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Hotel Staff are nice and warm. Amazed with the variety of breads in breakfast. a bit remote from city centre but convenient with bus 24. close by the lake with great nice walk.
Rooms are very sober but clean and big enough. Location to Luzern is perfect and the lake is across the road. Incredible amount of very good bread at breakfast!!! Good choice of cheeses and co, but no meat. The staff is very friendly and always happy to help. Value for money only gets a "fair" value because all hotel prices in Switzerland are very high. Richemont Hotel had the best price we could find in Luzern. Just to put it in perspective: we stayed in a 5 star hotel in Genova in a wonderful room for less then what we payed for the sterile room in Richemont. But again... Compared to other hotels in Luzern it has a good price and we gladly recommend the hotel.
Ideal as transit-hotel (we only stayed 1 night during travel to Italy) - clean & comfortable - excellent breakfast no remarks
I enjoyed the quiet place, the free garage, the breakfast quality, the position (bus No. 24 to the city center stops in front of the hotel). A good starting point to visit the city. If you arrive after 5 pm you have to recover your keys at the nearby Seeburg Hotel
Very helpful staff and the room is good value for money (after taking into consideration how expensive Lucern is). Breakfast altough confined to breads and ceral is fantastic. Th selection of breads to eat is unbelievable. Location is 30 minute walk from town and isolated in respect of affordable eating. Bus to town is easy to catch and only takes 10 minutes though.
The staff is friendly, room is nice and clean, bed was very comfortable.There are 3 parking spaces outside. It is 20 minutes walking to the city center. There is some light noise from street outside and from people using the toilet.
I loved this hotel. It's really more like a B&B. The room was spacious; the bed was comfy; the gardens were beautiful; the breakfast was absolutely perfect; coffee was great.. Staff was very gracious and friendly. Street noise - but of course I had to have the window open because it was a beautiful fall evening!
The location is very good, quiet,near the lake.The stuff is warm hearted and prepared to help you at any time.
The reception is really nice and helpful. You are borrow water heater and hair dryer from them. We enjoyed the breakfast there as well.
very clean, very comfortable, breakfirst is also good location is a little far away from railway station
the staff is so helpful and kind. Breakfast and location both are quiet good.