced bi daily.
very helpful staff, good location with easy access to food and shopping outlets in a beautiful town A box of tissue paper should be provided in the room
Good value centrally located near to restaurants etc.Great views from the lake facing rooms, especially rooms 9,10,11
Location to town was perfect, close, but not too noisy. View was superb.Loved the electric blankets.
The location is excellent, staff great and helpful, I will be staying there again on my next hiking trip and thanks for looking after my bags while we were on the hike.
Good location, near town centre. The room walls are rather thin, one can hear the neighbours talking in their room.
The central location of Lomond Lodge as well as the helpful staff who helped us with all our activities planning
The appartment had a great view over the lake (would be even better when the building work across the road has finished). The room was very clean and the staff were helpful and friendly. It has a great central location and great value for money.
Apartments were clean, modern and well presented. The location was excellent for exploring the town and its surrounds. Parking was difficult. Limited space for vehicles
A clean,functional and very well equiped motel. Friendly manager who was helpful in booking tours etc. pleasant sunny patio to sit out on in a superb location close to centre and attractions.
It was clean We were travelling around in a four wheel drive and booked an en suite room. The worst value for money so far in NZ. We tried to change rooms, but nothing else available other than a two bedroom, which we didn't need and was very expensive. Sanne pointed out that the room was as described on the web as I booked it. Not true, description was misleading. Very poor facilities and room not serviced daily. The bathroom and bedroom windows were fixed and did not ope. The outlook was a 30 ft metal rank with graffiti . They also needed the blinds pulled down as we were overlooked by the laundry room and a corridor. No kitchen facilities therefore washing up and kettle filling only available via bathroom basin, poor and unhygienic, if not illegal! Other guests often ran past the patio doors causing a nuisance throwing ice packs onto the veranda outside the patio doors. We were also above the drinks machine for cokes etc. often used in the small hours, causing our sleep to be disturbed. Much better value elsewhere for less money. Queenstown is a fun place, but glad to leave this accommodation after 3 nights. Very tired site in need of a complete refurb in complete contrast to Te Anua which we stayed at just before this one. Now appreciate that each site is a franchise and therefore lacks consistency from place to place. In short, to be avoided completely.
The apartment was great for family traveling. We were able to enjoy "homelike" comforts. Please recommend the restaurant across the street, Nando's, food was some of the best we ate in New Zealand and not expensive. We had a great stay and we will recommend to our friends traveling to New Zealand in February 2010.
The room was very functional. It was also spacious which was great for the kids. Should use real soap rather than the liquid soap in the shower. Also some of the appliances had their digit worn and it was difficult to work out how to set them.
Great value for money
Liked the design of the apartment, very clean and modern, with full kitchen facilities. Really enjoyed our stay there.
Comfortable and clean, easy to locate, value for money. The manager took the initiative to ring and leave a message on my cell phone when we were late giving us the details of our room so we didn't have to interrupt them after office hours.
It was handy to everything, walks by lakeside, town, restaurants etc. The beds were very hard but that might be standard hotel beds.
The hotel is in a good location only 10 minutes walk from the centre of Queenstown, the room was excellent with all the usual facilities and had a lake view. Parking was easy and we had a very good breakfast. No nothing
We came to Queenstown for a wedding, so found it very comfortable. Sky Tv could be an added feature. Not at all
We enjoyed our stay the staff were very friendly and helpful and also not to far to walk to the shops ,the rooms were very clean and comfortable ,
Comfort, clean, reasonable cost Just a little too far of a walk into town.
dealing with the owners the fitout and decor were getting a bit tired
We had a fantastic welcome, with relevant immediate information on the area. My hair appointment was booked for me(we were going to a family wedding) with no hesitation. We returned to Earnslaw Lodge on our last day in Queenstown to a wonderful reception. We would recommend this motel 100%.We felt like we had made lovely friends.
Comfortable and well appointed rooms with a gorgeous view of the lake. Very friendly and accommodating staff. Overall wonderful experience!
Cosy environment, friendly staffs & good location. There's no self-adjustable cold & hot sink water pipe in the bathroom.
Good location, helpful, polite and friendly staff. Change the bathroom´s window (it did not completely close).
This hotel is conveniently located near to downtown Queenstown. From the moment we arrived everyone was extremely friendly and helpful. We would stay again without reservation.
The Central Heating ... Hot Water Radiators were fantastic!
The staff were extremely friendly and accomodating above and beyond their requirements, plus the location was very close to all Queenstown had to offer. No! Great value for money.
Great location We were on the lower floor. The pipes during the night are really noisy and it makes it hard to sleep.