Overview

The Jailhotel

Löwengraben 18, 6004 Lucerne, Luzern, Switzerland
+41 41 410 78 30

$45+

Overall guest ratings

5.9/10 Okay
Based on 1,421 reviews

Review highlights

  • 8.8
  • 5.2
  • 3.4
  • 2.4

Nearby

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    About

    The Jailhotel features a nightclub and puts you just steps from Lucerne Town Hall. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Also, Chapel Bridge and Loewenplatz are within just a 10-minute walk.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    5.8 Okay
    Based on 1,472 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.2 "Service is ok."
    • 5.0 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 3.4 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 2.4 "Food is inedible."
      4.0 "60% did not like what was on the menu."
    • 1.9 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.1 "99% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
      0.2 "98% thought the tv was sub-standard."
      4.2 "For 58%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
    • 1.7 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      1.0 "90% criticized the small bathroom."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
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    Overall Rating

    5.7 Okay
    Based on 647 reviews
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 4.9 "Service is below average."
      4.0 "60% indicated the reception staff was not good."
      4.0 "60% thought the service was unprofessional."
      1.1 "Bad housekeeping, according to 89%."
    • 3.1 "Awful breakfast."
    • 3.0 "Food is inedible."
    • 2.0 "Awful rooms."
      2.1 "79% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      0.3 "97% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.5 "95% thought they were poorly maintained."
      0.1 "99% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
    • 1.9 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      1.5 "85% thought it was too noisy."

    Overall Rating

    5.5 Okay
    Based on 382 reviews
    • 8.7 "Location is great."
      7.6 "76% liked the proximity to shopping."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the plain hotel."
    • 4.4 "Service is below average."
      4.5 "55% indicated the reception staff was not good."
      3.7 "63% thought the service was unprofessional."
    • 3.4 "Breakfast is below average."
    • 1.8 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.7 "83% didn't like the uncomfortable beds."
      1.3 "87% said rooms were dirty."
      0.1 "99% found problems with the furniture."
      1.3 "87% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      0.4 "96% said the bathroom was dirty."
      0.2 "98% thought the tv was sub-standard."
    • 1.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall Rating

    6.1 Good
    Based on 441 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Service is ok."
    • 5.1 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 4.0 "Breakfast is below average."
    • 2.3 "Food is inedible."
    • 2.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.2 "98% found problems with the furniture."
      1.5 "85% said rooms were small."
    • 1.8 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      1.5 "85% said rooms were small."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
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