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We had a lovely room with a huge bed and it was nice and clean.the beds were a bit hard but they are never the same as being at home.If we come back down to Majacar I am sure that we would stay with you again. Unfortunately we found the food in the resteraunt was not very hot.The good thing is that you do have a microwave so that we could warm it up.
Terrible food. Terrible beds, no support Poor quality of food,and cold and unappetizing. We left 2 dats early!
Lovely location and great value for money, staff were helpful and friendly! Just that there was no room service for food or drinks and no kettle to do our own drinks.
The food was excellent and the hotel was generally very good, but we stayed at the Best Hotel at Benalmedina last year and expected the same extremely high standards. However, there were hundreds of very noisy older people at the hotel which rather spoilt it for us.
food was good and we would recomend to friends
Swimming pool was very good and the evening meal buffet was good quality and vast selection. It was more of a hotel geared up for the spanish holiday makers and not really international. Bar service was slow and the matresses not very comfortable.
the service and food were all exellent , and have told friends about it , we are looking forward to returning very soon . was a little too far from bars ect , other than that it was perfect.
We were playing bowls and sightseeing Self service restaurant
The hotel had all the facilities that you would expect of a four star rated hotel, and we would recommend it.The food provided was plentiful and varied, of buffet style, but occasionally found to be luke warm. However, my wife and I enjoyed both the food and accomodation. The only critisizms was that the carpet on the corridors serving the hotel rooms were a little shabby and threadbare in places and in need of replacement. Sky TV. only showed one british chanel.
The relaxing atmoshere and the room, after we had transfered Being asked to leave the bar at eleven p.m.and not happy with the service at the bar
Service and assistance received from hotel, restaurant, bar staff The cleaning department uses aerosol sprays extensively; it caused allergic reactions and I know they damage the ozone layer; they should discontinue using them.
The staff were very helpful and friendly and the hotel was very good value for money in a pleasant location.
price cold food
very friendly staff , great facilities , position was perfect very little , if any road noise . overall although a little on the large size would stay again . food was a little bland , and could have been warmer
Location Our second visit - not as good as the first. Had asked for room with a sea view but got room on the right side of the Hotel as you look at the sea - no sun on balcony all day and had to sit on the balcony to get a glimpse of the sea. The hotel is doing building work - loud drilling banging starting at 8.30 in the morning and going on until 8.00pm. This is totally unacceptable and does not make for a relaxing stay. This is supposed to be a four star Hotel - should the minibar really be empty. Also charged on arrival - get the feeling the management do not really trust their guests.
slept and ate as weather was not good enough to use outdoor facilities no tea and coffee making facilities
Sea View Minibar was empty - not good enough for a four star Hotel. The Hotel charged my credit card on arrival. This is unacceptable. Food, especially dinner buffet was always cold.
We liked the comfort of the room very much, and the food was excellent. The barman was a little unpleasant and the selection of wine in the bar limited, only one choice of white.
food cleanliness staff
Good food & facilities
3rd vist in 12 months - all facilities including the golf.
Very nice place to stay. Excellent food and great swimming pools
The food was very good and the pools werenice and clean
the staff the tv was not tuned in
Very comfortable and excellent VFM as half board. Food was not a la carte but very enjoyable. Bar prices also very reasonable for a 4* It is a large hotel and our room was a long walk from reception with luggage. Unfortunately no bell boy was on duty to assist.
staff made my family very welcome and couldnt do enough for us. excellent in all aspects. no - excellent.
service & breakfast evening dinner was not as good as we had experienced it on previous visits
General comfort, cleanliness & good value. Excellent golf desk staff. No electric trolleys for hire. The course is long and in hot weather it is not pleasant to have to pull a trolley.
free spa treatment with booking, great golf & facilities basically liked it all.
Good sized senior suite. Good breakfast bar selection. The hotel lacks character, is too large and the interior design is uninspiring. Some of the electrical fittings in the suite were poorly fitted and one computer point non-operational. The area around the bath tub required recaulking and thoroughly cleaning. The bath itself was stained.
The room had a great view of the 18th green, across the golf course and down to the sea. The room was a good size, the hotel had good facilities and it was an extremely relaxing stay. The golf course was in excellent condition The dining room had a dress restriction which we did not know about. However, we saw someone going in dressed in scruffy jeans. Surely in the summer months a nice pair of tailored shorts is far dressier than scruffy jeans. The hotels loss was "Fairways" gain. Across the road in the commercial centre a good restaurant with great food for a good price. Also the pool area needs more sunbeds and/or chairs. At times there was nowhere for people to put their towels and bags in order to go for a swim so this needs attention. This results in people putting towels in the morning and not returning until later in the afternoon.
Located well out of nearest town, self contained golf resort. Limited food options in Hotel. Dinner is a buffet from 7:00 to 10:15 , everything lovely at 7:00 but by 10:00 things look a bit sad. However there is a chef ready to cook meat & fish so you can get some decent hot food at 10:00. Not told that beside hotel is commercial complex with 3 restaurants open till late. Staff could be more informative
Use of Spa facilities
they could clean the room carpet stains a bit more
The hotel was maintained in a very clean condition, especially the rooms. The food was anything but Gourmet!
Size and style of accommodation. Restaurant food, good selection. Location to beach Fitness room equipment not serviced and most machines mot working. We pointed this out to the management 2 days after arriving but nothing was done about it even after a second mention. We were told it is a 'free' facility but we count it as part of the price .Pool area small for size of hotel. Spa area alway full,. Too many crying children at dinner time 9.30 eve! Bar is like an airport cafe
The position of the hotel was good, but not much to do if you didn't have transport, plenty of sunbeds, comfortable room, friendly staff. The food was cold, and the service in the restaurant was poor, not clearing tables ect.
It a mixture of nationalities not jus English.Very friedly people
Roomy, modern and aesthetically attractive. Close to the beach which looks like an exotic tropical beach ahead of the Costa del Sol for example Poor reception. Slow and failed to use our debit cards correctly and had to pay cash which they were a bit reluctant to accept. Cards subsequently worked correctly on a cash machine they did not use alternative methods of using them. Companion's booking directly with them failed to show up on their computer and he had to fill in forms there and then. Expressed his disappointment to me.
Food excellent I did not like the way everything in the hotel was geared towards the spanish I was under the impression that it was an international hotel we all pay our money and should therefore receive the same treatment but this did not happen I realise it is spanish staff and lots of spanish guest but your staff need to learn to be unbiased and in my opinion would not reccomend to english people
The whole experience was very nice and although we were there for just two nights, we will definately return for another short break. The balcony of our room overlooked the gardens and pools of the hotel and some one hundred metres away was the beaches and the Mediteranean: wonderful. We are sure that we will not be the first to comment on, not a complaint, the fact that the hotel was too far from the nearest bars to walk to and the hotel bar was too big to have any real atmosphere
Location, food Having to pay as soon as I arrived, no where in the world takes payment beforehand. I wonder if the Spanish had to pay in advance as well? I think not.
Good size of room, clean and good facilities. Close to the beach. Buffet meals good, something for everyone. Good value for money.
The room was excellent, beds were large and comfortable. The food service was very good with lots to choose from. I have two complaints, firstly we had to wait for in a queue for an hour and a half to check in, we finally got to the desk to be told our room wasn't ready for us, even though this was now 2 15p.m. and the room was supposed to be available at 12p.m. The only other small thing is that the location of the hotel is only surrounded by other hotels, no bars or shops. At the time of our stay there was no entertainment provided and bar was closed by 12.
Very close to the sea. Has sea view almost from every room. Good restaurant. None.
Staff very professional and helpful. Hotel quiet and well run. Nothing.
my door wouldn't stay shut without being locked. No safe in room (door missing - and not previously advised). Television did not have the full set of channels in either of our two rooms. Restaurant / bar service was surly - and for the pool, non-existent. Price of wines was far too high for Spanish restaurants.
Very good service, very comfortable room and bathroom. Excellent breakfast. In fact excellent for everything. N/A
A quiet (while we visited during October), well designed, modern hotel with all the facilities that could reasonably be expected for a good quality hotel in its class, with friendly and helpful staff and good buffet breakfast.
The location The Parador is an old hotel whose customers tend to be mainly Spanish and we felt at times ignored when requiring waiter service.
location at beach and general atmosphere of Mojacar Playa region as a resort area and the November sunshine . Excellent hotel restaurant. very good breakfast Impersonal; nobody at desk or in Restaurant ever asked the usual " is everything alright " or " are you enjoying your dinner ". Service of Coffee at morning buffet is not satisfactory; slow, cold.
location, good parking,near beach and nice aras to relax in resturant very expensive, compared to local resturants. room not as shown in advert,still pre renovation.
The bathroom was beautiful and the products were of high quality. The staff were very unfriendly and when we tried to book at the restaurant for 2200 they looked horrified, so we went somewhere else.
It is the first time we have asked for a quiet room and actually got one. Usually we are situated next to the lifts or the evening entertainment but the staff went out of their way to make sure our requirements were met. The evening waiter who worked regularly in the indoor bar was a bit sulky but the waiter in the bar outside was really friendly.
It is very family freindly hotel with lot's of activities for the children. The pool is very good and again the slides and childrens pool is ideal for a family holiday. Food is excellent with good valiety and quality.
spa smell of swimming poll in the loby
The hotel was very good value for money based on the deal we had. The room was spacious and very good with a great view of the sea. Breakfast was also very good.We very much enjoyed it and as we have family living in the area would not hesitate to go back to Zimbali again. A very slight grumble that none of the information books re activities etc were in English.
Todo, las instalaciones, el personal es muy agradable, nunca una mala palabra, ni gesto. La animación tanto para niños y adultos excelente. Un lugar donde descansar y divertirse.
Beautiful hotel, breakfast good, location fantastic with the beach access. Good facilities to keep children occupied. Limited family use of the spa circuit, and nothing to advise that a reservation is required, so to queue and find out we could not get in was disappointing.
Very orientated towards the Spanish family. I found this a very good thing. The staff were very accomodating, and helpfull, although a staff member that spoke English would have been helpfull, but we got by. The location was quiet and the location goodl. Stayed on a bed and breakfast basis and the food was great value for money. I would have liked an Iron and ironing board in the room, this is a four star hotel, or at least a room set aside to iron something. The gym was very basic and there were no towels or water provided, unless you were prepared to pay 1euro.
The food was excellent. Staff very friendly. Location very good. The hotel is in need of refurbishment. The shower head was hanging off the wall and there was a bad odour from the bathroom all of the time. The floor was not clean, either in the bathroom part or the bedroom and it was not mopped the five days we were there.
We arrived at a busy time but reception staff were pleasant and efficient. The buffet style restuarant provided a good variety of food both at breakfast and dinner. There is also a grill producing very good,freshly cooked meat and fish. Restaurant staff friendly and efficient. Although cleanliness was very good, the hotel looked a bit tired and would benefit from some refurbishment
Shower was boken, but was repaired immediately. Hot buffet food was always cold, eg. English breakfast.
A comforable well appointed Hotel, friendly and helpful staff, good location close to beach, only a short stay but very enjoyable.
The location was ideal for my requirements. The hotel was full of very noisy Spanish pensioners. The food was plentyful, but bland and repetittive.
Good position on beach excellent views from rooms No kettle or tea making equipment in room
I have stayed at this hotel twice in two years and I can't compliment the staff more for the friendly and efficient service that we received. The hotel is used by spanish holiday makers, which adds to it's charm and atmosphere, you won't find any yobs here! The hotel is well used and is very clean (cleaning staff are lovely!!) the is food excellent and again the staff are brilliant. Location is great just opposite the beach and Mojacar is a lovely but quiet and reserved resort. All in all good value for money and we will return again, a great hotel.
Close to the beach, quiet, great views, nice grounds, good sized rooms. although a good variety of food the quality was poor ,some of the hot food cold or part cooked, but salads were fresh. poor TV reception, No WIFI internet.
location and facilities very good. variety of meals
We would return but not high season, we enjoyed the hotel being half empty for most of our stay.The staff were very helpful and responded very fast to our requests. It was good value for the money,the room lacked a lot of basic necessities ie cups, bowls,sharp knives,etc.Perhaps a small welcome Pack would have been helpful [milk coffee tea washing up liquid etc]after a long day traveling [arrival at hotel 22;45hrs].The apartment was not comfortable and it looked old and worn considering it is a relatively new construction.
food was very basic .rooms very good.no wi fi .
clean and value for money ,we will stay again ,a big thank you to all hotel staff . we had a two bed apartment and found the second bedroom very dark
With self catering option, got a one-bedroom apartment with basic cooking facilities, large balcony and sea view in a 4-star complex for only 28 euros a night for 2 people. The 3 small independent bars opposite the hotel were very friendly, offered good food & were cheap. The quiet location at the western end of Mojacar suited us, but may be too quiet for others.
We really enjoyed our stay, the staff were very helpful and the booking in and out of the hotel was stress free. We didn't eat at the hotel so cannot really comment about the food. The room was very spacious and clean. The kitchen was small but well equipped. All the rooms are facing the sea and it was lovely to take in the views from the balcony which again is very spacious. The pools were a bit too chilly for us to use but looked well maintained and the areas surrounding the pool were clean and tidy. There was nothing that we didn't like but a toaster in the room would have been a bonus for us as the grill on the microwave took such a long time to brown the toast.
The Breakfast was first class
The staff were exellent and ever so friendly.The breakfast was better than I have received in Hotel's with a much higher star rating. They cooked a full English Breakfast fresh to order each morning and all the other usuals were on offer. We used the hotel as a touring base and it fit the bill perfectly.
Location and staff No tea and coffee making fascilities and no English TV and no availability of food and drinks in the evening
We found staying there convenient for our requirements. It was OK
the food and the friendliness of the staff no
Very helpful owner (juan) I would stay there again
Great people, Lovely breakfast, Clean rooms,Close to beach, Private parking nothing
very friendly hotel directly opposite the beach
Earing in mind the excellent inclusive breakfast the value for money was superb.
The staff were very friendly and welcoming. During our stay we experienced some of the heaviest rainfall the region had seen for many years. The basement area, including the restaurant, was totally flooded to about a metre deep. The lift shafts were like water falls but the staff and the owner could not do enough to help us cope and make us comfortable. For a situation out of their control they coped very well. We did find the bed was too hard, therefore my wife and I bought two inflatable beach beds to place upon our mattress. With hindsight we could have asked for another room but due to the flooding we decided to leave things as they were.
Friendly and helpful staff. Nice pool. Mostly occupied by Spanish families which made for a pleasant atmosphere. Fresh coffee and fresh orange juice at breakfast would be a great improvement. Very high deposits required per towel at the pool.
noisy generator kept us awake at night.
very noisy both from traffic and hotel water tank which seemed to be above our room. Bathroom smells.
Hotel Ok The hotel beds are too hard
Good food, very clean hotel/rooms , friendly staff room we stayed in had a terrible odor coming in from the drains, really overwhelming
I have no problems with the hotel however it is isolated. To get to Mojacar was a 15 to 20 minute car journey.
The buffet breakfast was good. The beach (although it is nowhere near as close as advertised) The smell from the bathroom was disgusting - a real sewer smell - we had to buy air freshener in the local supermarket. The Hotel does not have sea views - there is a new block just been built in front of it - instead we had a room overlooking he pool which overlooks a very busy and noisy main road. The Hotel may only have been built in 2000 but it already needs a good overhaul and is definitely not up to a 4 star standard. The room was shabby and tired and the air con was poor and very noisy. Lastly - no way is it 150 metres to the beach - a good ten minute walk. Would not stay again. The area of Vera Playa has a beach which is lovely, but very little else - few restaurants etc. it is rather a "sad" resort in the evenings when it seems to be empty.
As we only stayed 1 night we didn't get chance to sample many of your hotels services but what we did we very pleased with ie.room,breakfast.We would definately return should the chance occur.
We both went there with our exhaustion and came back totally relaxed would I go again yes at a discount rate Too much shade in the garden area so its very hard to be in the sun. Far to many people putting towels on sun beds and not useing the bed
Third time at the Vera Playa and overall good. The animacion and facilities are great. I think that the bar staff could be more friendly and less intimidating.
Excellent facilities, fabulous pool, great beachside location, attentive staff. Excellent food. Certainly a quality 4 star hotel.and a privelege to stay at. The hotel exceeded our expectations.Just terrific
Pools and beach access. Very offhand staff. Dining experience more school canteen than 4 star.
Food was excellent. Cut off from anywhere. Need better entertainment. Resident band would be good.
Very well maintaned hotel,food is good,rooms cleaned regulary,staff helpfull
peacfull stay paying for the beach seats, should be provided for free for hotel guests
the hotel was great and the hoiday brilliant and naturist
Very friendly, very interesting community of guests, 4stars in Naturism is great :)
The outdoor pool was nice but you had to save a chair by 9am or they would all be taken with people putting towels in them. The website says FREE wifi but that is not true. You get only one free hour per day. After that you must pay. The connection is slow and generally best in the atrium. The AC in my room did not work despite me keeping it on the maximum for 2 solid days. Every night from 9pm until midnight very loud music is played poolside which kept me from sleeping. I called reception to complain but the music stayed loud despite others complaining as well. There was hardly anyone listening to the music as well. The staff spoke very little English which often hindered communication. It was difficult to find the hotel. You have to follow the signs for Villaricos to get there. The whole area around the hotel is like a ghost town. Too much building and it's all stopped leaving lots of totally empty or partly finished buildings. The beach is pebbly and not very clean. The facilities were all very worn and in poor condition for a supposed 4 star hotel. There are much better places to stay nearby in Modejar.
Swimming pool Room not like for star hotel room. Stinky the bathroom. Old furnitures, and the beach is not soo nice. Too much single man was there, it is not normal in the real naturist place.
Staff were very helpful. Good play area for children and pool area well kept.
Spacious appartment in pleasant location near the beach Difficult to find a parking place
Lovely resort. Very clean. Pool great. No Hot Water on last couple of days.
Hot water in the bathroom
The leisure center was absolutely disgustingly dirty. The pool tiles were filthy..as were all the walls and surrounding areas. The jacuzzi was out of service. I do believe that the hygiene standards of the pool area were totally unacceptable..and I noted these comments on the hotel questionnaire I was given upon departure
Excellent cottages and surrounding, very secure. Nothing special about location.
The staff on arrival were a bit rude and that tainted the begining of the stay. Thought they should have been a bit happier (even if they werent!)
Very spacious appartments with every facility well appointed. Swimming pools were not very inviting, and there seemed to be no other facilites? No welcome pack to explain anything about what was available...
The buildings and pools look nice The room smelled. We changed to another room, it also smelled of smoke.
i live on the costa del sol and its very busy, i loved the beach and the tranquil place and the apartment had everything. no
Value for money, very clean and excellent location.
good location the other guests, too many english people abroad
a very friendly family hotel great position very clean spacious rooms 8.00pm start time for evening meal........too late
Excellent location. Good facilities.
Large room with large terrace over looking the sea, great fro watching the sunrise from the sea. Wow.
the friendliness of staff no
The room, food and location was good. Staff were friendly and helpful. Pity that mid week we had to walk to another hotel for meals but understand why it was necessary. Smoking in the bar was really nasty, you should ban all smoking.
Excellent would stay again
Evening buffett good. Brealkfast good. Dinng room ambiance good , Dining room staff helpfull. Gardens well kept hotel rooms very clean but a bit tired. not what we expected from the description, rooms bit tired, maybe we expected too much from a "junior suite"
friendly helpful staff; location; ambiance of hotel and grounds; good and plentiful buffet, attractively presented for evening meal; breakfast buffet - excellent scrambled eggs and good variety of foods from which to choose,fresh hot tea and coffee. Overall good value for money. no quiet, cigarette- smoke free area, indoors, to sit and relax in the evening to play cards or just chat.