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The relaxing atmoshere and the room, after we had transfered Being asked to leave the bar at eleven p.m.and not happy with the service at the bar
Lovely location and great value for money, staff were helpful and friendly! Just that there was no room service for food or drinks and no kettle to do our own drinks.
the service and food were all exellent , and have told friends about it , we are looking forward to returning very soon . was a little too far from bars ect , other than that it was perfect.
food was good and we would recomend to friends
The food was excellent and the hotel was generally very good, but we stayed at the Best Hotel at Benalmedina last year and expected the same extremely high standards. However, there were hundreds of very noisy older people at the hotel which rather spoilt it for us.
Swimming pool was very good and the evening meal buffet was good quality and vast selection. It was more of a hotel geared up for the spanish holiday makers and not really international. Bar service was slow and the matresses not very comfortable.
We had a lovely room with a huge bed and it was nice and clean.the beds were a bit hard but they are never the same as being at home.If we come back down to Majacar I am sure that we would stay with you again. Unfortunately we found the food in the resteraunt was not very hot.The good thing is that you do have a microwave so that we could warm it up.
We were playing bowls and sightseeing Self service restaurant
The hotel had all the facilities that you would expect of a four star rated hotel, and we would recommend it.The food provided was plentiful and varied, of buffet style, but occasionally found to be luke warm. However, my wife and I enjoyed both the food and accomodation. The only critisizms was that the carpet on the corridors serving the hotel rooms were a little shabby and threadbare in places and in need of replacement. Sky TV. only showed one british chanel.
Terrible food. Terrible beds, no support Poor quality of food,and cold and unappetizing. We left 2 dats early!
Very nice place to stay. Excellent food and great swimming pools
Very comfortable and excellent VFM as half board. Food was not a la carte but very enjoyable. Bar prices also very reasonable for a 4* It is a large hotel and our room was a long walk from reception with luggage. Unfortunately no bell boy was on duty to assist.
3rd vist in 12 months - all facilities including the golf.
The food was very good and the pools werenice and clean
the staff the tv was not tuned in
food cleanliness staff
Good food & facilities
We liked the comfort of the room very much, and the food was excellent. The barman was a little unpleasant and the selection of wine in the bar limited, only one choice of white.
Location Our second visit - not as good as the first. Had asked for room with a sea view but got room on the right side of the Hotel as you look at the sea - no sun on balcony all day and had to sit on the balcony to get a glimpse of the sea. The hotel is doing building work - loud drilling banging starting at 8.30 in the morning and going on until 8.00pm. This is totally unacceptable and does not make for a relaxing stay. This is supposed to be a four star Hotel - should the minibar really be empty. Also charged on arrival - get the feeling the management do not really trust their guests.
The staff were very helpful and friendly and the hotel was very good value for money in a pleasant location.
price cold food
slept and ate as weather was not good enough to use outdoor facilities no tea and coffee making facilities
Sea View Minibar was empty - not good enough for a four star Hotel. The Hotel charged my credit card on arrival. This is unacceptable. Food, especially dinner buffet was always cold.
Service and assistance received from hotel, restaurant, bar staff The cleaning department uses aerosol sprays extensively; it caused allergic reactions and I know they damage the ozone layer; they should discontinue using them.
very friendly staff , great facilities , position was perfect very little , if any road noise . overall although a little on the large size would stay again . food was a little bland , and could have been warmer
Size and style of accommodation. Restaurant food, good selection. Location to beach Fitness room equipment not serviced and most machines mot working. We pointed this out to the management 2 days after arriving but nothing was done about it even after a second mention. We were told it is a 'free' facility but we count it as part of the price .Pool area small for size of hotel. Spa area alway full,. Too many crying children at dinner time 9.30 eve! Bar is like an airport cafe
The hotel was maintained in a very clean condition, especially the rooms. The food was anything but Gourmet!
Use of Spa facilities
staff made my family very welcome and couldnt do enough for us. excellent in all aspects. no - excellent.
they could clean the room carpet stains a bit more
service & breakfast evening dinner was not as good as we had experienced it on previous visits
Located well out of nearest town, self contained golf resort. Limited food options in Hotel. Dinner is a buffet from 7:00 to 10:15 , everything lovely at 7:00 but by 10:00 things look a bit sad. However there is a chef ready to cook meat & fish so you can get some decent hot food at 10:00. Not told that beside hotel is commercial complex with 3 restaurants open till late. Staff could be more informative
General comfort, cleanliness & good value. Excellent golf desk staff. No electric trolleys for hire. The course is long and in hot weather it is not pleasant to have to pull a trolley.
free spa treatment with booking, great golf & facilities basically liked it all.
The room had a great view of the 18th green, across the golf course and down to the sea. The room was a good size, the hotel had good facilities and it was an extremely relaxing stay. The golf course was in excellent condition The dining room had a dress restriction which we did not know about. However, we saw someone going in dressed in scruffy jeans. Surely in the summer months a nice pair of tailored shorts is far dressier than scruffy jeans. The hotels loss was "Fairways" gain. Across the road in the commercial centre a good restaurant with great food for a good price. Also the pool area needs more sunbeds and/or chairs. At times there was nowhere for people to put their towels and bags in order to go for a swim so this needs attention. This results in people putting towels in the morning and not returning until later in the afternoon.
Good sized senior suite. Good breakfast bar selection. The hotel lacks character, is too large and the interior design is uninspiring. Some of the electrical fittings in the suite were poorly fitted and one computer point non-operational. The area around the bath tub required recaulking and thoroughly cleaning. The bath itself was stained.
Good size of room, clean and good facilities. Close to the beach. Buffet meals good, something for everyone. Good value for money.
The whole experience was very nice and although we were there for just two nights, we will definately return for another short break. The balcony of our room overlooked the gardens and pools of the hotel and some one hundred metres away was the beaches and the Mediteranean: wonderful. We are sure that we will not be the first to comment on, not a complaint, the fact that the hotel was too far from the nearest bars to walk to and the hotel bar was too big to have any real atmosphere
Roomy, modern and aesthetically attractive. Close to the beach which looks like an exotic tropical beach ahead of the Costa del Sol for example Poor reception. Slow and failed to use our debit cards correctly and had to pay cash which they were a bit reluctant to accept. Cards subsequently worked correctly on a cash machine they did not use alternative methods of using them. Companion's booking directly with them failed to show up on their computer and he had to fill in forms there and then. Expressed his disappointment to me.
Location, food Having to pay as soon as I arrived, no where in the world takes payment beforehand. I wonder if the Spanish had to pay in advance as well? I think not.
The room was excellent, beds were large and comfortable. The food service was very good with lots to choose from. I have two complaints, firstly we had to wait for in a queue for an hour and a half to check in, we finally got to the desk to be told our room wasn't ready for us, even though this was now 2 15p.m. and the room was supposed to be available at 12p.m. The only other small thing is that the location of the hotel is only surrounded by other hotels, no bars or shops. At the time of our stay there was no entertainment provided and bar was closed by 12.
It a mixture of nationalities not jus English.Very friedly people
Food excellent I did not like the way everything in the hotel was geared towards the spanish I was under the impression that it was an international hotel we all pay our money and should therefore receive the same treatment but this did not happen I realise it is spanish staff and lots of spanish guest but your staff need to learn to be unbiased and in my opinion would not reccomend to english people
The position of the hotel was good, but not much to do if you didn't have transport, plenty of sunbeds, comfortable room, friendly staff. The food was cold, and the service in the restaurant was poor, not clearing tables ect.
Very close to the sea. Has sea view almost from every room. Good restaurant. None.
Very good service, very comfortable room and bathroom. Excellent breakfast. In fact excellent for everything. N/A
The bathroom was beautiful and the products were of high quality. The staff were very unfriendly and when we tried to book at the restaurant for 2200 they looked horrified, so we went somewhere else.
Staff very professional and helpful. Hotel quiet and well run. Nothing.
location at beach and general atmosphere of Mojacar Playa region as a resort area and the November sunshine . Excellent hotel restaurant. very good breakfast Impersonal; nobody at desk or in Restaurant ever asked the usual " is everything alright " or " are you enjoying your dinner ". Service of Coffee at morning buffet is not satisfactory; slow, cold.
my door wouldn't stay shut without being locked. No safe in room (door missing - and not previously advised). Television did not have the full set of channels in either of our two rooms. Restaurant / bar service was surly - and for the pool, non-existent. Price of wines was far too high for Spanish restaurants.
The location The Parador is an old hotel whose customers tend to be mainly Spanish and we felt at times ignored when requiring waiter service.
location, good parking,near beach and nice aras to relax in resturant very expensive, compared to local resturants. room not as shown in advert,still pre renovation.
A quiet (while we visited during October), well designed, modern hotel with all the facilities that could reasonably be expected for a good quality hotel in its class, with friendly and helpful staff and good buffet breakfast.
The hotel was very good value for money based on the deal we had. The room was spacious and very good with a great view of the sea. Breakfast was also very good.We very much enjoyed it and as we have family living in the area would not hesitate to go back to Zimbali again. A very slight grumble that none of the information books re activities etc were in English.
It is very family freindly hotel with lot's of activities for the children. The pool is very good and again the slides and childrens pool is ideal for a family holiday. Food is excellent with good valiety and quality.
It is the first time we have asked for a quiet room and actually got one. Usually we are situated next to the lifts or the evening entertainment but the staff went out of their way to make sure our requirements were met. The evening waiter who worked regularly in the indoor bar was a bit sulky but the waiter in the bar outside was really friendly.
Very orientated towards the Spanish family. I found this a very good thing. The staff were very accomodating, and helpfull, although a staff member that spoke English would have been helpfull, but we got by. The location was quiet and the location goodl. Stayed on a bed and breakfast basis and the food was great value for money. I would have liked an Iron and ironing board in the room, this is a four star hotel, or at least a room set aside to iron something. The gym was very basic and there were no towels or water provided, unless you were prepared to pay 1euro.
spa smell of swimming poll in the loby
Beautiful hotel, breakfast good, location fantastic with the beach access. Good facilities to keep children occupied. Limited family use of the spa circuit, and nothing to advise that a reservation is required, so to queue and find out we could not get in was disappointing.
location and facilities very good. variety of meals
We arrived at a busy time but reception staff were pleasant and efficient. The buffet style restuarant provided a good variety of food both at breakfast and dinner. There is also a grill producing very good,freshly cooked meat and fish. Restaurant staff friendly and efficient. Although cleanliness was very good, the hotel looked a bit tired and would benefit from some refurbishment
The location was ideal for my requirements. The hotel was full of very noisy Spanish pensioners. The food was plentyful, but bland and repetittive.
I have stayed at this hotel twice in two years and I can't compliment the staff more for the friendly and efficient service that we received. The hotel is used by spanish holiday makers, which adds to it's charm and atmosphere, you won't find any yobs here! The hotel is well used and is very clean (cleaning staff are lovely!!) the is food excellent and again the staff are brilliant. Location is great just opposite the beach and Mojacar is a lovely but quiet and reserved resort. All in all good value for money and we will return again, a great hotel.
The food was excellent. Staff very friendly. Location very good. The hotel is in need of refurbishment. The shower head was hanging off the wall and there was a bad odour from the bathroom all of the time. The floor was not clean, either in the bathroom part or the bedroom and it was not mopped the five days we were there.
A comforable well appointed Hotel, friendly and helpful staff, good location close to beach, only a short stay but very enjoyable.
Close to the beach, quiet, great views, nice grounds, good sized rooms. although a good variety of food the quality was poor ,some of the hot food cold or part cooked, but salads were fresh. poor TV reception, No WIFI internet.
Good position on beach excellent views from rooms No kettle or tea making equipment in room
Shower was boken, but was repaired immediately. Hot buffet food was always cold, eg. English breakfast.
We would return but not high season, we enjoyed the hotel being half empty for most of our stay.The staff were very helpful and responded very fast to our requests. It was good value for the money,the room lacked a lot of basic necessities ie cups, bowls,sharp knives,etc.Perhaps a small welcome Pack would have been helpful [milk coffee tea washing up liquid etc]after a long day traveling [arrival at hotel 22;45hrs].The apartment was not comfortable and it looked old and worn considering it is a relatively new construction.
We really enjoyed our stay, the staff were very helpful and the booking in and out of the hotel was stress free. We didn't eat at the hotel so cannot really comment about the food. The room was very spacious and clean. The kitchen was small but well equipped. All the rooms are facing the sea and it was lovely to take in the views from the balcony which again is very spacious. The pools were a bit too chilly for us to use but looked well maintained and the areas surrounding the pool were clean and tidy. There was nothing that we didn't like but a toaster in the room would have been a bonus for us as the grill on the microwave took such a long time to brown the toast.
clean and value for money ,we will stay again ,a big thank you to all hotel staff . we had a two bed apartment and found the second bedroom very dark
food was very basic .rooms very good.no wi fi .
With self catering option, got a one-bedroom apartment with basic cooking facilities, large balcony and sea view in a 4-star complex for only 28 euros a night for 2 people. The 3 small independent bars opposite the hotel were very friendly, offered good food & were cheap. The quiet location at the western end of Mojacar suited us, but may be too quiet for others.
very friendly hotel directly opposite the beach
Location and staff No tea and coffee making fascilities and no English TV and no availability of food and drinks in the evening
the food and the friendliness of the staff no
Great people, Lovely breakfast, Clean rooms,Close to beach, Private parking nothing
We found staying there convenient for our requirements. It was OK
The Breakfast was first class
Earing in mind the excellent inclusive breakfast the value for money was superb.
The staff were exellent and ever so friendly.The breakfast was better than I have received in Hotel's with a much higher star rating. They cooked a full English Breakfast fresh to order each morning and all the other usuals were on offer. We used the hotel as a touring base and it fit the bill perfectly.
Very helpful owner (juan) I would stay there again
Very pleasant staff. Very helpful and friendly. We liked it souch we have booked again
Comfortable, clean, with a friendly and helpful owner. Although overlooking road the excellent glazing kept any noise to a minimum. Great extra touches:bottled water in room, toiletries and white towels in bathroom. Excellent value. Nothing to say!
Hotel Ok The hotel beds are too hard
very noisy both from traffic and hotel water tank which seemed to be above our room. Bathroom smells.
Friendly and helpful staff. Nice pool. Mostly occupied by Spanish families which made for a pleasant atmosphere. Fresh coffee and fresh orange juice at breakfast would be a great improvement. Very high deposits required per towel at the pool.
The buffet breakfast was good. The beach (although it is nowhere near as close as advertised) The smell from the bathroom was disgusting - a real sewer smell - we had to buy air freshener in the local supermarket. The Hotel does not have sea views - there is a new block just been built in front of it - instead we had a room overlooking he pool which overlooks a very busy and noisy main road. The Hotel may only have been built in 2000 but it already needs a good overhaul and is definitely not up to a 4 star standard. The room was shabby and tired and the air con was poor and very noisy. Lastly - no way is it 150 metres to the beach - a good ten minute walk. Would not stay again. The area of Vera Playa has a beach which is lovely, but very little else - few restaurants etc. it is rather a "sad" resort in the evenings when it seems to be empty.
The staff were very friendly and welcoming. During our stay we experienced some of the heaviest rainfall the region had seen for many years. The basement area, including the restaurant, was totally flooded to about a metre deep. The lift shafts were like water falls but the staff and the owner could not do enough to help us cope and make us comfortable. For a situation out of their control they coped very well. We did find the bed was too hard, therefore my wife and I bought two inflatable beach beds to place upon our mattress. With hindsight we could have asked for another room but due to the flooding we decided to leave things as they were.
noisy generator kept us awake at night.
As we only stayed 1 night we didn't get chance to sample many of your hotels services but what we did we very pleased with ie.room,breakfast.We would definately return should the chance occur.
I have no problems with the hotel however it is isolated. To get to Mojacar was a 15 to 20 minute car journey.
Good food, very clean hotel/rooms , friendly staff room we stayed in had a terrible odor coming in from the drains, really overwhelming
Food was excellent. Cut off from anywhere. Need better entertainment. Resident band would be good.
Very well maintaned hotel,food is good,rooms cleaned regulary,staff helpfull
the hotel was great and the hoiday brilliant and naturist
Pools and beach access. Very offhand staff. Dining experience more school canteen than 4 star.
Third time at the Vera Playa and overall good. The animacion and facilities are great. I think that the bar staff could be more friendly and less intimidating.
Very friendly, very interesting community of guests, 4stars in Naturism is great :)
Swimming pool Room not like for star hotel room. Stinky the bathroom. Old furnitures, and the beach is not soo nice. Too much single man was there, it is not normal in the real naturist place.
We both went there with our exhaustion and came back totally relaxed would I go again yes at a discount rate Too much shade in the garden area so its very hard to be in the sun. Far to many people putting towels on sun beds and not useing the bed
Excellent facilities, fabulous pool, great beachside location, attentive staff. Excellent food. Certainly a quality 4 star hotel.and a privelege to stay at. The hotel exceeded our expectations.Just terrific
peacfull stay paying for the beach seats, should be provided for free for hotel guests
the friendliness of staff no
The room, food and location was good. Staff were friendly and helpful. Pity that mid week we had to walk to another hotel for meals but understand why it was necessary. Smoking in the bar was really nasty, you should ban all smoking.
Excellent would stay again
good location the other guests, too many english people abroad
a very friendly family hotel great position very clean spacious rooms 8.00pm start time for evening meal........too late
Excellent location. Good facilities.
Evening buffett good. Brealkfast good. Dinng room ambiance good , Dining room staff helpfull. Gardens well kept hotel rooms very clean but a bit tired. not what we expected from the description, rooms bit tired, maybe we expected too much from a "junior suite"
Value for money, very clean and excellent location.
friendly helpful staff; location; ambiance of hotel and grounds; good and plentiful buffet, attractively presented for evening meal; breakfast buffet - excellent scrambled eggs and good variety of foods from which to choose,fresh hot tea and coffee. Overall good value for money. no quiet, cigarette- smoke free area, indoors, to sit and relax in the evening to play cards or just chat.
Large room with large terrace over looking the sea, great fro watching the sunrise from the sea. Wow.
The views were stunning and the food was excellent No
It was very quiet. I didn´t spend much time at the hotel but the breakfast was excellent. I thought I´d pop back to the hotel for a drink in the bar. It was about 9.00pm but the bar was in darkness and there was nobody about. However, in their defense, I don´t think that there were many rooms occupied as it is out of season.
Very nice place and the staff were very good. A very nice place to stay for the money That the swimming pool was closed on the afternoon when we wanted to use it.
One of few hotels in Mojacar on the beach side of the coast road. Our room opened directly onto the beach. Good breakfast included in our room rate. Very good sized room, with two double beds and a fridge. Good sized pool.Half way between the Cross and Garoucha.
The location is right on the beach, at the quieter end of mojacar but within easy walking distance of a few shops, bars and restaurants. The swimming pool is covered to prolong its use. The room was clean, pleasant with good quality beds, the ground floor terrace had uniterrupted views of the sea. The mini bar is actually a fridge, but useful for our own drinks. The public areas are lovely. We liked the hotel and the staff were very friendly, however, as in most Spanish hotels there are no tea making facilities in the room and the buffet breakfast was limited in its choice. This is not a negative about this hotel just something to remember when staying in most Spanish hotels.
Good location, clean and good view
Cleanliness and comfort of the room together with sea view No
Very clean, pleasant, helpful staff, beach side location, full size fridge in room, off road parking. Small TV near ceiling, no English language programmes. Wi-fi only worked properly in bar area.
I found the hotel very very clean, comfortable & quiet. the food excellent, very good variety and quality. hotel was almost on the beach. Not at all
The beachside location was fabulous with lovely comfy sunbeds, the pool was also great. The breakfast buffet was excellent value. The rooms were comfortable, lovely to have a fridge and aircon and balcony. All in all very good value.