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it was OK
Room was cozy and nice, stuff perfect.Swimming pool and sauna every day - so relaxing.The best restaurant I ever visited.I recommend this hotel to everyone.Everything was great!
Very helpful, friendly staff. Secure parking for motorcycle!
food, parking place, tv service toilets
Friendly staff, good weather, beautiful countryside leaving to soon
Nice and beautiful design hotel, but not so much to do there or in the neighbourhood. Just a few TV channels so that was not an alternative eighter. Our room on the second floor was large and comfortable, we got a room on first floor to start with but asked for another because of disturbing music from the outside part of the restaurant - we had to start our travel really early next morning and had to sleep. There was no problem at all with changing room. And the new room was quiet and calm. 1. The surroundings, this small village was not at all what we had expected - we thought it should be an historic beautiful place. 2. Even though nearly all tables were free at the restaurant, we were not allowed to sit at the table that we prefered. 3. We had to wait quite long to be served during the dinner. 4. It was a disappointment that the parking was unsecured. There was cameras but they were covering just a couple of cars and the hotel corners.
Location: in the middle of the peaceful village near Jelenia Gora. Attractive, clean and nice, small hotel. No noisy bars or traffic nearby, so it was easy to sleep well. Breakfast was good.
Hotel Caspar, a breath of fresh air. A perfect way to spend time away from city hassels. Life just has a slower pace here. Our room faced the town place. We just loved the place.
The location was splendid: beautiful grounds where one can take pleasant walks. The hotel is a lovely old manor tastefully decorated. The bathrooms are modern. The buffet breakfast was very basic and offered no fruits.
Excelent place and nice breakfast but this hotel is far away the town. For three-star hotel I did expect profesionally staff and much more attention for customers needs than in reality.
my massage, and dinner double bed which i booked was actually a twin so had to sleep separate from my partner
The 'Szrenicowy Dwor' was an incredible stay! Better described as somewhat like a palace; antique furnishings, stunning chandeliers throughout the entire hotel, extraordinary views up to the surrounding mountains and a beautiful restaurant. The staff and manager especially, went out of their way to make our stay a really special & memorable experience. Highly recommended!
We had reserved superior rooms. These rooms were large and very comfortable. The food and restaurant service was excellent. Difficult to locate the hotel (even with satnav). Reception desk staff have very poor English and need to become a little more friendly and pro-active.
Ornate decor, keen service
the hotel desperately needs refurbishment; quality of restaurant and wine list not adequate; offensive stuff
The stuff was very helpful. The first day there was no internet connection outside and they promissed to fix it next day (Sunday) and indeed it was repaired! Congrats! Some equipment is used or broken. They should make some inspections in rooms and check if everything is OK. There are small things but can be annoying.
Location , close to town centre. Quiet and in well cared for grounds. On site parking. Room had balcony. Breakfast good array.. No lift and on 4th floor.. Restaurant not much atmosphere.
Hotel stuff extremely helpfull. They try everything do make you feel comfortable. We were lucky that the weather was great. Hotel is very clean and rooms are tidy. Stuff seem that can not speak english.
super nice personnel, big breakfast, very clean and neat
The staff were vey friendly and helpful. The standard of accommodation and cuisine were more than could be expected form a hotel in a small provincial town. About the hotel no - but the travel directions to the hotel could be much clearer
nicely restored building with nice garden, extremely helpful staff. no fridge in room